/10
★★★★★
based on 2821 reviews published
★★★★★
based on 2821 reviews published
Latest customer reviews
5
/5
★★★★★
Impeccable and very fast delivery
Diaz B.
purchased on 03/04/2025
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5
/5
★★★★★
Package received, magnificent statuette, very satisfied, thank you.
Jonathan B.
purchased on 06/04/2025
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5
/5
★★★★★
Great, nothing to complain about!!
Natasha B.
purchased on 02/04/2025
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5
/5
★★★★★
Impeccable! Thank you very much! 🙂
Nathanaël G.
purchased on 06/12/2024
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5
/5
★★★★★
Nothing to say, perfect
Jérémy C.
purchased on 31/01/2025
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5
/5
★★★★★
I received my order very quickly and it arrived in very good condition. I recommend the site.
Evan C.
purchased on 02/04/2025
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4
/5
★★★★☆
Figure received very quickly and very well protected. It arrived in very good condition, with a small issue on one ear where a white spot is present and cannot be removed. But nothing too bothersome.
Brenda V.
purchased on 31/03/2025
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5
/5
★★★★★
Always very satisfied with each order. Delivery within the announced timeframe. Thank you very much.
Jean-baptiste D.
purchased on 26/02/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your glowing review and for the 5/5 rating. We are delighted to hear that you are still satisfied with your orders and that our delivery times suit you. Your satisfaction is our priority, and your encouragement motivates us to continue improving our services. Thank you again for your loyalty!
4
/5
★★★★☆
Very good choice of figurines and arrives quickly well packaged. Reasonable price. Quite surprised by the speed of delivery.
Elyas R.
purchased on 24/03/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback on our CHIBI AKIHABARA site. We are delighted to hear that you enjoyed our selection of figurines as well as the speed and quality of our delivery service. Your satisfaction is our priority, and your feedback encourages us to continue providing you with the best. Please feel free to reach out to us for your future purchases!
5
/5
★★★★★
Top-notch tracking and delivery! Thank you!
Cyrielle D.
purchased on 24/02/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your positive feedback! We are delighted that you are satisfied with the follow-up and delivery. Your satisfaction is our priority. See you soon at Chibi Akihabara!
5
/5
★★★★★
Package received in the following week, the figures were well protected.
Aliénor D.
purchased on 05/03/2025
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Answer from CHIBI AKIHABARA
We sincerely thank you for your positive feedback and are delighted to hear that your package arrived safely. Your satisfaction is our priority, and we hope to see you again soon on our CHIBI AKIHABARA site!
5
/5
★★★★★
Despite some issues with certain pre-orders, the Chibi Team is always available to quickly meet their customers' expectations and offers solutions to best resolve these issues. Thank you to them. Additionally, the products are always sent in carefully packaged boxes, and delivery times are respected, so thank you to them as well.
Johan T.
purchased on 09/08/2024
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Answer from CHIBI AKIHABARA
We sincerely thank you for your feedback. We are delighted to hear that our team was able to meet your expectations and handle the challenges satisfactorily. Your satisfaction is our priority, and we strive to maintain the quality of our services and products.
5
/5
★★★★★
I recommend, the customer service is great, the packages arrive well protected and I received some free gashapons.
Pauline G.
purchased on 05/12/2023
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Answer from CHIBI AKIHABARA
We warmly thank you for your kind review and are delighted to hear that you appreciated our customer service and the quality of our shipments. Your positive feedback encourages us to continue providing a pleasant experience for all our customers. We look forward to seeing you again on our site 'CHIBI AKIHABARA'!
5
/5
★★★★★
Problem-free shopping. Would gladly do it again!
Andre R.
purchased on 16/03/2025
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3
/5
★★★☆☆
I had to cancel the order for the first time because it was taking too long.. the figurine was supposed to arrive at the end of December 2024 and by the end of March 2025 still nothing, so I made the decision to cancel because it wasn't going to arrive in time for a birthday (it was a gift). I am well aware that it's not Chibi Akihabara's fault but the supplier's. But it's still very annoying ^^'
Constance J.
purchased on 29/04/2024
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Answer from CHIBI AKIHABARA
Hello,
5
/5
★★★★★
High-quality figurine, no unpleasant surprises compared with the website photo. Packaging in very good condition. I recommend ++.
Olivier D.
purchased on 12/07/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your glowing review! We are delighted to hear that the figurine met your expectations and that the packaging was up to par. Your recommendation touches us and motivates us to continue offering quality products. See you soon at CHIBI AKIHABARA!
5
/5
★★★★★
Perfect !!!!
Xavier M.
purchased on 28/02/2025
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Answer from CHIBI AKIHABARA
We warmly thank you for your glowing review and for the perfect score of 5/5! We are delighted to hear that you had a satisfying experience on our CHIBI AKIHABARA site. Your satisfaction is our priority, and we hope to see you again very soon for new discoveries!
5
/5
★★★★★
Excellent!
Julien C.
purchased on 12/11/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your glowing review and your 5/5 rating! We're delighted to hear that your experience on our "CHIBI AKIHABARA" site lived up to your expectations. Don't hesitate to come back and discover even more exciting articles. We hope to see you soon!
4
/5
★★★★☆
A little long for pre-orders, but orders are respected. Very pretty figurine, as presented on the site.
Karen G.
purchased on 02/12/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your review and your note! We are delighted to hear that you are satisfied with your figurine and that your order is in order. We take good note of your remark concerning the pre-order lead times and will do our best to improve this point. We value your feedback.
See you soon at Chibi Akihabara!
See you soon at Chibi Akihabara!
