9.1/10
★★★★★
based on 253 published reviews

Latest customer reviews

5/5
★★★★★
The product is excellent! Incredible image quality. I have a 4K version. I use it in full HD for reasons of memory card capacity and it's LARGE enough for the use I make of it (race analysis, trajectory, hand position...) The technical team and after-sales service are TOP and you have a person who follows you and deals with your request from A to Z! Thanks Julien! It's not an impersonal after-sales platform with whom you have to repeat your problems 100 times. Hats off to you! And another great product! Great service! Very professional
Jean-raphaël S.
Jean-raphaël S.
purchased on 10/02/2024 
Translated review
Answer from Cambox Europe
Thank you very much for your comment Jean-Raphaël, which motivates us to keep going in the same direction!
Don't hesitate to contact us if you have any questions.
5/5
★★★★★
I highly recommend your fast, efficient and understanding service. Thank you very much for your help.
Yannick F.
Yannick F.
purchased on 30/11/2023 
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Answer from Cambox Europe
Thank you very much for your comment Yannick,

We are delighted to have satisfied you with our products and services.

Don't hesitate to contact us.
1/5
★☆☆☆☆
Delivery times not respected and no commercial gesture proposed. I think this is a pity because the solution found was to offer me a less efficient product.
Frederic P.
Frederic P.
purchased on 08/05/2023 
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Answer from Cambox Europe
Thank you for your comment Frédéric
Indeed, we had to face supply difficulties last year. In order to offer you an alternative, we have made you an exchange offer for our V3+ model. We're convinced you'll be totally satisfied.
Please do not hesitate to contact us if you have any queries.
5/5
★★★★★
Top
Hakim T.
Hakim T.
purchased on 06/09/2023 
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Answer from Cambox Europe
Thank you very much for your comment Hakim.
Don't hesitate to contact us if you have any questions.
5/5
★★★★★
I just tried it at home, to check of everything is ok. In a few days i’ll check everything outside with helmet
Roberto A.
Roberto A.
purchased on 28/08/2023 
5/5
★★★★★
I've had a v4pro since July 2021, it's an excellent product, my gopro has been gathering dust somewhere in the cellar. The service is also excellent. I can only recommend cambox to everyone.
Carlos R.
Carlos R.
purchased on 11/09/2023 
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Answer from Cambox Europe
Thank you very much Carlos for your review, we are pleased that you are satisfied with our product and service. We appreciate your support and hope you will continue to use our products and services.
5/5
★★★★★
Thanks julien
Gonzalo L.
Gonzalo L.
purchased on 19/09/2023 
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Answer from Cambox Europe
Vielen Dank, Gonzalo, dass du dir die Zeit genommen hast, uns diese tolle Punktzahl zu gewähren!
5/5
★★★★★
Thanks julien
Gonzalo L.
Gonzalo L.
purchased on 19/09/2023 
1/5
★☆☆☆☆
No stars. Six months late and I pay £80 in import duties.awful service.
Alastair S.
Alastair S.
purchased on 28/02/2023 
Answer from Cambox Europe
We apologize for the delivery delay linked to the worldwide shortage of electronic components which affected our operations in 2023.
This situation is now solved and we have also taken the necessary steps to avoid that it happens again.
Regarding the import duty, we regret that you missed this information that is indicated on our website. Indeed, since Brexit we are not allowed to collect VAT tax for UK customers anymore.
In the end, rest assured that you have paid the same amount than a EU based customer.
2/5
★★☆☆☆
I have not yet received my product. Ordered several months ago...
Vvincent C.
Vvincent C.
purchased on 14/03/2023 
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Answer from Cambox Europe
Thank you for your comment Vincent,
Indeed, we had to deal with supply difficulties last year, but we were able to resolve this.
In order not to penalize you, we also lent you a Cambox V3, we hope that this gesture was able to alleviate your disappointment.
5/5
★★★★★
Super... it was great... he took charge... he looked for all the solutions and little by little... it worked... he took the time to help me, to explain... it was great !!!! Thank you for this exceptional after-sales service
Anais R.
Anais R.
purchased on 15/05/2023 
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Answer from Cambox Europe
Thank you Anais. We are delighted that our customer service has provided you with a satisfactory experience.
4/5
★★★★☆
Some difficulties after ordering, as the product has still not been received (ordered in March 2023). The reason is that the components crisis is preventing my Cambox from being shipped, so the announced deadline is well past. An official communication had been made, a little late perhaps but at least they communicated on the subject. Cambox was able to find a solution while waiting to receive my order, and I appreciate it when a company makes an effort to solve this kind of problem. A Cambox v3 was loaned to me while I waited to receive my v4 pro, I salute this initiative and this commercial gesture. I look forward to receiving my v4 pro so I can give 5 stars if necessary.
Bertrand C.
Bertrand C.
purchased on 18/03/2023 
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Answer from Cambox Europe
