/10
★★★★★
based on 2026 reviews published
★★★★★
based on 2026 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Unreliable products
José D.
purchased on 28/01/2025
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1
/5
★☆☆☆☆
All life except on 2 or 3 unfortunate bugs, daphnia or others was absent, distinguished under the microscope
Eric J.
purchased on 14/01/2025
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1
/5
★☆☆☆☆
It doesn't work 80 euros thrown away
Giovanni P.
purchased on 07/01/2025
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1
/5
★☆☆☆☆
Good morning, very bad shipping time. I paid to have the goods within 24 h and arrived after 72 h.. I do not add anything else. Best Regards.
Vito G.
purchased on 22/12/2024
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1
/5
★☆☆☆☆
Despite following the protocol provided by the seller, still no life in my tank. Very disappointed with the microfauna product (especially since it didn't work). Sincerely
Thomas G.
purchased on 19/12/2024
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1
/5
★☆☆☆☆
Only one order placed with daphbio on 28/11, in the parcel a 500ml can of fertilizer leaking. impossible to contact anyone by phone (to this day i'm still trying to get them on the phone), no one answers. i sent a message via the contact form on 7/12, wanting to attach a video of the leak, but it was impossible to send the file, even in 3 different formats. daphbio told me they needed the video proving the leak, which i could do, but how could i send it? i sent a message back on 24/12, no reply, a second message on 30/12, still no reply! when you see the prices of the products on offer, you think they must be good products, but you also expect customer service to do its job. but here, nothing, daphbio is quietly burying its head in the sand. we wonder why we go abroad to buy, with french companies like this one, we know why. a bunch of good-for-nothing crooks who don't assume that there can be any manufacturing errors or problems whatsoever. i'll be sure to tell every aquarist i meet about this thieving company!
Philippe B.
purchased on 28/11/2024
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1
/5
★☆☆☆☆
Hello gentlemen, I had a cyano attack and as usual I called on your products but unfortunately no effect! I contacted Benoit who kindly replied but he clearly said that it wasn't cyano and that he couldn't see any bubbles but your product was never blamed. I did a 500ml treatment for a 600l tank and nothing cyano grew? So that's it, I won't be using your products again...1080e order in 2024. Happy holidays.
Christophe B.
purchased on 10/12/2024
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1
/5
★☆☆☆☆
The UPS carrier did not give me confidence If in the future I return to shop at daphbio and the carrier is UPS, I will not buy at daphbio.
Manuel JoÂo T.
purchased on 30/11/2024
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1
/5
★☆☆☆☆
Product does not work
Stephane D.
purchased on 03/11/2024
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1
/5
★☆☆☆☆
Hello, Worms crushed in the envelope.
Anthony G.
purchased on 30/09/2024
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Answer from daphbio
Hello,
Thank you for taking the time to leave a review.
However, there seems to be an error, as we don't sell worms and we don't use envelopes for our shipments.
Please do not hesitate to contact us if you have any questions.
Best regards
Customer Service
Thank you for taking the time to leave a review.
However, there seems to be an error, as we don't sell worms and we don't use envelopes for our shipments.
Please do not hesitate to contact us if you have any questions.
Best regards
Customer Service
1
/5
★☆☆☆☆
No results, no microfauna
Raphael S.
purchased on 11/09/2024
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1
/5
★☆☆☆☆
In the bottle of daphnia, there were very few living subjects. It gave absolutely nothing. 70 € to throw in the garbage. A rip-off. I am very dissatisfied and even angry.
Jean André F.
purchased on 14/08/2024
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1
/5
★☆☆☆☆
There were only four bugs in the living bottle and a barely green color in the other! I'll try my luck again another time.
Pol G.
purchased on 22/07/2024
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1
/5
★☆☆☆☆
The products don't work and my aquarium is always "dirty".
Jm L.
purchased on 19/07/2024
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1
/5
★☆☆☆☆
Reseeding and maintenance protocol for Marino excellent in results.
Corrado A.
purchased on 02/06/2024
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1
/5
★☆☆☆☆
Not solved the problem
Massimiliano R.
purchased on 01/06/2024
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1
/5
★☆☆☆☆
This is the second and last time I order from them. Disappointed again this time. Not much life and I still have so much algae in my aquarium.
Frederic P.
purchased on 28/05/2024
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1
/5
★☆☆☆☆
Goods only delivered after 17 days is a top performance never again
Albert G.
purchased on 03/05/2024
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1
/5
★☆☆☆☆
Unlike other purchases I've made from daphbio, this time the anti cyanobzcterie seawater kit didn't work at all in my aquarium. Even though it was invaded. A real shame. I'm used to much better with daphbio
Luc G.
purchased on 30/03/2024
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1
/5
★☆☆☆☆
Products received on time on this side nothing to say DOES NOT WORK despite the protocol followed to the letter PRODUCT VERY OR VERY VERY EXPENSIVE FOR PRODUCTS THAT DO NOT WORK!!! DON'T BE LIKE ME, DON'T ORDER EXPENSIVE PRODUCTS THINKING THEY'LL WORK!
Christophe P.
purchased on 18/02/2024
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Answer from daphbio
Hello,
Thank you for taking the time to leave a review.
First of all, it's important to determine whether the algae you have is cyanobacteria. Then, if the cyano is coming back regularly, it may be related to your stones (see the blog post about old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).
Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.
Best regards
Customer Service
Thank you for taking the time to leave a review.
First of all, it's important to determine whether the algae you have is cyanobacteria. Then, if the cyano is coming back regularly, it may be related to your stones (see the blog post about old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).
Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.
Best regards
Customer Service
1
/5
★☆☆☆☆
.
Nicola L.
purchased on 15/02/2024
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1
/5
★☆☆☆☆
Hello, I don't see any microfauna appearing. Thank you
Mustafa B.
purchased on 16/02/2024
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Answer from daphbio
Hello,
You need to give the microfauna time to establish itself in your aquarium. It can take between 1 and 2 months to appear.
Best regards
Customer service
You need to give the microfauna time to establish itself in your aquarium. It can take between 1 and 2 months to appear.
Best regards
Customer service
1
/5
★☆☆☆☆
Fast delivery Very happy with my order See you soon
Alain C.
purchased on 14/02/2024
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1
/5
★☆☆☆☆
Good product good delivery
Christophe C.
purchased on 28/01/2024
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1
/5
★☆☆☆☆
The product was of no use to me
Rolf-bernd S.
purchased on 19/01/2024
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1
/5
★☆☆☆☆
It changed nothing
Laurent P.
purchased on 20/01/2024
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1
/5
★☆☆☆☆
Product too expensive ineffective too bad
Jacques C.
purchased on 16/01/2024
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1
/5
★☆☆☆☆
He did not arrive
Adriana S.
purchased on 26/11/2023
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Answer from daphbio
Hello,
We have reshipped at our expense and the package has successfully arrived at its destination.
Sincerely
Customer Service
We have reshipped at our expense and the package has successfully arrived at its destination.
Sincerely
Customer Service
1
/5
★☆☆☆☆
Bought 2x and it didn't completely solve the problem, I always had a good part of the cyano that remained...so disappointed!
Yves V.
purchased on 24/11/2023
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1
/5
★☆☆☆☆
Product received without dosing pipette, effectiveness I have a big doubt too ...
Jeremy M.
purchased on 14/11/2023
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