2
/5
★★☆☆☆
Waiting for the 2nd part of my order, waiting time much too long for a pre-order. I'll rate and give a real opinion once I've received everything, for now I'll leave it at that. Quite disappointed and astonished coming from Chibi, surely the last pre-order I make with them.
Bejito B.
purchased on 18/08/2024
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Answer from CHIBI AKIHABARA
Hello,
Thank you for your feedback. We understand your frustration, and we are truly sorry for the wait. That said, as we explained, we are also waiting to receive these products from our supplier. Unfortunately, this delay is completely out of our control.
We are making every effort to ship them to you as soon as we receive them. We hope this can be resolved quickly, and that you can enjoy your figurines once they've arrived.
Please do not hesitate to contact us if you have any questions or require further information.
Have a nice day,
Best regards.
Thank you for your feedback. We understand your frustration, and we are truly sorry for the wait. That said, as we explained, we are also waiting to receive these products from our supplier. Unfortunately, this delay is completely out of our control.
We are making every effort to ship them to you as soon as we receive them. We hope this can be resolved quickly, and that you can enjoy your figurines once they've arrived.
Please do not hesitate to contact us if you have any questions or require further information.
Have a nice day,
Best regards.
5
/5
★★★★★
Magnificent figurine, very well finished
Sandrine A.
purchased on 09/02/2025
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Answer from CHIBI AKIHABARA
We would like to thank you sincerely for your complimentary review of our figurine. We're delighted to hear that it met your expectations in terms of finish and quality. Your satisfaction is our priority, and your feedback encourages us to continue improving our offerings. We look forward to seeing you on our site!
5
/5
★★★★★
Top
Paul M.
purchased on 05/02/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your positive review of our "CHIBI AKIHABARA" website. Your satisfaction is our priority, and we are delighted that you enjoyed your experience. Please do not hesitate to come back to us if you have any questions or suggestions!
5
/5
★★★★★
What a wonderful discovery this online site CHIBI AKIHABARA it's the first time I bought from them everything was perfect delivery packaging and figurine my son was delighted. I also had on the phone a wonderful adviser who was very sympathetic, very attentive and very professional. I thank her again very sincerely. I'll be ordering from this site again without any hesitation, and I can honestly recommend it: it's just WAOU !!!!
Marie-pierre F.
purchased on 03/02/2025
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Answer from CHIBI AKIHABARA
Many thanks for your glowing review of CHIBI AKIHABARA! We are delighted to hear that your experience lived up to your expectations and that your son is delighted with his figurine. Your appreciation of our consultant is very touching and we thank her for it too. We look forward to welcoming you back to our site and thank you for your recommendation. We hope to see you soon!
5
/5
★★★★★
Very good service, fast delivery and figurine quality in line with the price.
Jennifer S.
purchased on 31/01/2025
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Answer from CHIBI AKIHABARA
We would like to thank you sincerely for your opinion and are delighted to hear that you are satisfied with our service and the quality of our figurines. Your feedback is invaluable and motivates us to continue offering the best to our customers. We look forward to seeing you on CHIBI AKIHABARA!
5
/5
★★★★★
EXCELLENT. Fast delivery. Thank you
Annie G.
purchased on 30/01/2025
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Answer from CHIBI AKIHABARA
Thank you for your feedback! We are delighted that you appreciated the speed of our delivery. We look forward to serving you again at CHIBI AKIHABARA!
5
/5
★★★★★
Fast delivery, careful packaging, my first experience with Chibi Akihabara went very well!
Geoffray G.
purchased on 28/01/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your review! We are delighted to hear that your experience with Chibi Akihabara was positive and that you appreciated our delivery service as well as the packaging. See you soon on our site! 🙂
5
/5
★★★★★
Top service and packaging, very responsive staff
Christopher B.
purchased on 14/01/2025
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Answer from CHIBI AKIHABARA
Thank you very much for your complimentary review! We are delighted to hear that you enjoyed our service and packaging. Your satisfaction is our priority. See you soon at CHIBI AKIHABARA!
5
/5
★★★★★
Very satisfied with my purchase on the site. Very fast preparation and shipping, I received the package only two days after sending. The figurine arrived intact, well packaged and protected. I recommend this site without hesitation!
Katarina N.
purchased on 08/08/2024
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Answer from CHIBI AKIHABARA
Thank you very much for your positive review, we are very pleased to know that you are satisfied with your purchase on our site. We make it a point of honor to prepare and ship our packages quickly to satisfy our customers. We are delighted that the figurine arrived in perfect condition. We hope you continue to enjoy ordering from CHIBI AKIHABARA!
5
/5
★★★★★
Fast delivery and, above all, a well-packaged parcel to protect the figurines.
Fatma A.
purchased on 22/01/2025
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Answer from CHIBI AKIHABARA
Thank you for your positive feedback on our CHIBI AKIHABARA website! We are delighted that you appreciated our fast delivery service and the careful packaging of your figurines. We pride ourselves on delivering a quality experience to our customers. Don't hesitate to come back to us if you need anything. Thank you again for your confidence!
4
/5
★★★★☆
Very beautiful figurine and received in very good condition, I withdraw just one star for the huge gap between the reception which was supposed to be in October, and the real reception which arrived in January following a problem with the supplier.
Marine B.
purchased on 10/09/2024
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Answer from CHIBI AKIHABARA
Thank you for your comment, Marine! We're sorry for the delay in your receipt, we do our best to ensure that our customers receive their products on time. We hope you enjoy your figurine anyway! Thank you for your confidence and see you soon on CHIBI AKIHABARA!