/10
★★★★★
based on 2849 published reviews
★★★★★
based on 2849 published reviews
Latest customer reviews
5/5
★★★★★
Fast delivery and very well cared for jewelry
Michael G.
purchased on 24/01/2025
Translated review
Answer from
Aden
Many thanks for your kind comment! It's a real pleasure to read that you enjoyed your experience with Aden, both in terms of delivery and the quality of our creations. We sincerely hope to have the opportunity to spoil you again very soon!
5/5
★★★★★
Beautiful mother-of-pearl, modern and classy design, delighted with my purchase.
Thierry L.
purchased on 14/01/2025
Translated review
Answer from
Aden
We're touched by your lovely message! It gives us great satisfaction to know that you like our creations. If you'd like to share your experience with friends and family, we'd love to hear from you. See you soon on Aden!
5/5
★★★★★
Order prepared with care, very beautiful jewel totally corresponding to my expectations.
Emmanuelle L.
purchased on 10/01/2025
Translated review
Answer from
Aden
Dear Emmanuelle,
Your message makes us very happy! Knowing that your jewel meets your exact expectations is the greatest reward of all. It's what motivates us every day to maintain our high standards, both in the quality of our creations and in our service.
If you have any questions or need any advice, we are always at your disposal.
Thank you again for your confidence!
The Aden team
Your message makes us very happy! Knowing that your jewel meets your exact expectations is the greatest reward of all. It's what motivates us every day to maintain our high standards, both in the quality of our creations and in our service.
If you have any questions or need any advice, we are always at your disposal.
Thank you again for your confidence!
The Aden team
5/5
★★★★★
Perfect.
Maïly L.
purchased on 09/01/2025
Translated review
Answer from
Aden
Thank you Maïly for your positive feedback on our Aden website. We are delighted that your experience was perfect. Please do not hesitate to contact us again should you require any further information.
4/5
★★★★☆
Satisfied.
Maryvonne S.
purchased on 06/01/2025
Translated review
Answer from
Aden
Thank you for your confidence, Maryvonne! Please let us know if you have any suggestions on how we can continue to improve our service. See you soon!
5/5
★★★★★
Perfect delivery and top product
Marie Christine M.
purchased on 08/01/2025
Translated review
Answer from
Aden
Thank you very much Marie-Christine for your kind message! It really pleases us to know that you are satisfied with your purchase and that the delivery went well. We remain at your disposal should you need anything. We hope to see you soon on Aden!
4/5
★★★★☆
Everything is fine but when I ordered I hadn't read the delivery time. But I understand that it's a long way from India to France.
Jean Michel C.
purchased on 04/12/2024
Translated review
Answer from
Aden
Dear customer,
Thank you for your feedback. At Aden, we strive to make every shopping experience as transparent as possible.
We would like to point out that manufacturing and delivery times are clearly indicated on the details page of each piece of jewelry, under the mention "Shipped within x working days". This information is also included in the order confirmation, along with a detailed explanation of our manufacturing process, and is also available in our FAQ at: https://aden.boutique/fr/content/89-faq-aden-boutique-reponses-a-vos-questions-frequentes
The creation of jewelry with precious stones is a delicate process that takes around 20 to 30 working days. This is due to the need to work these precious materials with care and precision, guaranteeing a final product of the highest quality. Most of our stones come from India, a country renowned for its expertise in cutting and shaping gems.
We hope you will find this jewel as pleasing as we did in creating it. Please do not hesitate to contact us if you have any further questions.
Thank you for your feedback. At Aden, we strive to make every shopping experience as transparent as possible.
We would like to point out that manufacturing and delivery times are clearly indicated on the details page of each piece of jewelry, under the mention "Shipped within x working days". This information is also included in the order confirmation, along with a detailed explanation of our manufacturing process, and is also available in our FAQ at: https://aden.boutique/fr/content/89-faq-aden-boutique-reponses-a-vos-questions-frequentes
The creation of jewelry with precious stones is a delicate process that takes around 20 to 30 working days. This is due to the need to work these precious materials with care and precision, guaranteeing a final product of the highest quality. Most of our stones come from India, a country renowned for its expertise in cutting and shaping gems.
We hope you will find this jewel as pleasing as we did in creating it. Please do not hesitate to contact us if you have any further questions.
