/10
★★★★★
based on 4321 reviews published
★★★★★
based on 4321 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
One nozzle arrived broken. No information on the assembly of the nozzles. The needle and nozzle do not work well, it's not really adaptable.
Daniel D.
purchased on 28/03/2025
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3
/5
★★★☆☆
So I only give 3 stars because the delivery (promised in 48h) was a real disaster (first order for me). Why use UPS even nowadays? More than a week of waiting, without any real information about what was happening. The package stayed 6 days 20 km from my home. I placed another order since then, we'll see how long it takes this time. For the price, it was more expensive than on another competing site but since a fast delivery was promised, I preferred to pay a little more... I regret it now because the promise was not kept.
Erwan J.
purchased on 27/03/2025
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3
/5
★★★☆☆
It is easy to handle.
Lala Harinirina R.
purchased on 26/03/2025
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3
/5
★★★☆☆
Delivery is not great, few options for pickup points, As for the ordered product, I do not recommend it. Not very effective against acrylic inks, doesn't clean much, it just lubricates. Nothing to do with the one I usually use.
Jérôme J.
purchased on 12/03/2025
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2
/5
★★☆☆☆
I did not receive the ordered goods to the extent that I had ordered. The seller changed the order without my consent and shipped it to me. As a result, I incurred additional costs because I had to order the undelivered goods elsewhere.
Tadeusz G.
purchased on 12/03/2025
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3
/5
★★★☆☆
Having already placed a number of orders and despite forgetting to ship 2 out of 17 references paid for (Vallejo paints), the team finally sent me the missing refs (good response from after-sales service) after a few technical hiccups that were quickly corrected. I'd like to thank the team for their responsiveness. I recommend this site
Christophe B.
purchased on 03/03/2025
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3
/5
★★★☆☆
Product already ordered several times . The bottom size and the top size are much cheaper than the size I ordered ....product fine line fbs red ....
Serge B.
purchased on 26/02/2025
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2
/5
★★☆☆☆
There was an error in my order. I did not receive the right jar.
Maxime Q.
purchased on 18/02/2025
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2
/5
★★☆☆☆
Unfortunately no e-mail address available, sorry for concerns
Dietrich G.
purchased on 05/02/2025
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3
/5
★★★☆☆
Wrong engraving dimensions, tiny result!!!
Guy C.
purchased on 03/02/2025
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2
/5
★★☆☆☆
No response to emails
Krzysztof P.
purchased on 23/01/2025
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3
/5
★★★☆☆
Parcel sent very quickly & item very well protected. Responsive after-sales service in my case. Unfortunately there was a... "hiccup" in the process, a return and a fairly FAST refund were requested. The error is human, I will try a second time but not immediately. *General tip: Always use PayPal for all internet purchases!
Stephane D.
purchased on 09/01/2025
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2
/5
★★☆☆☆
A missing in my order, report to their store no response, not serious ...
David D.
purchased on 08/01/2025
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2
/5
★★☆☆☆
I have not received my order
Frederic C.
purchased on 29/12/2024
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2
/5
★★☆☆☆
Fast and efficient shipping. However, one of the products did not correspond to the description on the site. I contacted the company by email to ask for a solution. I was told to contact them by phone. I was never able to reach them during their opening hours. As a result, I currently have no viable solution for the product I ordered and have not received.
Quentin D.
purchased on 27/12/2024
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2
/5
★★☆☆☆
Package received but 3 "Cleaner" bottles leaking. Shock on shipping carton: is this the cause? Please reinforce your parcels and make sure that the bottles are closed. Best regards.
Kornel B.
purchased on 24/12/2024
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2
/5
★★☆☆☆
I thought I'd have a nice box to put the aero in, but I didn't! The photo is not at all representative of what I received.
Marine T.
purchased on 27/11/2024
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2
/5
★★☆☆☆
Delivery problem, why pay for fast delivery and get it in no time?
Gregory D.
purchased on 22/11/2024
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2
/5
★★☆☆☆
Order delivered to another UPS relay point than the one initially chosen (Sceaux instead of Fontenay) and a detour via Bagneux! UPS is not reliable.
Georges G.
purchased on 14/11/2024
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3
/5
★★★☆☆
AerographeDiscount, always very professional, fast delivery and quality products. I paid extra for a delivery to my home, I waited all day at home, they did not show up and they delivered to a relay point. There's no point in charging more for a service that isn't provided.
Martha R.
purchased on 13/11/2024
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2
/5
★★☆☆☆
Unfortunately, I ordered 4 items in 3. times in less than an hour and left 2 messages asking them to send me all 3 orders in 1 shipment and refund the other 2. No answer nor discount/refund. Too bad...
Johann M.
purchased on 11/11/2024
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2
/5
★★☆☆☆
I'm waiting for the complete invoice with the aerograph prince august and the compressor MLD RM2600 THANK YOU FOR SENDING IT TO ME BY RETURN E-MAIL
Dominique L.
purchased on 26/10/2024
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2
/5
★★☆☆☆
To tell the truth, I have mixed feelings about it. Fast delivery, well packaged, in short perfect..... but I was missing a painting and I had another one in duplicate. Probably a human error, so it wasn't too serious, but I didn't get the full order I'd expected, so I couldn't put 5 stars on it.
Guillaume P.
purchased on 14/10/2024
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3
/5
★★★☆☆
Very good service and delivery too bad the site is not as explanatory ... but very good product
Dilan B.
purchased on 12/10/2024
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2
/5
★★☆☆☆
Unit received incomplete. Reported the same day. To date, still not resolved.
Serge D.
purchased on 10/10/2024
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2
/5
★★☆☆☆
You'd expect the quality and capacity of individual Vallejo jars, and that's not the case.
Laurent C.
purchased on 08/10/2024
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2
/5
★★☆☆☆
The relay initially chosen was changed at the initiative of UBS to a more distant relay where it is almost impossible to park and parking is charged. On my first visit, the relay was closed from 2pm to 4:30pm, so I was not informed of this and had to make a second trip.
Jean-paul M.
purchased on 04/10/2024
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3
/5
★★★☆☆
I ordered a blue foam plate as shown in the reference picture. I received a black one that doesn't have the same properties and texture. In short, not adapted to my needs.
Nicolas P.
purchased on 01/10/2024
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2
/5
★★☆☆☆
Error on an article, I called and I'm still waiting for the product I ordered.
Guillaume L.
purchased on 25/09/2024
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2
/5
★★☆☆☆
The order I placed is incomplete, I can't use the material.
Aurélien B.
purchased on 24/09/2024
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