/10
★★★★★
based on 4321 reviews published
★★★★★
based on 4321 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The site is very good. On the other hand, customer service is non-existent and my parcel arrived open and torn.
Mickael D.
purchased on 20/01/2024
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3
/5
★★★☆☆
When I unpacked the product, there were colors on the bottle.
Jean-claude B.
purchased on 10/12/2023
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3
/5
★★★☆☆
My son was very well received and very well advised when he picked up the order.
Karine D.
purchased on 18/12/2023
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2
/5
★★☆☆☆
Non-conforming order 1 product out of 2 does not correspond to my request No correction made to correct this error.
Jean Claude G.
purchased on 10/12/2023
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2
/5
★★☆☆☆
No Sav....
Jerome H.
purchased on 15/12/2023
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3
/5
★★★☆☆
I had to travel 60km to pick it up, hence the 3 stars.
Alex
purchased on 07/09/2023
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2
/5
★★☆☆☆
Still no free shipping, whatever the amount of the order! This is really not commercial and makes me hesitate to place orders.
Rr
purchased on 12/07/2023
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2
/5
★★☆☆☆
Order preparation error, logically rectified by a new shipment and a return slip. No excuses otherwise.
Brad
purchased on 16/05/2023
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3
/5
★★★☆☆
Unfortunately, apart from the products sold, which are obviously of good quality, and the speed with which orders are processed, aerographediscount never replies to emails, let alone requests for quotes. It's a site that sells, and that's that. Don't look for advice here, just buy and that's it.
Itooms
purchased on 10/05/2023
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3
/5
★★★☆☆
No metal bucket in the box?
Cysa
purchased on 26/04/2023
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2
/5
★★☆☆☆
Hello, UPS shipping costs 35 euros (international to Switzerland), for a piece costing 40 euros! First order ... and my last !!!!
Studer
purchased on 19/03/2023
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3
/5
★★★☆☆
I will wait until Monday to find out the return address and will ask for a refund!
Dan H.
purchased on 18/03/2023
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3
/5
★★★☆☆
Ordered 2 products and made a mistake on 1. Not a very serious storekeeper.
José
purchased on 19/11/2022
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3
/5
★★★☆☆
Fast enough but not the right product
Giovanni
purchased on 08/06/2022
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2
/5
★★☆☆☆
Aerograph inutulisable.SAV défaillant .décu
Bernard
purchased on 28/04/2022
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3
/5
★★★☆☆
Fast, well-organized service, but this time the packaging was not as careful as it had been for my previous orders, which was a bit of a shame.
Yves D.
purchased on 03/01/2022
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3
/5
★★★☆☆
I asked for all the seals for the heel to be sent over the phone with this order, which I never received...
Steven D.
purchased on 11/12/2021
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2
/5
★★☆☆☆
I think you should change carrier collisimo , delivery systematically in retrad for my part, no information . The parcel still hasn't arrived. I tried to phone you and nobody picks up, that's why I put only 2 stars in my opinion. Sincerely
Francis D.
purchased on 04/12/2021
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3
/5
★★★☆☆
SHIPPING COSTS A LITTLE TOO HIGH. THEY ONLY ALLOW YOU TO TAKE 3 BOTTLES OF PAINT, FOR EXAMPLE.
Benoit D.
purchased on 17/11/2021
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2
/5
★★☆☆☆
I made an order for 200€ and it was sent by DPD. After a few days I saw that my order had been delivered, but I haven't received anything. I contacted DPD and they told me to contact the store, but I never received any answer from the store. Finally my parcel was delivered by my nice neighbor who lives a few kms away. So neighbor 55, customer service 05, 2 stars because the products are good.
Angelika M.
purchased on 31/10/2021
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3
/5
★★★☆☆
After registering I received an email confirming my registration. So far so good. The problem is that in this email my password was displayed in clear text. I don't see that anywhere else. I need to make a change as soon as possible. Another little problem: my order arrived without the compressor. I had to go through customer service, but it was quickly resolved.
Oscar B.
purchased on 04/09/2021
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2
/5
★★☆☆☆
A little disappointed because the airbrush is not part of the set, there is only the compressor + tubes, and the photo makes it look like there is an airbrush with it.
Sergey P.
purchased on 24/07/2021
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2
/5
★★☆☆☆
Hello,Usually I am completely satisfied with my discounte airbrush orders and that's why I come back. But this order was very badly packed. This is the first time this has happened. The paints were loose in the Mr Rapid Thinner bottle and the bottle cap was broken. About 20% of the contents of the bottle was lost - on the rest of the order! I advise you to be more careful with the packaging. Otherwise I am satisfied with the order tracking and the products.SincerelyDavid Martin
David M.
purchased on 19/07/2021
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2
/5
★★☆☆☆
For delivery, the site only offers post at over 8E and Chronopost at 12E!!!! (with a promise of delivery the next day before 1pm, well... ok) Items (not very heavy and not very bulky) ordered on Friday afternoon, with delivery by chronopost, arrived at my house on Tuesday!!! i.e. 4 days later.Then it would be honest to specify that even at 12E shipping costs there is no order preparation between Friday afternoon and Monday morning and therefore no point in spending your money on chronopost...Unpleasant feeling of having been cheated.Disappointed.
Christophe B.
purchased on 17/04/2021
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2
/5
★★☆☆☆
I don't like the general feel of the store. Pink is not the color I would choose. Discount is not the word that best characterizes the store's products. Efforts could be made to improve the quality of the photos and the general ergonomics of the site.
Jordane F.
purchased on 11/01/2021
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3
/5
★★★☆☆
Phone contact: OKExpress delivery invoiced: failureSMS follow-up invoiced: useless
Ludovic S.
purchased on 07/06/2020
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3
/5
★★★☆☆
Very good quality, compressor overheats quickly. Problem connecting air hose to compressor Customer service very good.SMS order tracking not up to scratch.
Terry Q.
purchased on 06/06/2020
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3
/5
★★★☆☆
It's a pity I didn't have any prior information on how the order would be processed.
Patrick J.
purchased on 29/05/2020
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3
/5
★★★☆☆
I bought an RM250 airbrush, not the most expensive but very good. A small trigger problem from the first try, I was given a tip by putting oil (DIY) the problem is still there. I received a message that a valve had been sent to me, so I'm surprised at the cause of the breakdown... New, given the price, I expected a more serious exchange than DIY.
Yves L.
purchased on 11/05/2020
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3
/5
★★★☆☆
Order quickly processed and shipped. Delivery also very fast. On the other hand, after-sales service not very reactive: in the event of a problem, despite 2 emails, no response to my request... And 1 aerograph at nearly €170 that may not work properly.
Didier N.
purchased on 29/04/2020
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