5/5
★★★★★
The bracelet I received was the fruit of a fruitful exchange between myself and Frédéric. He totally understood my inspiration for the jewel. The combination of sapphires and emeralds is magnificent. The jewel was received on time. I also included a card with additional information so that my wife could understand the process. Thank you very much
Stéphane R.
purchased on 17/10/2024
Translated review
Answer from
Aden
Dear customer,
Your warm feedback touches us deeply, and I would like to thank you for your kind words. Working with you has been a real pleasure for the entire Aden team. Your vision and passion for creating this unique bracelet have been a source of inspiration.
We are delighted that the combination of sapphires and emeralds has met your expectations. The explanatory card enclosed with your shipment, describing our creative process, is something we like to offer to enrich our customers' experience. At Aden, we firmly believe that each piece of jewelry tells a unique story.
Don't hesitate to contact us for any new creative adventure.
With all our gratitude,
Find out more about our custom manufacturing process:
https://aden.boutique/fr/content/46-la-creation-sur-mesure-de-bijoux-chez-aden
Your warm feedback touches us deeply, and I would like to thank you for your kind words. Working with you has been a real pleasure for the entire Aden team. Your vision and passion for creating this unique bracelet have been a source of inspiration.
We are delighted that the combination of sapphires and emeralds has met your expectations. The explanatory card enclosed with your shipment, describing our creative process, is something we like to offer to enrich our customers' experience. At Aden, we firmly believe that each piece of jewelry tells a unique story.
Don't hesitate to contact us for any new creative adventure.
With all our gratitude,
Find out more about our custom manufacturing process:
https://aden.boutique/fr/content/46-la-creation-sur-mesure-de-bijoux-chez-aden
5/5
★★★★★
Very nice product
Sandra C.
purchased on 22/12/2024
Translated review
Answer from
Aden
Thank you very much for your positive feedback. Don't hesitate to come back to us if you need anything.
5/5
★★★★★
Always delighted by Aden jewelry.
Sylvie H.
purchased on 14/12/2024
Translated review
Answer from
Aden
Thank you very much for your loyalty and trust, Sylvie. We're delighted that you still like our jewelry so much. See you soon on our site!
5/5
★★★★★
CHRISTMAS GIFT THAT WAS MUCH APPRECIATED BY BOTH OF US, VERY BEAUTIFUL, REFINED JEWELRY, I RECOMMEND ADEN +++ VALUE FOR MONEY - NOT DISAPPOINTED AT ALL
Kevin B.
purchased on 04/09/2024
Translated review
Answer from
Aden
I am very pleased to hear that you were satisfied with your purchase from Aden. We attach great importance to the quality of our jewelry and are delighted that this is reflected in your experience. We hope to see you soon on our site. Thank you for your recommendation and happy holidays to you!
5/5
★★★★★
High-quality products and punctual delivery service.
Damien B.
purchased on 17/12/2024
Translated review
Answer from
Aden
Thank you for your positive feedback on our Aden website. We are happy to know that you are satisfied with the quality of our products and our delivery service. We will continue to do our best to provide you with the best possible service. Thank you for choosing Aden.
3/5
★★★☆☆
The size and shape of the jewelry (earrings) correspond to the description. Delivery time respected. The downside: the color of the stones (emeralds) is not as bright and intense as shown on the website. Even though it's stated that the color of the stones varies according to availability, I expected better.
Pascal L.
purchased on 22/11/2024
Translated review
Answer from
Aden
Dear Guest,
Thank you for sharing your review and I'm sorry that the color of the emeralds did not fully meet your expectations. Allow me to explain the complexities involved in the color nuances of gemstones, particularly emeralds.
Emeralds are stones whose color can vary considerably, with infinite shades ranging from pale green to deep green. To better understand this diversity, imagine emeralds as the leaves of a tree through the seasons. Just as each leaf can have a slightly different hue, influenced by sun, wind and humidity, each emerald has its own unique color, shaped by natural forces over the millennia.
The emeralds that accompany your earrings have been carefully selected by our expert based in Jaipur (the world's gem hub), with whom we have been working for over 20 years. His vast experience in the field of gemstones guarantees that every stone chosen is of the highest quality. All the gemstones that accompany our gold frames are selected for their beauty and integrity, ensuring our customers a piece of jewelry that meets the highest standards of quality.
We understand, however, that color is an important criterion for our customers. That's why, on confirmation of each order, we offer our customers the opportunity to contact us by email and specify their stone color preferences prior to manufacture. This ensures that the final jewel will perfectly match their expectations.
By purchasing our stones directly from Jaipur, our customers benefit from our expertise and long-standing relationships with trusted brokers. This enables us to offer a wide range of shades and prices, catering for all kinds of preferences and budgets, while guaranteeing excellent value for money.
