/10
★★★★★
based on 2828 reviews published
★★★★★
based on 2828 reviews published
Latest customer reviews
5
/5
★★★★★
Everything is perfect
Lyli-rose B.
purchased on 24/04/2025
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Answer from CHIBI AKIHABARA
We warmly thank you, Lyli-Rose, for your review. We are delighted that your experience on our site "CHIBI AKIHABARA" met your expectations. Your satisfaction is our greatest reward!
5
/5
★★★★★
Several orders to date and no issues, one figurine was out of stock and waiting for supplier arrival, after waiting quite a long time, I asked to change it for another of the same value without any problem, very attentive.
Julien C.
purchased on 06/10/2024
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and for your trust in CHIBI AKIHABARA. We are delighted to hear that you were satisfied with our service and our attentiveness regarding your order. Please do not hesitate to reach out to us for your future orders; we will always be happy to assist you.
4
/5
★★★★☆
Despite a supplier issue that ended with a change of order, the team was present, responsive, and was able to help me find a solution that suits me. The order was then shipped very quickly and in good condition. Thank you very much.
Gaetan G.
purchased on 26/10/2024
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Answer from CHIBI AKIHABARA
Hello Gaetan,
We sincerely thank you for your feedback and for the rating given to our service. We are delighted to learn that our team was able to assist you effectively despite the supplier issue. Your satisfaction is our priority, and we are happy that the solution found was suitable for you. Thank you again for your trust, and we look forward to welcoming you back to CHIBI AKIHABARA!
Best regards,
The CHIBI AKIHABARA team
We sincerely thank you for your feedback and for the rating given to our service. We are delighted to learn that our team was able to assist you effectively despite the supplier issue. Your satisfaction is our priority, and we are happy that the solution found was suitable for you. Thank you again for your trust, and we look forward to welcoming you back to CHIBI AKIHABARA!
Best regards,
The CHIBI AKIHABARA team
5
/5
★★★★★
Huge selection of official figures, especially in the lower price ranges. Since my order from the supplier was postponed indefinitely (Chibi Akhihaba is not to blame for this, it's a general risk with pre-orders), I was able to easily and straightforwardly exchange it for another figure via email with customer service. Overall, everything is fine. ...
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Toni S.
purchased on 02/01/2025
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5
/5
★★★★★
Respect for the order, fast and careful shipping.
Julien B.
purchased on 20/04/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your review and your 5-star rating! We are delighted to hear that you appreciated the handling of your order as well as the speed and care taken in the shipping. We look forward to serving you again at CHIBI AKIHABARA!
5
/5
★★★★★
Impeccable service! Nothing to say!
Julien C.
purchased on 23/04/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your feedback regarding our service. Your satisfaction is our priority, and we are delighted that your experience at CHIBI AKIHABARA met your expectations. We hope to see you again very soon!
5
/5
★★★★★
Perfect
Nicolas B.
purchased on 22/04/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your comment and are delighted that you had a perfect experience on our site "CHIBI AKIHABARA". Your satisfaction is our priority, and we hope to see you again soon for new discoveries. 
5
/5
★★★★★
Impeccable and very fast delivery
Diaz B.
purchased on 03/04/2025
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Answer from CHIBI AKIHABARA
A big thank you for your positive review! We are delighted to hear that you were satisfied with the speed of our delivery. Your satisfaction is our priority. See you soon at CHIBI AKIHABARA!
5
/5
★★★★★
Package received, magnificent statuette, very satisfied, thank you.
Jonathan B.
purchased on 06/04/2025
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Answer from CHIBI AKIHABARA
We warmly thank you for your flattering review and are delighted to hear that you are satisfied with your statuette. Your satisfaction is our priority, and we hope to see you again soon at CHIBI AKIHABARA.
5
/5
★★★★★
Great, nothing to complain about!!
Natasha B.
purchased on 02/04/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your flattering review and for the 5/5 rating! We are delighted to hear that your experience on our site "CHIBI AKIHABARA" met your expectations. Don't hesitate to come back and see us soon, we always have new surprises to offer you!
5
/5
★★★★★
Impeccable! Thank you very much!
