/10
★★★★★
based on 2830 published reviews
★★★★★
based on 2830 published reviews
Latest customer reviews
5/5
★★★★★
Perfect
Jerome S.
purchased on 19/10/2023
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Answer from
Aden
Thank you for your positive review, Jerome! We're delighted you like our site.
2/5
★★☆☆☆
Paying DHL 15€ to have a Colissimo registered and asking for an effort on the postage costs not respected and not getting an answer no thank you. Customer satisfaction is not a priority for them.
Cédric L.
purchased on 12/10/2023
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Answer from
Aden
Dear customer,
We sincerely apologize for the confusion regarding delivery charges and the shipping method chosen. There was an internal error which led to your parcel being sent via Colissimo when you had chosen DHL. We understand your dissatisfaction, and are truly sorry for the inconvenience caused.
We have also noticed that some of our customers using email services such as Hotmail or Gmail experience problems with the reception of our emails, due to spam filters which can sometimes classify our communications in inappropriate folders or block them completely. This may explain why you haven't received a reply from us.
To avoid this kind of inconvenience in the future, we invite you to contact us directly by telephone. This will enable us to address your concerns immediately and efficiently.
We will take immediate steps to rectify this situation and ensure that it does not happen again. Your satisfaction is important to us, and we regret that this experience has tarnished your perception of our service.
Please know that we are always available to answer any questions or concerns you may have, and we hope that you will give us another chance in the future.
Yours sincerely
We sincerely apologize for the confusion regarding delivery charges and the shipping method chosen. There was an internal error which led to your parcel being sent via Colissimo when you had chosen DHL. We understand your dissatisfaction, and are truly sorry for the inconvenience caused.
We have also noticed that some of our customers using email services such as Hotmail or Gmail experience problems with the reception of our emails, due to spam filters which can sometimes classify our communications in inappropriate folders or block them completely. This may explain why you haven't received a reply from us.
To avoid this kind of inconvenience in the future, we invite you to contact us directly by telephone. This will enable us to address your concerns immediately and efficiently.
We will take immediate steps to rectify this situation and ensure that it does not happen again. Your satisfaction is important to us, and we regret that this experience has tarnished your perception of our service.
Please know that we are always available to answer any questions or concerns you may have, and we hope that you will give us another chance in the future.
Yours sincerely
5/5
★★★★★
Magnificent emerald necklace.
Severine D.
purchased on 05/09/2023
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Answer from
Aden
Thank you very much for your review and rating! We are delighted that you like our product and hope that we can continue to satisfy you in the future.
5/5
★★★★★
Beautiful pieces, to be seen in time. Very happy for now.
Miha B.
purchased on 02/10/2023
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Answer from
Aden
Thank you very much for your positive review, Miha! We're delighted that you're enjoying our products and hope that your satisfaction continues over time.
5/5
★★★★★
Beautiful turquoise pendant without excessive embellishment
Frederic R.
purchased on 29/09/2023
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Aden
Thank you very much, FREDERIC! We're delighted you liked the pendant!
5/5
★★★★★
Very happy with the products and delivery time.
Annie B.
purchased on 27/09/2023
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Answer from
Aden
Thank you for your very positive feedback, Annie! We're glad you enjoyed our products and were satisfied with the delivery!
5/5
★★★★★
Responsive clear and precise I will return
Philippe P.
purchased on 24/08/2023
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Answer from
Aden
Thank you very much Philippe for your positive review, we are very pleased that you have enjoyed the experience produced by our site and that you are satisfied with its responsiveness. We welcome you and hope to see you soon!
4/5
★★★★☆
Great!
Patrick C.
purchased on 26/07/2023
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Aden
Thank you Patrick! We're delighted you enjoyed your visit to our site.
3/5
★★★☆☆
Well-packed parcel in my letter-box - Fast delivery but 1 little disappointed by my stone (Amethyst cabochon) which has 1 large fracture across it - it's not marbling but it looks really broken? You can't see it when I wear it, but very well through it...
