9.7/10
★★★★★
based on 4321 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
I ordered a pouch of gaskets for a colani, but when I opened it there weren't even any gland seals, which for me was the most important thing... not cool at all!
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Christophe D.
purchased on 17/09/2024
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2 /5
★★☆☆☆
The 2 bases were damaged
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Joseph M.
purchased on 13/09/2024
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3 /5
★★★☆☆
In fact delivery error but good communication with refund of the articles but I wished a replacement but those which interested me were not available any more.
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Jean-luc T.
purchased on 26/08/2024
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3 /5
★★★☆☆
The site is fairly easy to navigate, as is the payment method and fast delivery. But the products I'm looking for no longer exist on this site, I'm talking about Createx Auto Air Transparent paints in 120ml (and more). I had bought them from you before. I have to say that I make all my airbrush paints with the four basic paints plus black and white (the latter two to a lesser extent) and a pantone that allows me to create precisely the shades I want. Too bad, I'm going to have to go to the competition, although I'm aware that this is my own fault, as your site covers most users' needs.
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Rodolphe S.
purchased on 19/08/2024
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3 /5
★★★☆☆
I would have liked to have been offered a re-delivery of the faulty products!
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Eric H.
purchased on 01/08/2024
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3 /5
★★★☆☆
The site is not easy to use, especially the search engine and the possible options. Even when I had the exact reference of the product I was looking for, it didn't appear in the results.
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Olivier C.
purchased on 16/07/2024
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2 /5
★★☆☆☆
1 order, 3 shipping errors due to a stock status error (grafot T2 bucket support) but reimbursed.
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Pierre D.
purchased on 18/05/2024
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3 /5
★★★☆☆
Delays too long
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Jean-louis M.
purchased on 18/06/2024
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2 /5
★★☆☆☆
Following an order for a mld aerograph. The package was missing 1.8m hoses. I contacted the service department, but never received a reply.
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Guillermo E.
purchased on 07/06/2024
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3 /5
★★★☆☆
I had a problem taking into account the means of delivery; the application refused to take into account a relay parcel.
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Didier M.
purchased on 27/05/2024
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2 /5
★★☆☆☆
I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.
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Pascal M.
purchased on 18/03/2024
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2 /5
★★☆☆☆
I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.
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Pascal M.
purchased on 18/03/2024
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2 /5
★★☆☆☆
I've been told for six months that there's going to be a complete 0.15 kit for infinity and still nothing, so it's not very serious.
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Pascal M.
purchased on 18/03/2024
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3 /5
★★★☆☆
Delivery in 1 week, delivered badly wedged so 1 book damaged
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Andre B.
purchased on 17/05/2024
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3 /5
★★★☆☆
Thank you very much. Ordered before 9am on Friday morning and left on Monday evening with delivery taking around 5 days for two small items.
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David P.
purchased on 17/05/2024
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3 /5
★★★☆☆
10 days to receive an envelope of seals. Hence 3 stars
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Michel R.
purchased on 13/05/2024
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3 /5
★★★☆☆
Unfortunately high delivery charges, my order split in two and a product spilled in its container.
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Laetitia J.
purchased on 11/04/2024
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3 /5
★★★☆☆
Very expensive for what you get.
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Patrick L.
purchased on 30/03/2024
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3 /5
★★★☆☆
Sloppy packaging
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Eric B.
purchased on 09/04/2024
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2 /5
★★☆☆☆
You absolutely need another carrier...
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Renaud R.
purchased on 22/03/2024
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3 /5
★★★☆☆
Lack of precision on a number of points, in particular the need to consult other sources to ensure that the proposed parts actually correspond to the tool to which they are to be fitted. The delivery method is also unclear.
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W L.
purchased on 02/04/2024
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3 /5
★★★☆☆
The delivery service is lamentable and above all the delivery method is not clearly explained, I paid for a service that was not returned to me "home delivery" the parcel was delivered nearly a week after its first presentation 2km from my home, it's taking the piss out of the customer.
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W L.
purchased on 02/04/2024
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3 /5
★★★☆☆
Order long to arrive, more than a week, may be the fault of the carrier, I'll see next order.
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Florian P.
purchased on 27/03/2024
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3 /5
★★★☆☆
Available for advice
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Julien C.
purchased on 03/04/2024
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2 /5
★★☆☆☆
Order with error, when I contacted support they never replied.
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Lionel T.
purchased on 01/04/2024
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3 /5
★★★☆☆
6 days for a delivery, even with a weekend, is really a lot of time. Change your supplier!
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Denis V.
purchased on 14/03/2024
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3 /5
★★★☆☆
The products are of good quality but customer service is unresponsive.
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Natasha G.
purchased on 04/03/2024
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3 /5
★★★☆☆
It's good to have a site that's very specialized in the world of airbrushes, but it's even better to have prices that are a little more "Discount".
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Yann L.
purchased on 10/03/2024
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3 /5
★★★☆☆
Wrong reference in the parcel Reagents for a return too bad it was supposed to arrive Saturday it arrived Monday So forced to go to a competitor open on Saturday to buy the right ref to be able to work Hesitates to continue
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Florence P.
purchased on 04/03/2024
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3 /5
★★★☆☆
We buy from you, then when we ask about delivery .... nothing!!!€ no follow-up Shame
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Didier V.
purchased on 21/01/2024
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