9.7/10
★★★★★
based on 688 published reviews

Latest customer reviews

5/5
★★★★★
Excellent!
Carole M.
Carole M.
purchased on 21/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback on our website! We are delighted that you enjoyed your experience with us. Please don't hesitate to contact us if you have any questions or comments. We're here to help!
5/5
★★★★★
Impeccable parcel!
Francoise C.
Francoise C.
purchased on 20/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback on our boutique-malakoff.fr website! We are delighted that your package arrived in perfect condition. We make it a point of honour to pack our products carefully to ensure that they arrive safely. Don't hesitate to come back to us if you need any other items. Have a nice day!
5/5
★★★★★
I am very satisfied with the products and shipping.
Josette G.
Josette G.
purchased on 19/12/2024 
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Answer from boutique-malakoff.fr
Hello JOSETTE, thank you very much for your positive feedback! We do our utmost to offer you quality products and to deliver as quickly as possible. See you soon on boutique-malakoff.fr!
5/5
★★★★★
Top! 👍👍👍
Thierry S.
Thierry S.
purchased on 13/12/2024 
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Answer from boutique-malakoff.fr
Hello THIERRY, thank you very much for your positive review of our boutique-malakoff.fr website! We're delighted that you found what you were looking for. Don't hesitate to come back for other purchases and to share your experience with your friends and family. Thanks again and have a nice day!
5/5
★★★★★
Product conforms to order and expectations
Evelyne M.
Evelyne M.
purchased on 24/11/2024 
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Answer from boutique-malakoff.fr
Thank you for your positive feedback on our site, EVELYNE. We are delighted to have been able to meet your expectations and hope to see you soon on boutique-malakoff.fr. Thank you for your 5/5 rating!
5/5
★★★★★
Super
Vincent P.
Vincent P.
purchased on 17/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, VINCENT. We are delighted that you enjoyed your experience on our site. Please don't hesitate to contact us if you need help with your next order. Thanks again for your trust and support!
5/5
★★★★★
Very happy with my order. Responsive customer service and delicious products. Thank you
Josselin J.
Josselin J.
purchased on 19/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, JOSSELIN. We are delighted to hear that you are happy with your order and our responsive customer service. We look forward to continuing to delight you with our delicious products. See you soon on our boutique-malakoff.fr website!
5/5
★★★★★
Always a pleasure. I recommend it.
Jacques T.
Jacques T.
purchased on 19/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, Jacques! We're delighted to hear you're enjoying our store. We'll do our best to keep you satisfied. Thanks again and see you soon on boutique-malakoff.fr!
5/5
★★★★★
Fast delivery, very good products
Lisa M.
Lisa M.
purchased on 19/12/2024 
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Answer from boutique-malakoff.fr
Thank you for your positive review, LISA! We're delighted you enjoyed our fast delivery service and quality products. Thank you for trusting us and taking the time to leave us a review. We hope to see you soon on our boutique-malakoff.fr website!
5/5
★★★★★
Order arrived very quickly and on time. The products are as delicious as ever for the holidays!
Marlene S.
Marlene S.
purchased on 18/12/2024 
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Answer from boutique-malakoff.fr
Hello Marlene, thank you for your positive feedback on our boutique-malakoff.fr website. We're delighted to hear that your order arrived quickly and correctly, and above all that our products meet your expectations for the holidays. We hope to see you soon on our online boutique. Thanks again and have a nice day!
5/5
★★★★★
Fast delivery, quality chocolate.
Laura V.
Laura V.
purchased on 17/12/2024 
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Answer from boutique-malakoff.fr
Hello Laura, thank you for your positive feedback on our boutique-malakoff.fr website. We are delighted that you appreciated our fast delivery service and the quality of our chocolates. We hope to see you soon on our site for new gourmet orders. Best regards.
5/5
★★★★★
Product and delivery up to my expectations
Serge Z.
Serge Z.
purchased on 17/12/2024 
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Answer from boutique-malakoff.fr
Good evening SERGE,

We are delighted to know that your experience on our website boutique-malakoff.fr was satisfactory. We take great pride in providing a quality service to our customers and are pleased to know that you were fully satisfied with both our product and our delivery service.

We look forward to seeing you again on our site!