We hope you find this information useful, and that we will have the opportunity to accompany you again in your choice of jewelry that will delight you to the full.
Yours sincerely
Frédéric Customer Manager, Aden
Thank you for sharing your review and I'm sorry that the color of the emeralds did not fully meet your expectations. Allow me to explain the complexities involved in the color nuances of gemstones, particularly emeralds.
Emeralds are stones whose color can vary considerably, with infinite shades ranging from pale green to deep green. To better understand this diversity, imagine emeralds as the leaves of a tree through the seasons. Just as each leaf can have a slightly different hue, influenced by sun, wind and humidity, each emerald has its own unique color, shaped by natural forces over the millennia.
The emeralds that accompany your earrings have been carefully selected by our expert based in Jaipur (the world's gem hub), with whom we have been working for over 20 years. His vast experience in the field of gemstones guarantees that every stone chosen is of the highest quality. All the gemstones that accompany our gold frames are selected for their beauty and integrity, ensuring our customers a piece of jewelry that meets the highest standards of quality.
We understand, however, that color is an important criterion for our customers. That's why, on confirmation of each order, we offer our customers the opportunity to contact us by email and specify their stone color preferences prior to manufacture. This ensures that the final jewel will perfectly match their expectations.
By purchasing our stones directly from Jaipur, our customers benefit from our expertise and long-standing relationships with trusted brokers. This enables us to offer a wide range of shades and prices, catering for all kinds of preferences and budgets, while guaranteeing excellent value for money.
We hope you find this information useful, and that we will have the opportunity to accompany you again in your choice of jewelry that will delight you to the full.
Yours sincerely
Frédéric Customer Manager, Aden
5/5
★★★★★
Perfect, 1st very conclusive experience in this store. Seller contacted by phone before purchase for details on the jewel. Perfect and friendly, plus the jewel is beautiful (MARIE model). I love it. I will buy from Aden again. I highly recommend them.
Remi P.
purchased on 14/12/2024
Translated review
Answer from
Aden
Thank you for your positive feedback about our store. We attach great importance to the quality of our products and to customer service, which is why we are always happy to receive positive feedback like yours. We hope to see you soon on our site for further purchases and thank you for your recommendation.
5/5
★★★★★
Very nice
Tatiana A.
purchased on 14/12/2024
Translated review
Answer from
Aden
Thank you very much Tatiana for your positive review of our Aden website. We are delighted that you find it attractive and we hope to continue satisfying you with our content. Please let us know if you have any suggestions on how we can improve even further. Thanks again and have a nice day!
5/5
★★★★★
By mistake I indicated that I had not received my order. I received it quickly. Jewel that meets my expectations and beautifully packaged. Thank you, I recommend this site. Sincerely
Magalie M.
purchased on 08/12/2024
Translated review
Answer from
Aden
Thank you so much for your positive feedback! We're delighted to know that you were completely satisfied with your order and that our jewelry met your expectations. At Aden, quality and customer satisfaction are our top priorities. Don't hesitate to contact us again if you're interested in other creations. It will always be a pleasure to work with you.
We hope to see you soon!
We hope to see you soon!
5/5
★★★★★
1st time for my order. Very beautiful jewelry as shown on the photo. Delivery on time (even much earlier). Very satisfied with my purchase. Thank you Aden.
Jacqueline G.
purchased on 02/12/2024
Translated review
Answer from
Aden
Thank you very much for your feedback! We are very happy to hear that you liked our jewelry and your order. Your trust motivates us to continue to offer quality creations and careful service. We look forward to working with you again in the future.
5/5
★★★★★
Thanks to the entire aden team, who did a superb job! special thanks to frédéric for selecting and making my jewelry: 18k gold tanzanites and diamonds creoles and an 18k gold tanzanites and diamonds ring. very careful shipping, the magnificent set is incredible and corresponds 100% to the images on the site. so i validate and recommend aden boutique, !!!
Brigitte R.
purchased on 08/11/2024
Translated review
Answer from
Aden
Dear customer,
We are delighted to read your enthusiastic feedback! The entire ADEN team would like to thank you sincerely for this wonderful testimonial. It's a real pleasure to learn that your set of 18-carat gold, tanzanites and diamonds perfectly meets your expectations.
Your satisfaction with the quality of the workmanship, the faithfulness to the photos on the site and the care taken in shipping is particularly touching. These points are at the heart of our commitment to our customers.
We thank you for your trust and your recommendation, which encourage us to maintain this level of excellence in our work.
We look forward to accompanying you in your future acquisitions.