Nathanaël G.
purchased on 06/12/2024
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Answer from CHIBI AKIHABARA
We sincerely thank you for your flattering review and are delighted that your experience on our site "CHIBI AKIHABARA" met your expectations. Your satisfaction is our priority and your feedback encourages us to continue providing quality service. We look forward to welcoming you again!
5
/5
★★★★★
Nothing to say, perfect
Jérémy C.
purchased on 31/01/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your glowing review and your rating of 5/5. We are delighted to hear that you are fully satisfied with your experience on our site "CHIBI AKIHABARA". Your support is invaluable and motivates us to continue providing you with the best.
5
/5
★★★★★
I received my order very quickly and it arrived in very good condition. I recommend the site.
Evan C.
purchased on 02/04/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your feedback and are delighted to hear that your order arrived quickly and in perfect condition. Your recommendation means a lot to us and encourages us to continue providing quality service. We look forward to seeing you again soon at CHIBI AKIHABARA!
4
/5
★★★★☆
Figure received very quickly and very well protected. It arrived in very good condition, with a small issue on one ear where a white spot is present and cannot be removed. But nothing too bothersome.
Brenda V.
purchased on 31/03/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your feedback and for your constructive comments. We are delighted that the figurine arrived quickly and in good condition. We are sorry to hear that there is a small imperfection on the ear. Your feedback is valuable and will help us improve our products and services. Please do not hesitate to contact us if you need assistance.
5
/5
★★★★★
Always very satisfied with each order. Delivery within the announced timeframe. Thank you very much.
Jean-baptiste D.
purchased on 26/02/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your glowing review and for the 5/5 rating. We are delighted to hear that you are still satisfied with your orders and that our delivery times suit you. Your satisfaction is our priority, and your encouragement motivates us to continue improving our services. Thank you again for your loyalty!
4
/5
★★★★☆
Very good choice of figurines and arrives quickly well packaged. Reasonable price. Quite surprised by the speed of delivery.
Elyas R.
purchased on 24/03/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback on our CHIBI AKIHABARA site. We are delighted to hear that you enjoyed our selection of figurines as well as the speed and quality of our delivery service. Your satisfaction is our priority, and your feedback encourages us to continue providing you with the best. Please feel free to reach out to us for your future purchases!
5
/5
★★★★★
Top-notch tracking and delivery! Thank you!
Cyrielle D.
purchased on 24/02/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your positive feedback! We are delighted that you are satisfied with the follow-up and delivery. Your satisfaction is our priority. See you soon at Chibi Akihabara!
5
/5
★★★★★
Package received in the following week, the figures were well protected.
Aliénor D.
purchased on 05/03/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and are delighted to hear that your package arrived safely. Your satisfaction is our priority, and we hope to see you again soon on our CHIBI AKIHABARA site!
5
/5
★★★★★
Despite some issues with certain pre-orders, the Chibi Team is always available to quickly meet their customers' expectations and offers solutions to best resolve these issues. Thank you to them. Additionally, the products are always sent in carefully packaged boxes, and delivery times are respected, so thank you to them as well.
Johan T.
purchased on 09/08/2024
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Answer from CHIBI AKIHABARA
We sincerely thank you for your feedback. We are delighted to hear that our team was able to meet your expectations and handle the challenges satisfactorily. Your satisfaction is our priority, and we strive to maintain the quality of our services and products.
5
/5
★★★★★
I recommend, the customer service is great, the packages arrive well protected and I received some free gashapons.
Pauline G.
purchased on 05/12/2023
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Answer from CHIBI AKIHABARA
We warmly thank you for your kind review and are delighted to hear that you appreciated our customer service and the quality of our shipments. Your positive feedback encourages us to continue providing a pleasant experience for all our customers. We look forward to seeing you again on our site 'CHIBI AKIHABARA'!
5
/5
★★★★★
Problem-free shopping. Would gladly do it again!
Andre R.
purchased on 16/03/2025
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3
/5
★★★☆☆
I had to cancel the order for the first time because it was taking too long.. the figurine was supposed to arrive at the end of December 2024 and by the end of March 2025 still nothing, so I made the decision to cancel because it wasn't going to arrive in time for a birthday (it was a gift). I am well aware that it's not Chibi Akihabara's fault but the supplier's. But it's still very annoying ...
