/10
★★★★★
based on 804 reviews published
★★★★★
based on 804 reviews published
Latest customer reviews
5
/5
★★★★★
Always excellent
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2
/5
★★☆☆☆
The product itself is okay, but the return process is unacceptable. ***€ for returns to Belgium is customer unfriendly. If not free returns, then at least not particularly expensive abroad.
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Answer from Deutschland Inkontinenz
Good day, Thank you for your feedback. Unfortunately, the rates depend on which shipping company you choose to return the packages to us. Best regards,
4
/5
★★★★☆
Unfortunately, I found the delivery time very long. Otherwise, the goods were okay.
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3
/5
★★★☆☆
Hi, This is the second time we purchased from Deutschland Inkontinenz, the prices are very good compared to Ireland. The selection of products and option of discreet packaging is fantastic. The company is excellent, the only issue is the packaging is not strong enough to travel across Europe. The tape becomes slightly undone and one of the boxes was cracked open and you could see the personal products inside. The driver would have got a good look inside, luckily this did not cause embarrassment at home as everyone is aware of the products. I wish the packaging was improved for long distance shipping. Thank you
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Answer from Deutschland Inkontinenz
Dear, Thank you for your opinion and your message about the quality of our services. Regarding the packaging, we have taken your message into account and will pass it on to the team in charge. Regards,
5
/5
★★★★★
*****
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4
/5
★★★★☆
Fast delivery, very good absorbent diapers, good for people who cannot change often. The neutral packaging was not good. The package was half open, so my neighbors now also know what underwear I wear. Not good.
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5
/5
★★★★★
Overall great experience! Helped me sort out my orders.
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5
/5
★★★★★
Easy to order on the website, detailed description of the product and fast delivery
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5
/5
★★★★★
I have no problems! The service is fast and you get what you need!!
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5
/5
★★★★★
Very fast shipping, uncomplicated processing. The package was shipped neutrally.
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5
/5
★★★★★
After several orders, I am fully satisfied from ordering to delivery.
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1
/5
★☆☆☆☆
We have paid for home delivery but we did not receive our order at home, we had to pick it up at some service place. SAD!
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Answer from Deutschland Inkontinenz
Dear, Thank you for your feedback. We are very sorry to hear about your problem with the carrier. We will be investigating with the carrier to find out the reasons for this problem and will get back to you. We apologise for this inconvenience, although it was beyond our control. Best regards,
5
/5
★★★★★
Postage is very quick with discreet packaging. The website is very easy to navigate.
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5
/5
★★★★★
I am also a loyal customer. Always fast delivery and the selection is very good. Prices are really affordable. A bulk discount would be desirable (when purchasing a larger quantity of a product). There is also the option of discreet packaging for a small additional fee! I can only recommend the shop.
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5
/5
★★★★★
Very good prices - fast discreet delivery - I am super satisfied - THANK YOU!
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5
/5
★★★★★
Very prompt service.
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3
/5
★★★☆☆
In my last order, incontinence pants were not shipped in a neutral box!
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5
/5
★★★★★
*****
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5
/5
★★★★★
Problem-free ordering process, prompt shipping and fair prices
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4
/5
★★★★☆
Minimal ordering effort, maximum product quality and shipping process.
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4
/5
★★★★☆
Fast delivery.
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5
/5
★★★★★
Easy ordering option, diverse. Fast delivery. Very satisfied with the products. Thank you.
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4
/5
★★★★☆
Quality, price, shipping recommended
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5
/5
★★★★★
*****
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5
/5
★★★★★
Very impressed, all products & sizes I needed on one website and very good prices. It was a drama-free transaction with fast shipping to Ireland. Wish I found this website sooner!!!! I will definitely use the website again and highly recommend it to others who are thinking of ordering from Ireland. Thanks
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5
/5
★★★★★
*****
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3
/5
★★★☆☆
Shipping is way too slow. Website interface seems untrustworthy
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Answer from Deutschland Inkontinenz
Good day, thank you for your review. Your order was shipped on 02/04. Apparently, the delivery service had problems with the delivery, we have contacted them and are waiting for an explanation. We apologize for the inconvenience caused. Best regards,
2
/5
★★☆☆☆
The delivery was fast, but the delivered device did not work. Several calls to customer service until someone was reached. Service staff could not speak German or English. Had to call several times until someone with German skills was reached. Information: Problem will be forwarded. 4 days later notification that a return label will be issued. Until today (another 2 days have passed) no return label received. No response to emails. I am fed up with incontinence from Germany. I cannot recommend it further.
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Answer from Deutschland Inkontinenz
Good day, we apologize for this inconvenience. When you called us for the first time, our German-speaking employee was unfortunately not available. However, you were able to reach her later. As for the defective goods, we have contacted our manufacturer to refund you for the product. We were waiting for a response from the manufacturer to send you a return label. Apparently, the problem is now resolved. Best regards,
4
/5
★★★★☆
I ordered goods from this provider for the first time and I am very satisfied with the processing. Everything was consistent and was delivered quickly. Therefore, I am very satisfied.
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5
/5
★★★★★
Everything is perfect. Fast delivery.
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