Yours sincerely
The ADEN team
We are delighted to read your enthusiastic feedback! The entire ADEN team would like to thank you sincerely for this wonderful testimonial. It's a real pleasure to learn that your set of 18-carat gold, tanzanites and diamonds perfectly meets your expectations.
Your satisfaction with the quality of the workmanship, the faithfulness to the photos on the site and the care taken in shipping is particularly touching. These points are at the heart of our commitment to our customers.
We thank you for your trust and your recommendation, which encourage us to maintain this level of excellence in our work.
We look forward to accompanying you in your future acquisitions.
Yours sincerely
The ADEN team
5/5
★★★★★
Well received. It's a present for Christmas.
Marinette C.
purchased on 05/12/2024
Translated review
Answer from
Aden
Thank you very much for your positive feedback, Marinette! We're delighted that you've received your parcel and hope that the gift will be appreciated for Christmas. Don't hesitate to contact us if you need anything. Thank you again for your trust and loyalty to our Aden website. Have a nice day!
5/5
★★★★★
Perfect
Sylviane V.
purchased on 22/11/2024
Translated review
Answer from
Aden
Thank you very much, we are delighted that you enjoyed your experience on our Aden site. We hope to see you again soon!
5/5
★★★★★
Very satisfied
Maxime P.
purchased on 26/09/2024
Translated review
Answer from
Aden
Thank you Maxime for your positive review of our Aden website. We are delighted that you are very satisfied with our services. Please don't hesitate to contact us if you need anything else.
3/5
★★★☆☆
The earrings are very beautiful. But, very long delays (1.5 month wait), without necessarily being informed of the progress of the order.
Delphine J.
purchased on 09/10/2024
Translated review
Answer from
Aden
Dear customer,
First of all, I'd like to thank you for your feedback and apologize for the delay you encountered with your order. We did indeed encounter a technical problem that caused a delay, and we sent you several communications to keep you informed of the progress. Unfortunately, it seems that some of our messages may not have reached you.
For customers using Gmail or Hotmail addresses, it sometimes happens that our emails are filtered into spam or promotional folders, which may prevent you from receiving our important communications. We recommend that you add our email address to your contact list to ensure that you receive our messages in the future.
We thank you for your understanding and patience, and hope you are satisfied with the quality of the earrings. If you have any further questions or concerns, please do not hesitate to contact us.
First of all, I'd like to thank you for your feedback and apologize for the delay you encountered with your order. We did indeed encounter a technical problem that caused a delay, and we sent you several communications to keep you informed of the progress. Unfortunately, it seems that some of our messages may not have reached you.
For customers using Gmail or Hotmail addresses, it sometimes happens that our emails are filtered into spam or promotional folders, which may prevent you from receiving our important communications. We recommend that you add our email address to your contact list to ensure that you receive our messages in the future.
We thank you for your understanding and patience, and hope you are satisfied with the quality of the earrings. If you have any further questions or concerns, please do not hesitate to contact us.
5/5
★★★★★
Perfect.
Marie B.
purchased on 08/11/2024
Translated review
Answer from
Aden
Thank you very much for your positive feedback. Please come back and visit us regularly to see what's new. We hope to see you soon!
5/5
★★★★★
A site you can trust.
Marinette B.
purchased on 09/11/2024
Translated review
Answer from
Aden
Thank you very much, Marinette. We will continue to do our best to provide you with quality service. Don't hesitate to come back to us if you need anything.
4/5
★★★★☆
Very beautiful bracelet, responds quickly to requests, slightly long lead time, but finally arrived on time
Annie R.
purchased on 24/09/2024
Translated review
Answer from
Aden
Dear Annie,
Many thanks for your positive feedback. We are delighted to hear that our responsiveness has satisfied you and thank you sincerely for your understanding regarding delivery times. We look forward to seeing you on our site again soon!
Best regards,
Frédéric
Many thanks for your positive feedback. We are delighted to hear that our responsiveness has satisfied you and thank you sincerely for your understanding regarding delivery times. We look forward to seeing you on our site again soon!
Best regards,
Frédéric
5/5
★★★★★
Thank you so much for your availability and your work. The jewel arrived ON TIME! The PhD student is delighted. Thank you so much. It's rare to find companies like yours, so close to customers and so attentive. The jewel was of very high quality. Thanks again!
Sanaba N.
purchased on 13/09/2024
Translated review
Answer from
Aden
Thank you for your trust and your positive feedback. It encourages us to continue offering the best to our customers. We look forward to serving you again in the future.
