/10
★★★★★
based on 858 reviews published
★★★★★
based on 858 reviews published
Latest customer reviews
5
/5
★★★★★
The bouquet corresponds well to my request thank you very much for the delivery
Georges D.
purchased on 09/04/2021
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4
/5
★★★★☆
The delivery instructions were perfectly respected
Liliane D.
purchased on 01/04/2021
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5
/5
★★★★★
Excellent service, beautiful bouquet.
Cathie W.
purchased on 07/04/2021
1
/5
★☆☆☆☆
I am more than dissatisfied. I think it's a steal. 160 € for the bouquet it is not worth it. In the future I will never go through your site. I dare not even imagine your standard bouquets. Your prestige bouquet is a scam
Delacre S.
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Answer from Des Fleurs comme j’aime
Hello
a priori the service of our florist was not up to your expectations, why didn't you contact us?
I would like to know if you have a photo of the wreath so that we can open a complaint file,
In the meantime
We remain at your entire disposal,
the quality department.
Following our contact, we have received the elements and have given you an answer: We have just processed your complaint,
Indeed the florist did not respect the budget allocated and delivered a wreath closer to the visual,
We are proceeding with the refund of a value of 60.00€, corresponding to this difference.
Thank you for accepting our apologies for this dispute
Sincerely
the customer service
a priori the service of our florist was not up to your expectations, why didn't you contact us?
I would like to know if you have a photo of the wreath so that we can open a complaint file,
In the meantime
We remain at your entire disposal,
the quality department.
Following our contact, we have received the elements and have given you an answer: We have just processed your complaint,
Indeed the florist did not respect the budget allocated and delivered a wreath closer to the visual,
We are proceeding with the refund of a value of 60.00€, corresponding to this difference.
Thank you for accepting our apologies for this dispute
Sincerely
the customer service
5
/5
★★★★★
GREAT PHONE RECEPTION - ACCURATE INFORMATION TO ALL QUESTIONS. WELL DESIGNED SITE, EASY TO USE FOR A LAYMAN. I'M VERY PLEASED WITH THE SERVICE AND THE QUALITY OF THE SERVICE. THANK YOU FOR YOUR EMPATHY IN A TIME OF GRIEF.
Rosemay M.
purchased on 03/04/2021
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5
/5
★★★★★
Faithful and very nice order
Marion M.
purchased on 31/03/2021
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5
/5
★★★★★
Many thanks, Highly recommend!
Sarah H.
purchased on 28/03/2021
3
/5
★★★☆☆
I was very disappointed with the quality of the flowers in the arrangement that was sent. for 90 euro i expected something more like the picture that was posted on the web site.
Clarisse S.
Answer from Des Fleurs comme j’aime
Dear Client
We noted that you were disappointed with the service of our florist who is nevertheless an excellent florist.
We have just contacted her manager who begs you to accept her apologies, she was absent for family reasons on the day of delivery and the bouquet was made by her employee.
In order to be nice to you, she will contact your brother and deliver him a compensation bouquet.
Hoping to have met your expectations
Best regards
customer service
We noted that you were disappointed with the service of our florist who is nevertheless an excellent florist.
We have just contacted her manager who begs you to accept her apologies, she was absent for family reasons on the day of delivery and the bouquet was made by her employee.
In order to be nice to you, she will contact your brother and deliver him a compensation bouquet.
Hoping to have met your expectations
Best regards
customer service
5
/5
★★★★★
Easy to place an order. Was able to add a message too! The flowers were delivered on the day and time frame I chose and the flowers were beautiful! I’d definitely recommend Des Fleurs comme j’aime!!
Carol P.
purchased on 29/03/2021
3
/5
★★★☆☆
The flowers were beautiful and as I expected but I took the "grave delivery" option for a fee for nothing as the flowers were delivered under a shed at the entrance to the cemetery. And I didn't get any message. I had to call you.
Marie-luce J.
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Answer from Des Fleurs comme j’aime
The option "delivery on grave" with a supplement of 5.00€ is obligatory for all the deliveries in the cemeteries (Without what the florists refuse these deliveries with which there are many litigations such as flights of the parts of flowers, times of research important etc...), if the flowers were given to the guard it is because you had not specified the place within the cemetery.
4
/5
★★★★☆
I would have liked a confirmation of delivery without having to ask the person for whom the bouquet was intended.
Jacques D.
purchased on 29/03/2021
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5
/5
★★★★★
Bravo, delivery in a few hours! Great service
Alexandre F.
purchased on 28/03/2021
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5
/5
★★★★★
Very nice bouquet ! Very fresh flowers. The bouquet was very popular and was admired by the staff of the nursing home. Congratulations
Nicole S.
purchased on 22/03/2021
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5
/5
★★★★★
Very nice snowshoe, well flowered and conform to the photo. Thank you
Liliane P.
purchased on 22/03/2021
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5
/5
★★★★★
Very beautiful Composition in the image of the site bravo
Touzard V.
purchased on 24/03/2021
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5
/5
★★★★★
Excellent work. Courteous and attentive staff.
Philippe C.
purchased on 15/03/2021
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5
/5
★★★★★
It is perfect
Logan & Corinne P.
purchased on 15/03/2021
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5
/5
★★★★★
Perfect!
James C.
purchased on 13/03/2021
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5
/5
★★★★★
Nice bouquet delivered on time. Thank you
Marie-claude R.
purchased on 12/03/2021
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5
/5
★★★★★
The bouquet is very nicely arranged, flower colors are vibrant. My daughter loves it! Thank you! However, the delivery was late (delivered after 2 pm instead of in the morning), and the deliveryman's attitude could have been more pleasant.
Hwee Hwee Y.
purchased on 08/03/2021
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5
/5
★★★★★
Very good, as ordered For the delivery person absent call and new delivery in the evening
Madeleine C.
purchased on 12/03/2021
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5
/5
★★★★★
Magnifique! I asked Des-fleurs-comme-j-aime to do a florist's choice bouquet for my mother for Mothers' Day and my Mum was delighted (and she is green-fingered and knows a good bouquet from an ordinary one). Good communications too. Thank you.
Nick L.
purchased on 11/03/2021
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5
/5
★★★★★
Excellent service
Virginie L.
purchased on 03/03/2021
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5
/5
★★★★★
Very pleased with the blans flower cushion. It's beautiful! And the delivery made at the precise time.
Ilda R.
purchased on 06/03/2021
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5
/5
★★★★★
It was a birthday party with a small label "bonne fête mamie" my daughter had a good laugh
Henri P.
purchased on 05/03/2021
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3
/5
★★★☆☆
Bouquet much less provided than on the photo, disappointing...
Sophie S.
purchased on 05/03/2021
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5
/5
★★★★★
Just perfect. Just maybe. I would like to thank you for the great service and the great quality of the service. I would like to thank you for the great service and the great quality of the service and the great quality of the service.
Elizabeth P.
purchased on 06/03/2021
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4
/5
★★★★☆
Very nice bouquet, the only downside was that the bouquet was scheduled to arrive on the morning of Grandma's Day but was delivered in the afternoon without my knowledge.
Audrey L.
purchased on 04/03/2021
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5
/5
★★★★★
Beautiful bouquets smiling and friendly person thank you
Chantal A.
purchased on 04/03/2021
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5
/5
★★★★★
Very happy ! Tres beau ! Very satisfied I ordered from England.
Louise G.
purchased on 26/02/2021
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