/10
★★★★★
based on 2026 reviews published
★★★★★
based on 2026 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Delivery with delay. the reseeding kit doesn't work. they have lost some compared to the beginning. maybe they want to give priority to sales over quality.
Michel L.
purchased on 04/06/2020
Translated review
1
/5
★☆☆☆☆
Nothing happened. I didn't see any difference. Very disappointed. High price for the result.
Jean-louis B.
purchased on 23/01/2020
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1
/5
★☆☆☆☆
No guarantee
Frederic J.
purchased on 13/01/2020
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1
/5
★☆☆☆☆
It didn't work for me twice, even though I followed the protocol to the letter in the reseeding kit. Very disappointed, I do not recommend it.
Vincent C.
purchased on 30/11/2019
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Answer from daphbio
Good morning, Mr. Chitel,
Thank you for taking the time to complete our satisfaction survey.
Do you filter on micron bag or perlon? Have you tried to distinguish the micro fauna at night when the lamp is off, with a flashlight or a flash for example?
Please send us a picture of your aquarium to help us get a better idea.
With kind regards
Customer Service
Thank you for taking the time to complete our satisfaction survey.
Do you filter on micron bag or perlon? Have you tried to distinguish the micro fauna at night when the lamp is off, with a flashlight or a flash for example?
Please send us a picture of your aquarium to help us get a better idea.
With kind regards
Customer Service
1
/5
★☆☆☆☆
To be reviewed ....
Carbonne J.
purchased on 09/12/2019
Translated review
1
/5
★☆☆☆☆
Micro fauna never seen before!
Gaëtan N.
purchased on 05/02/2020
Translated review
Answer from daphbio
Hello,
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
Do not filter on micron/macron bag or perlon during the protocol.
With kind regards
Customer Service
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
Do not filter on micron/macron bag or perlon during the protocol.
With kind regards
Customer Service