5/5
★★★★★
Beautiful jewelry and attentive customer service. I will be happy to order again.
Fouzia M.
purchased on 18/09/2024
Translated review
Answer from
Aden
Thank you very much for your positive review. We are delighted that you liked our jewelry and that our customer service lived up to your expectations. We would be delighted to welcome you back for a future order. Thanks again and see you soon!
2/5
★★☆☆☆
Deadlines not met. Negligent contact person, whether by e-mail or telephone. First and last order.
Nicolas D.
purchased on 21/08/2024
Translated review
Answer from
Aden
Dear customer,
Thank you for sharing your review with us. We are sorry to hear that your experience did not live up to your expectations and would like to clarify a few points to reassure you and our future guests.
First of all, concerning the dimensions of our jewelry, these are clearly specified on the description page of each product so that our customers can make an informed choice.
As for delivery times, we apologize for the delay. The month of August was marked by high demand for our bespoke jewelry, which had an impact on our usual delivery times. We have sent you an email to inform you of this, but we understand that some customers using Gmail or Hotmail addresses may not receive all our messages, even in their spam folders. To avoid this, we recommend that you add our email address to your list of trusted contacts.
As for the manufacture of your jewel with black diamonds, we confirm that it was made in our workshop in India. India is a world center for jewelry manufacturing because of its craftsmanship and traditional gem-working techniques. It also benefits from competitive production costs and direct access to many precious stones (see explanation of our manufacturing process, sent by e-mail with your order confirmation). We have chosen to work with this workshop for over 20 years because of their recognized expertise, enabling us to offer you high-quality jewelry at competitive prices. It's important to note that over 90% of gemstone jewelry sold in France is made outside the country, and we're proud of our partnership, which guarantees our customers exceptional products.
We understand that every customer is unique and that their perceptions may differ from our expectations, although we strive to do our utmost to satisfy each and every one. We know we can't please everyone, but it's precisely through feedback like yours that we continually strive to improve, as we have since our company was founded in 2003.
We hope these explanations give you a better understanding of our process, and thank you for your understanding. Should you have any further questions or concerns, please do not hesitate to contact us.
Yours sincerely
Frédéric
Customer Manager
Thank you for sharing your review with us. We are sorry to hear that your experience did not live up to your expectations and would like to clarify a few points to reassure you and our future guests.
First of all, concerning the dimensions of our jewelry, these are clearly specified on the description page of each product so that our customers can make an informed choice.
As for delivery times, we apologize for the delay. The month of August was marked by high demand for our bespoke jewelry, which had an impact on our usual delivery times. We have sent you an email to inform you of this, but we understand that some customers using Gmail or Hotmail addresses may not receive all our messages, even in their spam folders. To avoid this, we recommend that you add our email address to your list of trusted contacts.
As for the manufacture of your jewel with black diamonds, we confirm that it was made in our workshop in India. India is a world center for jewelry manufacturing because of its craftsmanship and traditional gem-working techniques. It also benefits from competitive production costs and direct access to many precious stones (see explanation of our manufacturing process, sent by e-mail with your order confirmation). We have chosen to work with this workshop for over 20 years because of their recognized expertise, enabling us to offer you high-quality jewelry at competitive prices. It's important to note that over 90% of gemstone jewelry sold in France is made outside the country, and we're proud of our partnership, which guarantees our customers exceptional products.
We understand that every customer is unique and that their perceptions may differ from our expectations, although we strive to do our utmost to satisfy each and every one. We know we can't please everyone, but it's precisely through feedback like yours that we continually strive to improve, as we have since our company was founded in 2003.
We hope these explanations give you a better understanding of our process, and thank you for your understanding. Should you have any further questions or concerns, please do not hesitate to contact us.
Yours sincerely
Frédéric
Customer Manager
4/5
★★★★☆
Very well priced! ATTENTION delays are long!
Denis B.
purchased on 08/08/2024
Translated review
Answer from
Aden
Thank you very much for your positive review of our site. We are delighted that you were satisfied with your experience. We apologize for the delay in delivery. During the summer months, we experience a high demand for custom-made jewelry, which can cause additional delays. We are doing our utmost to improve this and hope to see you soon on Aden.
5/5
★★★★★
Great quality, perfect after-sales service, express e-mail response, thank you!
Ophélie D.
purchased on 31/08/2024
Translated review
Answer from
Aden
Thank you for your positive feedback, we are delighted that you have appreciated our product as well as our customer service. We remain at your disposal for any future requests. See you soon on our Aden website.