/10
★★★★★
based on 984 reviews published
★★★★★
based on 984 reviews published
Latest customer reviews
5
/5
★★★★★
Top quality product, smooth delivery despite the covid!
Aurelie C.
purchased on 07/05/2020
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5
/5
★★★★★
Very friendly team, listening, very good advice and excellent products. For my part, I love spirulina from Burkina.
Éric C.
purchased on 06/04/2020
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5
/5
★★★★★
These are products of excellent quality
Nathalie V.
purchased on 19/04/2020
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5
/5
★★★★★
Because when you like it, you have to say it.
Olivier L.
purchased on 09/05/2020
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3
/5
★★★☆☆
Lack of commercial sense.
Cyril D.
Translated review
Answer from AKALFOOD
On 06/11/2020 at 14:13, Cyril wrote:
Hello Cyril,
I am glad that you have a good experience with our products; this is the most important thing for us.
Regarding the answer of I think she wanted to give you an explanatory answer and not an incentive to consume, leaving you the freedom of choice to consume more to achieve free shipping. Because if I understand correctly, you would have had the free shipping costs, so I don't see what prevented you from adding a product with the 65€ information?
This is not anecdotal for us and as you can see, I take the time to exchange with you. We are a small company and we do our best to satisfy our customers' expectations. But like any small business we sometimes miss out, get overwhelmed, as with the email or did not answer you and we apologize for that.
Your feedback is valuable to us because it allows us to question ourselves and progress.
Ps : You will be able to use for your next order the coupon code :
Nice end of day
guillaume
On 10/06/2020 at 14:13, Cyril wrote:
???
Hello Guillaume,
???
After discovering you at a trade show, I became a regular customer on the website for 2 years. I really appreciate your products (spirotonic, spirumix and spirulina in brandille). The 2 people I met on the show were very nice and made me want to order from you.
>
My criticism concerns my last order and the lack of commercial sense of who answered my message. Specifically in the answer to my question about the shipping costs (NB: she had not answered my message a while ago, following a promotional email received from her...).
...);
The answer was that the delivery costs were free for orders over 65€, and that the relay point delivery would resume within 7/8 days.
The answer was informative... rather than asking me if I wanted to add a product to my order or if I wanted to wait a bit for the delivery.
The result is that within a week (delivery in relay point) and 9€ (free delivery) I have paid the full delivery costs!
>
This may seem anecdotal to you, but that's where my opinion comes from. Besides I don't see it appearing yet on the site "société des avis garantis" ?
?
Have a nice day,
???
Added: Tuesday 9 June 2020 at 14:13
From: "guillaume "
To: Cyril
Subject: Guaranteed opinions
???
Hello, Cyril,
???
I take the liberty of contacting you to better understand your remark about our lack of commercial sense.
???
We're just selling to do a big promotion on spirulina, we did another two big ones in December in February.
>
I invite you to sign up for our newsletter for our next news.
>
Thank you for your feedback. It's important to move forward.
???
a beautiful day
???
Guillaume
Hello Cyril,
I am glad that you have a good experience with our products; this is the most important thing for us.
Regarding the answer of I think she wanted to give you an explanatory answer and not an incentive to consume, leaving you the freedom of choice to consume more to achieve free shipping. Because if I understand correctly, you would have had the free shipping costs, so I don't see what prevented you from adding a product with the 65€ information?
This is not anecdotal for us and as you can see, I take the time to exchange with you. We are a small company and we do our best to satisfy our customers' expectations. But like any small business we sometimes miss out, get overwhelmed, as with the email or did not answer you and we apologize for that.
Your feedback is valuable to us because it allows us to question ourselves and progress.
Ps : You will be able to use for your next order the coupon code :
Nice end of day
guillaume
On 10/06/2020 at 14:13, Cyril wrote:
???
Hello Guillaume,
???
After discovering you at a trade show, I became a regular customer on the website for 2 years. I really appreciate your products (spirotonic, spirumix and spirulina in brandille). The 2 people I met on the show were very nice and made me want to order from you.
>
My criticism concerns my last order and the lack of commercial sense of who answered my message. Specifically in the answer to my question about the shipping costs (NB: she had not answered my message a while ago, following a promotional email received from her...).
