/10
★★★★★
based on 220 reviews published
★★★★★
based on 220 reviews published
Latest customer reviews
5
/5
★★★★★
Deadline and quality met
Frederick R.
purchased on 07/01/2025
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Answer from Balp France
Thank you for your positive feedback on our Balp France website. We are pleased that our services met your expectations in terms of delivery time and quality. We always strive to provide an efficient and satisfactory service to our customers. Thank you again for your confidence.
5
/5
★★★★★
Very efficient in responding to emails I personally bought a State Police representation saber the order was fulfilled in a couple of days and arrived. I personally would recommend shopping
Vincenzo D.
purchased on 30/12/2024
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5
/5
★★★★★
After Mondial Relay lost it, BALP was kind enough to send me a second one immediately. Thank you
Hervé L.
purchased on 14/12/2024
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Answer from Balp France
Thank you for your positive comment on our Balp France website. We are delighted that you appreciated our responsiveness following the delivery problem with Mondial Relay. Customer satisfaction is very important to us and we are delighted that you received your order quickly. We remain at your disposal for any further inquiries. Thank you again for your confidence.
5
/5
★★★★★
Very good buying experience with this company, good relationship with customer service very fast turnaround and quality material .
Quere S.
purchased on 16/12/2024
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Answer from Balp France
Thank you for your positive feedback on our company, I am delighted to know that you had a good experience buying from Balp France. Our team prides itself on providing quality customer service and quality products to our customers. We look forward to serving you again in the future.
5
/5
★★★★★
Very nice sword, well packaged, the engraving is smaller than imagined, but the effect is discreet and that's good. Thank you very much.
Marie-eléonore Z.
purchased on 01/12/2024
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Answer from Balp France
Thank you very much for your positive review of our Balp France website! We are delighted that you are satisfied with your sword and our packaging. We take note of your comment about the engraving. Thank you for your trust and support!
5
/5
★★★★★
I am delighted
Valérie G.
purchased on 07/12/2024
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Answer from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted to have satisfied you and hope to see you soon among our loyal customers. Thank you again for your confidence!
5
/5
★★★★★
Thank you from the bottom of my heart
Mauro L.
purchased on 05/12/2024
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5
/5
★★★★★
Very satisfied with both the product and the follow-up (and the rescue following a lack of maintenance on my part).
Tristan M.
purchased on 04/12/2024
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Answer from Balp France
We greatly appreciate your positive feedback on our Balp France website. We are pleased that you are fully satisfied with our product and our customer service. Thank you for your trust and support. Thank you for your 5/5 rating, it means a lot to us.
5
/5
★★★★★
Perfect timing and quality.
Francis J.
purchased on 03/12/2024
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Answer from Balp France
Thank you very much, we are delighted that our service has met your expectations. We look forward to seeing you again on our site.
5
/5
★★★★★
Excellent! Customer relations: fast and responsive. Responsive and friendly, Balp readily accepted a change of engraving after ordering but before starting work. For the quality of the sword: nothing to say. It's perfect! The quality is spot on.
Cyril V.
purchased on 16/11/2024
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Answer from Balp France
Thank you for your review of our Balp France website. We are delighted that you appreciated our responsiveness and customer service. We are also pleased that the quality of our swords met your expectations. We will always do our best to satisfy our customers. Thank you again for your support and trust, it's a pleasure to count you among our satisfied customers. See you soon on our website!
5
/5
★★★★★
Thank you for your reactivity following the exchange of the large defective ones.
Claude M.
purchased on 15/11/2024
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Answer from Balp France
We are delighted that we were able to quickly resolve the problem with the faulty gloves. Thank you for your positive feedback, it encourages us to continue to provide quality service to our customers.
5
/5
★★★★★
It's perfect! Fast delivery, correct product and good packaging.
Michel F.
purchased on 12/11/2024
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Answer from Balp France
Thank you very much for your positive feedback! We are delighted to hear that your experience with Balp France was satisfactory. We remain at your disposal for any further orders or requests for information. We look forward to seeing you again on our site!
5
/5
★★★★★
The pair of white gloves are of fine leather quality. Very nice.
Bruno D.
purchased on 11/11/2024
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Answer from Balp France
Thank you for your positive feedback on our Balp France website. We are delighted to know that our white gloves satisfied you in terms of leather quality. We take pride in offering quality products to our customers. We hope to see you soon on our site for other purchases. Thank you again for your trust and your positive feedback.
5
/5
★★★★★
Perfect
Gérald V.
purchased on 11/11/2024
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Answer from Balp France
Thank you for your positive review of our website, Balp France. We are delighted that you were satisfied with our services. Please do not hesitate to let us know of any future needs you may have, we will always be there to provide you with complete satisfaction. Thank you again for your trust and support. Best regards.
5
/5
★★★★★
Perfect in every way. Thank you.
Sébastien A.
purchased on 29/10/2024
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Answer from Balp France
Thank you very much for your positive review of our Balp France website. We are delighted that you are satisfied with our services. Your satisfaction is our priority and we will continue to strive to offer you the best. Thank you again for your trust and loyalty.
5
/5
★★★★★
T beautiful products (harnesses flags) Entirely satisfied Thank you
Christiane-valerie M.
purchased on 26/10/2024
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Answer from Balp France
Thank you very much for your positive review of our products! We're delighted that you liked our flag harnesses. Don't hesitate to come back to us if you need anything, we'll always be happy to serve you. Thank you again for your confidence in our brand.