France C.
purchased on 20/09/2023
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Answer from
Aden
Dear customer,
Thank you for taking the time to leave us a review of your purchase. I'm delighted to hear that the delivery went well, but I'm sorry to read your concern about the amethyst in your pendant.
Amethyst, like many natural stones, often has inclusions or internal features that are testament to its authenticity and geological formation over thousands or even millions of years. These distinctive marks are often what make each stone unique and precious.
What you perceive as a "fracture" through the stone is most likely one of these natural inclusions or an internal feature unique to amethyst. These "imperfections" are not only common, but are often sought after by gem lovers, as they attest to the stone's true, untreated nature.
To add a note of information on this subject: amethyst can show strata or bands within the stone. These strata are the result of variations in the stone's growth conditions over time. Amethyst is a variety of quartz, and like other types of quartz, it can show bands or areas of different color due to variations in impurity concentration, temperature, pressure and other factors during its formation. These bands can vary in thickness and color, from very thin to wider bands, and from light to dark purple hues. Strata can add to the beauty and uniqueness of each amethyst specimen.
We always select our stones with the greatest care, favoring those that offer the best combination of color, clarity and natural characteristics. If, however, you remain dissatisfied or have any further questions, please do not hesitate to contact us. Customer satisfaction is our top priority.
Yours faithfully
Frédéric
Thank you for taking the time to leave us a review of your purchase. I'm delighted to hear that the delivery went well, but I'm sorry to read your concern about the amethyst in your pendant.
Amethyst, like many natural stones, often has inclusions or internal features that are testament to its authenticity and geological formation over thousands or even millions of years. These distinctive marks are often what make each stone unique and precious.
What you perceive as a "fracture" through the stone is most likely one of these natural inclusions or an internal feature unique to amethyst. These "imperfections" are not only common, but are often sought after by gem lovers, as they attest to the stone's true, untreated nature.
To add a note of information on this subject: amethyst can show strata or bands within the stone. These strata are the result of variations in the stone's growth conditions over time. Amethyst is a variety of quartz, and like other types of quartz, it can show bands or areas of different color due to variations in impurity concentration, temperature, pressure and other factors during its formation. These bands can vary in thickness and color, from very thin to wider bands, and from light to dark purple hues. Strata can add to the beauty and uniqueness of each amethyst specimen.
We always select our stones with the greatest care, favoring those that offer the best combination of color, clarity and natural characteristics. If, however, you remain dissatisfied or have any further questions, please do not hesitate to contact us. Customer satisfaction is our top priority.
Yours faithfully
Frédéric
5/5
★★★★★
Very serious, competent team, good quality bijox, I really recommend it.
Lata D.
purchased on 08/08/2023
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Answer from
Aden
Thank you very much for your positive feedback, Lata. We are happy to hear that you are satisfied with your experience with Aden and that you appreciated the quality and reliability of our products. We will strive to continue to provide excellent service to our customers.
5/5
★★★★★
Bracelet as ordered, very pretty, I am satisfied with my purchase from Aden.
Lauriane L.
purchased on 21/07/2023
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Aden
Thank you very much, Lauriane! We are happy to have your positive feedback and we are delighted that you enjoyed your purchase at Aden.
5/5
★★★★★
Perfect. As pictured and short delivery time.
Monique L.
purchased on 20/09/2023
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Aden
Thank you very much for your satisfaction, Monique! We are delighted that our site has given you complete satisfaction!
5/5
★★★★★
Happy with my purchase, well packaged and with glitter it always looks good 😁
Jennifer O.
purchased on 09/09/2023
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Aden
Thank you very much for your kind comment Jennifer! We're happy to have been able to offer you a satisfactory service and we're delighted that you liked our creation so much.
4/5
★★★★☆
The jewels are as shown in the photos. Delivery was fast. I had to contact the after-sales service for a small problem which was taken into account. I'm waiting for September 24 to check that it has been taken into account.
Florence S.
purchased on 10/09/2023
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Aden
Answer in the course of generation...
5/5
★★★★★
Well done to the whole team
Christophe L.
purchased on 02/09/2023
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Aden
Thank you very much for your kind comment, Christophe! We're delighted that you like the Aden site and we'll continue to do our best to maintain a high level of quality.