...);
The answer was that the delivery costs were free for orders over 65€, and that the relay point delivery would resume within 7/8 days.
The answer was informative... rather than asking me if I wanted to add a product to my order or if I wanted to wait a bit for the delivery.
The result is that within a week (delivery in relay point) and 9€ (free delivery) I have paid the full delivery costs!
>
This may seem anecdotal to you, but that's where my opinion comes from. Besides I don't see it appearing yet on the site "société des avis garantis" ?
?
Have a nice day,
???
Added: Tuesday 9 June 2020 at 14:13
From: "guillaume "
To: Cyril
Subject: Guaranteed opinions
???
Hello, Cyril,
???
I take the liberty of contacting you to better understand your remark about our lack of commercial sense.
???
We're just selling to do a big promotion on spirulina, we did another two big ones in December in February.
>
I invite you to sign up for our newsletter for our next news.
>
Thank you for your feedback. It's important to move forward.
???
a beautiful day
???
Guillaume
5
/5
★★★★★
A trusted site for many years!! continue this way thanks to you!!
Christian F.
purchased on 14/04/2020
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5
/5
★★★★★
Very good products. All positive.
Jean-luc B.
purchased on 03/04/2020
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5
/5
★★★★★
Always happy to order from Akalfood. The "wellness team" as I call them, is always serious and communicates their good vibes to us. To be recommended without any worries!
Eric S.
purchased on 20/04/2020
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5
/5
★★★★★
Excellent products. Thank you!
Marie-josée M.
purchased on 03/04/2020
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5
/5
★★★★★
Order received quickly by Chronopost. Very satisfied with this AkalFood site.
Liliane B.
purchased on 15/05/2020
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5
/5
★★★★★
Spirulina in twigs fragrant and crunchy! Very good! Fast and efficient delivery! Top customer service
Dominique V.
purchased on 20/04/2020
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5
/5
★★★★★
A lot of seriousness, clarity and effective products.
Mélissa P.
purchased on 12/05/2020
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5
/5
★★★★★
Very good Spirulina. Top delivery!
Carlos D.
purchased on 28/03/2020
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5
/5
★★★★★
Very good products.
Catherine G.
purchased on 07/05/2020
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5
/5
★★★★★
Perfect, quality product, I recommend this supplier.
Marie-christine R.
purchased on 11/05/2020
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5
/5
★★★★★
Taste, texture, freshness, packaging, capacity, price... Everything is perfect! I recommend it!
Jennifer M.
purchased on 17/04/2020
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5
/5
★★★★★
Very satisfied
Claudine P.
purchased on 05/05/2020
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4
/5
★★★★☆
My second order just like the first one arrived quickly. the product was as ordered.
Janine F.
purchased on 16/04/2020
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4
/5
★★★★☆
No worries, delivery received
Sylvia H.
purchased on 02/04/2020
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5
/5
★★★★★
Well-packaged, eco-friendly product in its cardboard box. I took the tablets for an easier grip because I don't like the taste of spirulina. Very satisfied with my purchase.
Benedicte V.
purchased on 02/04/2020
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5
/5
★★★★★
Very good quality product
Vincent P.
purchased on 27/03/2020
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5
/5
★★★★★
Order as per order, fast delivery and a small gift in addition thank you.
Sylvie T.
purchased on 09/05/2020
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4
/5
★★★★☆
Very good products delivered on time
Daniel A.
purchased on 27/04/2020
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5
/5
★★★★★
We have followed them since the beginning of the adventure and we are always satisfied with the products and the welcome at the Bouquetôt farm.
Allais F.
purchased on 05/05/2020
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5
/5
★★★★★
All right. Fast delivery and product conformity
Erwan L.
purchased on 29/03/2020
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5
/5
★★★★★
Spirulina's really good.
Corinne T.
purchased on 15/05/2020
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5
/5
★★★★★
Perfect, as usual. Fast and careful delivery, thank you for your work.
Frederique Q.
purchased on 05/05/2020
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5
/5
★★★★★
Perfect fast and good
Michelle Et Pierre A.
purchased on 10/04/2020
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5
/5
★★★★★
Excellent products
Joelle C.
purchased on 02/05/2020
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5
/5
★★★★★
Excellent...
Haroun C.
purchased on 05/05/2020
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