Thank you Bertrand for your score and your comment.
5/5
★★★★★
Short
Gerard F.
Gerard F.
purchased on 20/07/2023 
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Answer from Cambox Europe
Vielen Dank, dass du dir die Zeit genommen hast, uns diese tolle Punktzahl zu geben, Gerard!
5/5
★★★★★
Very good and fast
Stéphanie M.
Stéphanie M.
purchased on 13/07/2023 
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Answer from Cambox Europe
Thank you so much for your positive review, Stéphanie!
5/5
★★★★★
Fast shipping, quality product
Renaud F.
Renaud F.
purchased on 19/06/2023 
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Answer from Cambox Europe
Thank you very much Renaud for your feedback and support. We are delighted that you are satisfied with our product and service!
5/5
★★★★★
Perfect! Commercial present to answer questions and find a suitable answer if necessary.
M. Nathalie Ricquebourg R.
M. Nathalie Ricquebourg R.
purchased on 14/06/2023 
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Answer from Cambox Europe
Thank you very much for your positive comment, Nathalie! We are delighted to be at your service and to offer you a satisfying experience.
5/5
★★★★★
Very happy with the customer service and quick turn around of repairs with my cambox
Victoria T.
Victoria T.
purchased on 06/05/2023 
Answer from Cambox Europe
Thanks a lot for your grade and your nice comment Victoria ! We are glad that you were satisfied with our service !
5/5
★★★★★
Very good buy. Gift package could be free!!!
Raphael D.
Raphael D.
purchased on 29/05/2023 
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Answer from Cambox Europe
Thank you so much for your positive review, we work hard to improve our products and offer you the best experience possible. We'll keep your suggestion in mind for the gift package!
5/5
★★★★★
Perfect
Joris P.
Joris P.
purchased on 28/05/2023 
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Answer from Cambox Europe
Thank you for this very positive review, Joris! We wish you many wonderful moments with your Cambox!
5/5
★★★★★
A great camera, delivered in record time
Alex C.
Alex C.
purchased on 12/05/2023 
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Answer from Cambox Europe
Thank you for your positive review, Alex. We are glad you liked your Cambox and that the delivery was fast.
5/5
★★★★★
Super fast after it's just a cable and velcro
Aurelien D.
Aurelien D.
purchased on 23/04/2023 
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Answer from Cambox Europe
Thank you for your review Aurélien, we are delighted that you appreciated our speed!
4/5
★★★★☆
Zeer goede camera, gisteren geprobeerd, enige minpunt is het aan en uitzetknopje, deze gaat moeilijk
Anna N.
Anna N.
purchased on 24/04/2023 
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Answer from Cambox Europe
Thank you for your opinion and feedback!
5/5
★★★★★
Fast delivery, neat order
Nadège D.
Nadège D.
purchased on 20/04/2023 
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Answer from Cambox Europe
Thank you very much for your very positive feedback, Nadège! We are very happy that your experience with Cambox Europe brought you complete satisfaction.
5/5
★★★★★
Very fast delivery
Elise M.
Elise M.
purchased on 16/04/2023 
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Answer from Cambox Europe
Thank you Elise! We are very happy that you are satisfied with our delivery service and our speed!
5/5
★★★★★
It's fast and efficient
Lou A.
Lou A.
purchased on 15/04/2023 
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Answer from Cambox Europe
Thank you for your positive review Lou! We hope you enjoy your Cambox!
5/5
★★★★★
I placed the wrong order at first, the live chat was very responsive and cancelled my order. I was able to place the order I needed. Thank you
Cedric P.
Cedric P.
purchased on 14/04/2023 
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Answer from Cambox Europe
Thank you so much for your note and comment Cedric! We are so glad you were able to find the right product for you. Have a great day!
5/5
★★★★★
Hassle-free transaction
Laurent F.
Laurent F.
purchased on 12/04/2023 
Translated review
Answer from Cambox Europe
Vielen Dank, Laurent, dass Sie sich die Zeit genommen haben, Ihre Meinung zu äußern! Wir stehen Ihnen weiterhin für Anfragen zur Verfügung!
3/5
★★★☆☆
👍🏼
Susan A.
Susan A.
purchased on 10/04/2023 
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Answer from Cambox Europe
Thank you for taking the time to assess your shopping experience with us.
Do not hesitate to share with us how we could reach 5 stars in your eyes !
2/5
★★☆☆☆
Start up is not practical with gloves, very restrictive in mechanical sports Impossible to connect to the Impo app
Valentin C.
Valentin C.
purchased on 08/04/2023 
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Answer from Cambox Europe
Thank you for taking the time to submit your review Valentin! Customer feedback is very important to us. We've taken note of your concerns about ease of use with gloves, and we'll be looking at how we can improve this feature to deliver a better user experience.

Regarding the connection to the app, we tried to reach you to assist you, without success.

Please feel free to visit our online chat at http://www.cambox.eu so that our teams can guide you.
5/5
★★★★★
Fast very good
Anne D.
Anne D.
purchased on 05/04/2023 
Translated review
Answer from Cambox Europe
Thank you Anne for your positive review. We are delighted that our service has satisfied you.