5/5
★★★★★
Fast shipping, beautiful stone.
Bruno O.
purchased on 29/08/2023
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Answer from
Aden
Hello Bruno, thank you very much for your positive review! We are delighted that you are happy with your purchase and that you appreciated the fast shipping and the quality of the stone. We always strive to offer quality products and service, and we thank you for your support and loyalty.
5/5
★★★★★
Impeccable, fast and efficient
Frédérique M.
purchased on 27/08/2023
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Answer from
Aden
Gracias, Frédérique, por tu comentario positivo. Nos alegramos de que te haya gustado nuestra web.
5/5
★★★★★
My order was processed quickly and I was delighted to discover the contents. Absolutely as described - magnificent jewels - which I've been wearing ever since.
Valéry B.
purchased on 24/08/2023
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Answer from
Aden
Muchas gracias, Valéry, por tu comentario tan positivo. Estamos encantados de que disfrutes del contenido de tu pedido y de que lo lleves con tanta elegancia.
5/5
★★★★★
Super good finish And fast delivery
Philippe A.
purchased on 26/08/2023
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Answer from
Aden
Vielen Dank, Philippe! Wir sind sehr stolz auf Ihre Zufriedenheit und freuen uns, dass Sie unsere Verarbeitung genossen haben. Wir hoffen, dass Sie auch weiterhin die Produkte und Dienstleistungen von Aden genießen werden.
5/5
★★★★★
Very satisfied with my purchases !!!!!
Lydie G.
purchased on 26/08/2023
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Answer from
Aden
Thank you very much for your positive review, Lydie! We're delighted that you liked our site.
5/5
★★★★★
Ring as per photo. Perfect.
Valérie A.
purchased on 19/08/2023
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Aden
Thank you very much Valérie for your positive review! We're delighted to hear that you find the ring to be as pictured and that you're completely satisfied with your purchase.
5/5
★★★★★
Beautiful ring
Stéphanie S.
purchased on 18/08/2023
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Answer from
Aden
Thank you very much Stéphanie for your positive and encouraging review! We hope you enjoy your ring to the full.
4/5
★★★★☆
-tree of life on mother-of-pearl seemed small when I opened the box, but the effect was beautiful -black heart very beautiful effect for the 2 I hope the very beautiful effect will be long-lasting
Nadine J.
purchased on 17/08/2023
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5/5
★★★★★
Ordered earrings that totally matched the photo. Good value for money. Careful packaging. Delivery date respected.
Isabelle C.
purchased on 04/08/2023
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Aden
Thank you very much Isabelle, we are very happy that you are satisfied with your order. We hope you enjoy the jewelry you ordered and wear it with elegance. Thank you again for your much appreciated comment.
5/5
★★★★★
I am very happy with my purchase The necklace is quality I wear every day I love!
Isabelle R.
purchased on 04/08/2023
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Aden
Thank you very much Isabelle for your very positive review and your very kind words! We are very happy that you are satisfied with your purchase!
5/5
★★★★★
Very nice ring received on time .
Philippe F.
purchased on 23/06/2023
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Aden
Thank you very much Philippe for your comment! We're glad you enjoyed your ring and put your trust in Aden. We are delighted that your order arrived on time and we hope to see you soon!
5/5
★★★★★
Totally won over by the jewel, can also be worn on fair skin
José A.
purchased on 12/03/2023
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5/5
★★★★★
An incredibly fine topaz necklace. I look forward to hearing from you about the new collection
Juliette M.
purchased on 12/03/2023
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4/5
★★★★☆
Very satisfied with my purchase! The jewel arrived quickly and corresponded perfectly to the description. Exceptional quality, I recommend Aden without hesitation.
Lucas L.
purchased on 12/03/2023
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5/5
★★★★★
Very good quality jewelry and good customer service, nothing to complain about!
Florian D.
purchased on 05/07/2023
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Answer from
Aden
Thank you very much for your positive review, Florent! We're glad you appreciated the quality of our jewelry and the quality of our customer service. We will strive to maintain this level of quality in the future.