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Constance J.
purchased on 29/04/2024
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Answer from CHIBI AKIHABARA
Hello,
5
/5
★★★★★
High-quality figurine, no unpleasant surprises compared with the website photo. Packaging in very good condition. I recommend ++.
Olivier D.
purchased on 12/07/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your glowing review! We are delighted to hear that the figurine met your expectations and that the packaging was up to par. Your recommendation touches us and motivates us to continue offering quality products. See you soon at CHIBI AKIHABARA!
5
/5
★★★★★
Perfect !!!!
Xavier M.
purchased on 28/02/2025
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Answer from CHIBI AKIHABARA
We warmly thank you for your glowing review and for the perfect score of 5/5! We are delighted to hear that you had a satisfying experience on our CHIBI AKIHABARA site. Your satisfaction is our priority, and we hope to see you again very soon for new discoveries!
5
/5
★★★★★
Excellent!
Julien C.
purchased on 12/11/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your glowing review and your 5/5 rating! We're delighted to hear that your experience on our "CHIBI AKIHABARA" site lived up to your expectations. Don't hesitate to come back and discover even more exciting articles. We hope to see you soon!
4
/5
★★★★☆
A little long for pre-orders, but orders are respected. Very pretty figurine, as presented on the site.
Karen G.
purchased on 02/12/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your review and your note! We are delighted to hear that you are satisfied with your figurine and that your order is in order. We take good note of your remark concerning the pre-order lead times and will do our best to improve this point. We value your feedback.
See you soon at Chibi Akihabara!
See you soon at Chibi Akihabara!
2
/5
★★☆☆☆
Waiting for the 2nd part of my order, waiting time much too long for a pre-order. I'll rate and give a real opinion once I've received everything, for now I'll leave it at that. Quite disappointed and astonished coming from Chibi, surely the last pre-order I make with them.
Bejito B.
purchased on 18/08/2024
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Answer from CHIBI AKIHABARA
Hello,
Thank you for your feedback. We understand your frustration, and we are truly sorry for the wait. That said, as we explained, we are also waiting to receive these products from our supplier. Unfortunately, this delay is completely out of our control.
We are making every effort to ship them to you as soon as we receive them. We hope this can be resolved quickly, and that you can enjoy your figurines once they've arrived.
Please do not hesitate to contact us if you have any questions or require further information.
Have a nice day,
Best regards.
Thank you for your feedback. We understand your frustration, and we are truly sorry for the wait. That said, as we explained, we are also waiting to receive these products from our supplier. Unfortunately, this delay is completely out of our control.
We are making every effort to ship them to you as soon as we receive them. We hope this can be resolved quickly, and that you can enjoy your figurines once they've arrived.
Please do not hesitate to contact us if you have any questions or require further information.
Have a nice day,
Best regards.
5
/5
★★★★★
Magnificent figurine, very well finished
Sandrine A.
purchased on 09/02/2025
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Answer from CHIBI AKIHABARA
We would like to thank you sincerely for your complimentary review of our figurine. We're delighted to hear that it met your expectations in terms of finish and quality. Your satisfaction is our priority, and your feedback encourages us to continue improving our offerings. We look forward to seeing you on our site!
5
/5
★★★★★
Top
Paul M.
purchased on 05/02/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your positive review of our "CHIBI AKIHABARA" website. Your satisfaction is our priority, and we are delighted that you enjoyed your experience. Please do not hesitate to come back to us if you have any questions or suggestions!
5
/5
★★★★★
What a wonderful discovery this online site CHIBI AKIHABARA it's the first time I bought from them everything was perfect delivery packaging and figurine my son was delighted. I also had on the phone a wonderful adviser who was very sympathetic, very attentive and very professional. I thank her again very sincerely. I'll be ordering from this site again without any hesitation, and I can honest...
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Marie-pierre F.
purchased on 03/02/2025
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Answer from CHIBI AKIHABARA
Many thanks for your glowing review of CHIBI AKIHABARA! We are delighted to hear that your experience lived up to your expectations and that your son is delighted with his figurine. Your appreciation of our consultant is very touching and we thank her for it too. We look forward to welcoming you back to our site and thank you for your recommendation. We hope to see you soon!