Best regards,

The boutique-malakoff.fr team.
5/5
★★★★★
Perfect. Fast delivery. Very well packaged. Excellent products.
Nicolas G.
Nicolas G.
purchased on 17/12/2024 
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Answer from boutique-malakoff.fr
I'm delighted that your experience with our boutique-malakoff.fr website has been a pleasant one, Nicolas. We make it a point of honor to offer quality service and fast delivery to satisfy our customers. We look forward to welcoming you back to our online store. Thank you for your trust and your positive feedback.
5/5
★★★★★
Order delivery product quality everything perfect happy holidays
Jean Luc B.
Jean Luc B.
purchased on 17/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive review of our boutique-malakoff.fr website! We are delighted that you are satisfied with your order and the quality of our products. We wish you happy holidays too!
5/5
★★★★★
Nothing to say, very serious company, order in due time, thank you. Very good chocolates. Samples were a plus.
Joelle L.
Joelle L.
purchased on 15/12/2024 
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Answer from boutique-malakoff.fr
Hello JOELLE, thank you very much for your positive comment on our boutique-malakoff.fr website! We're delighted that your order lived up to your expectations and that you enjoyed our chocolates. We hope to see you soon on our online boutique. Have a nice day!
5/5
★★★★★
The shipment was fast, the packaging was perfect and the little surprise of a few chocolates is always a pleasure. Thank you
Yann V.
Yann V.
purchased on 14/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive review of our boutique-malakoff.fr website, YANN! We are delighted that you appreciated the speed of our shipment and our careful packaging. We're also pleased that the chocolates were a pleasant surprise for you. Thank you again for your trust and loyalty. We hope to see you soon on our site!
5/5
★★★★★
Well-detailed site
Valerie G.
Valerie G.
purchased on 14/12/2024 
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Answer from boutique-malakoff.fr
Thank you VALERIE for your positive feedback on our website. We are delighted that you appreciated its clarity and detailed content. We hope to see you soon on boutique-malakoff.fr. Best regards.
2/5
★★☆☆☆
A little disappointed though: the visual on the site doesn't really correspond to what I received. The personalization message is much too small and discreet and therefore different from the one visible online...
Stephanie L.
Stephanie L.
purchased on 11/12/2024 
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Answer from boutique-malakoff.fr
Hi Stephanie, thank you for your feedback. We're sorry your experience didn't live up to your expectations. For the personalized box, you have the option of entering a first name of 20 characters (for a reasonable size) and you have given us a complete sentence, of course it looks small, but it's your choice and you can't hold us responsible for it! The photo on the site is consistent with a first name. Have a nice day.
5/5
★★★★★
As good as ever! Very pretty containers. Thanks for the little extras 😋
Ysoline B.
Ysoline B.
purchased on 13/12/2024 
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Answer from boutique-malakoff.fr
Hello YSOLINE, thank you for your loyalty and your positive feedback on our boutique-malakoff.fr website. We are delighted that you like our products and that you were satisfied with your order. We hope to see you soon on our online boutique. Have a nice day! The boutique-malakoff.fr team
5/5
★★★★★
Fast and efficient
Alexandre C.
Alexandre C.
purchased on 14/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback on our site! We are delighted that you found our service fast and efficient. We look forward to seeing you soon on boutique-malakoff.fr.
5/5
★★★★★
Great products and fast, well-protected delivery
Jerome L.
Jerome L.
purchased on 15/12/2024 
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Answer from boutique-malakoff.fr
Bonjour JEROME, merci beaucoup pour votre commenta
5/5
★★★★★
Very good ... very good ...
Noëlle C.
Noëlle C.
purchased on 15/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, it encourages us to continue in this way. We are delighted that you enjoyed your experience on our site. See you soon on boutique-malakoff.fr!"
5/5
★★★★★
Great products, delivered in record time! Highly recommended. Happy Holidays
Didier G.
Didier G.
purchased on 15/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive review, Didier! We are delighted that you are satisfied with our products and our fast delivery service. We also wish you a happy holiday season!
3/5
★★★☆☆
This seems to be a serious store, but there was one small problem: I received an e-mail proposing a discount and explaining that it would be automatically deducted when validating my basket, but this was not the case. I sent several messages via the site's messaging system without ever receiving a reply.
Genevieve C.
Genevieve C.
purchased on 14/12/2024 
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Answer from boutique-malakoff.fr
Thank you GENEVIEVE for your feedback. We are very sorry that you did not receive your discount when you placed your order on our site. You were simply no longer subscribed to the Newsletter because you had suspended your subscription and now you are giving the site a bad mark for this reason, even though we are not responsible for your choice to unsubscribe.
Kind regards
5/5
★★★★★
Excellent
Ludovic B.
Ludovic B.
purchased on 13/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your excellent feedback on our boutique-malakoff.fr website! We are delighted that you have enjoyed your online shopping experience. Please do not hesitate to contact us if you have any special requirements. We look forward to serving you again.
5/5
★★★★★
👍
Christine D.
Christine D.
purchased on 12/12/2024 
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Answer from boutique-malakoff.fr
Hello Christine,

Thank you for your positive review of our boutique-malakoff.fr website. I am delighted that our service has satisfied you. Do not hesitate to come back to us if you need other products or services.

Best regards,

[Your name]
5/5
★★★★★
Fast Thank you
Lionel M.
Lionel M.
purchased on 14/12/2024 
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Answer from boutique-malakoff.fr
Thank you for your positive feedback, Lionel. We are delighted to have met your expectations in terms of speed on our boutique-malakoff.fr website. Please don't hesitate to contact us if you have any further queries, we'll be happy to help. Have a nice day!
5/5
★★★★★
My parcel arrived very well and in perfect condition. Of course, the chocolates are excellent. Many thanks
Jeannine N.
Jeannine N.
purchased on 03/12/2024 
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Answer from boutique-malakoff.fr
Thank you very much for your positive feedback, it makes us very happy to know that your parcel arrived in good condition and that the chocolates were appreciated. We hope to see you soon on our site! Best regards, the MALAKOFF & Cie team."
5/5
★★★★★
Fast shipping and quality products
Sébastien K.
Sébastien K.
purchased on 11/12/2024 
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Answer from boutique-malakoff.fr
Thank you for your positive review, Sébastien! We are delighted that you are satisfied with your order on our boutique-malakoff.fr website. We always do our best to ensure fast shipping and quality products for our customers. Thank you again for your 5/5 rating, it means a lot to us. We hope to see you soon on our site!
3/5
★★★☆☆
Lack of customer service responsiveness
Freddy S.
Freddy S.
purchased on 06/12/2024 
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Answer from boutique-malakoff.fr
Hello Freddy, thank you for sharing your review of our boutique-malakoff.fr website. We are sorry to hear that you had a bad experience with our customer service. We take your comment into account and will do our best to improve our responsiveness in the future. Thank you for your trust and your 3/5 rating. We look forward to providing you with a better experience in the future. Sincerely, The MALAKOFF & Cie team.