5
/5
★★★★★
Perfect
Godefroy A.
purchased on 24/09/2024
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Answer from Balp France
Thank you for your positive review of our Balp France website. We are delighted to know that you are happy with our service and we will continue to strive to provide you with the best possible experience. Thank you again for your trust and loyalty.
5
/5
★★★★★
Sturdy packaging and fast delivery. Thank you
Timothé P.
purchased on 22/10/2024
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Answer from Balp France
Thank you for your positive review of our Balp France website. We are pleased that you were satisfied with your order, both in terms of packaging and delivery. Thank you for your confidence and see you soon on Balp France!
5
/5
★★★★★
Product conforms, fast delivery, TB
Jean-gabriel C.
purchased on 21/10/2024
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Answer from Balp France
Thank you for your positive review of our Balp France website. We are delighted to have been able to satisfy you with our products and our fast delivery service. We hope to see you soon among our satisfied customers. Thank you again for your trust and your 5/5 rating. We hope to see you soon!
5
/5
★★★★★
Fast and accurate delivery. Thank you very much.
Claudio M.
purchased on 14/10/2024
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Answer from Balp France
We are delighted that you were satisfied with our delivery service. Thank you for your note and your confidence in Balp France!"
5
/5
★★★★★
Very fast delivery
Yann R.
purchased on 03/10/2024
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Answer from Balp France
Thank you very much for your positive feedback on our site, Yann. Thank you again for your trust and loyalty to Balp France.
5
/5
★★★★★
Perfect in every way
Daniel C.
purchased on 31/08/2024
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Answer from Balp France
Thank you very much for your positive feedback. We are delighted that you like our service. Please do not hesitate to contact us if you have any questions. Have a nice day!
5
/5
★★★★★
Excellent, thank you.
Mark W.
purchased on 19/09/2024
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Answer from Balp France
Thank you very much for your positive review of our Balp France website! We hope to see you soon on our site!
2
/5
★★☆☆☆
I'm afraid that I cannot recommend Balp based on the experience I had with them. The quality of the product once it was received was excellent, so I have no complaints there. However, the order process leading up to this was pretty bad. Balp took a long time to respond to communication, and they lost the details of our order on three separate occasions because of problems with their email system. We placed the order on 21st July. On 23rd July, Balp said that they would ship the order that week but this did not happen. Balp did not contact me to explain this delay – I had to contact them. They told me that they had a problem with a piece of equipment so the order would take a week longer. Once again, I heard nothing for over a week, before Balp contacted me to say they had lost the details of the engraving for our order and asked if I could send them again. Another week went by, and I heard nothing. I telephoned Balp on a couple of occasions and they promised to reply, but then didn't. Finally, Balp got back to me on 30th August to say that the required materials for our order were out of stock and that the order would take another three weeks! They also said they would add a complimentary item to the order to make up for the constant delays and problems. The order did arrive three weeks later, but they forgot to add the promised complimentary item. Finally, at no point in my long email correspondence with Balp did they mention that we would have to pay 20% UK customs import fees in addition to the French IVA which we already paid on the order. This seems like something they should have mentioned when we enquired with them about the cost of the order.
Robin F.
purchased on 21/07/2024
Answer from Balp France
We appologize for the delay and trouble in delivery. We have moved to our new premises and it is true that we have had some processing delays. But the main thing is that the product you received is of excellent quality and we hope that this will compensate for our delays.
5
/5
★★★★★
Fast delivery. Product conforms. Reasonable cost.
Guy J.
purchased on 12/09/2024
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Answer from Balp France
Thank you for your positive feedback on our site. We hope to see you soon on our site for new purchases. Thank you again for your confidence.
5
/5
★★★★★
Sword cases and knots were perfect.
Peter V.
purchased on 29/08/2024
5
/5
★★★★★
Very well packaged and received on time.
Catherine F.
purchased on 31/08/2024
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Answer from Balp France
Thank you very much for your positive feedback! Your satisfaction is our priority, so don't hesitate to contact us if you need another order in the future. We wish you an excellent day!
5
/5
★★★★★
Impeccable shipment, but Swiss customs asked me for a declaration to find out if it was an arms import. It would be useful, for shipments to Switzerland, to specify that they are not weapons but decorative objects.
Claudio M.
purchased on 08/07/2024
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Answer from Balp France
Thank you for your positive feedback. We are delighted that your order arrived in perfect condition. We are taking your suggestion into account and will share it with our logistics team to improve our shipments to Switzerland. We thank you for your confidence and hope to see you soon on our site. Best regards. The Balp France team.
5
/5
★★★★★
Compliant, perfect!
Pascal P.
purchased on 13/08/2024
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Answer from Balp France
Thank you very much for your positive feedback on our Balp France website. We are delighted to know that you are satisfied with our services. Please don't hesitate to contact us if you need anything. We look forward to seeing you again!
5
/5
★★★★★
Very good.
Sylvain R.
purchased on 12/08/2024
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Answer from Balp France
Thank you for your positive review of our Balp France website. We are delighted that you are satisfied with our services. Please do not hesitate to contact us should you require any further assistance or information.