9.7/10
★★★★★
based on 1680 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Is it four stars or five?

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Chris A.
purchased on 26/11/2025
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1 /5
★☆☆☆☆

I regret that the merchandise is thrown loosely in the shipping box. An effort in packaging must be made, even if it's just a piece of paper or a bag to wrap the merchandise.

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Edith O.
purchased on 24/11/2025
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Answer from Boutique Élysée – Présidence de la République
Hello Edith,

Thank you for your feedback. We understand your disappointment regarding the packaging of your order and take your comments very seriously. We are actively working to improve our order preparations. Your satisfaction is our priority.

Best regards,
The Élysée Boutique team
1 /5
★☆☆☆☆

It did not arrive on time

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Thomas G.
purchased on 22/11/2025
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1 /5
★☆☆☆☆

Very disappointed, poor quality of the glasses and bad customer service for the product return

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Paul D.
purchased on 29/04/2025
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1 /5
★☆☆☆☆

I never received my order. I urgently request a refund, failing which I will file a stop payment with my bank.

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Nathalie F.
purchased on 13/12/2024
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1 /5
★☆☆☆☆

Slipper featuring logos without symmetry... Hard on French excellence.

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Marc C.
purchased on 23/11/2024
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1 /5
★☆☆☆☆

Disappointed with the quality as the "Bleu Blanc Rouge" is already fading so it's fading !!!!!!!

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Wilfried N.
purchased on 20/10/2024
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1 /5
★☆☆☆☆

My rating is 0.0 stars

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Maria Carmen F.
purchased on 10/09/2024
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1 /5
★☆☆☆☆

The quality of the product, Bic 4 colors, is not up to standard. The red color comes off very easily when rubbed.

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Francois C.
purchased on 21/08/2024
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1 /5
★☆☆☆☆

We have to pay for the return, and no more payment via PayPal! The CB payment method is archaic! And I'm a good customer

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Christophe C.
purchased on 29/06/2024
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1 /5
★☆☆☆☆

The box is not in leather as advertised

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Françoise B.
purchased on 05/12/2023
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1 /5
★☆☆☆☆

Very disappointed. Half of my order never arrived, the other half took 1 month. Really not good for the image of the Élysée and therefore of France. I am very very very disappointed

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Isabelle B.
purchased on 28/09/2023
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