/10
★★★★★
based on 4256 reviews published
★★★★★
based on 4256 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
As I mentioned to the company, ordering a 12.5µF capacitor and receiving at the end of the order seeing 'permanent capacitor 450V 12.5μF 8052654' and below: 'Capacitance capacitor: 12μF' is quite confusing. I had to ask for confirmation by email before agreeing to place the order. This point should be corrected so that customers have, as it is said everywhere now: 'a better experience' on the site. Aside from this downside, the site is quite well designed.
Acheteur Vérifié
purchased on 26/04/2022
Translated review
Answer from EASI-Spare
Hello Sir, I acknowledge reading your comment and thank you for it. Your comment is constructive, it will allow us to improve our website. Hoping that the product meets your satisfaction. Best regards, The Technic-Achat team.
3
/5
★★★☆☆
Delivery times too long.
Acheteur Vérifié
purchased on 02/03/2022
Translated review
Answer from EASI-Spare
Hello Sir, I acknowledge good reading of your comment and thank you. I am sorry for the delay. We had sent you an Order Acknowledgment because I was temporarily out of stock on the product. We try to minimize delays as much as possible. Hoping the product suits you. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Shipping costs too high for small orders
Acheteur Vérifié
purchased on 16/03/2022
Translated review
Answer from EASI-Spare
Hello Sir, I acknowledge good reading of your remark. We will look into making prices more competitive for small shipments. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Products received quickly but error on the door handle
Acheteur Vérifié
purchased on 26/12/2021
Translated review
Answer from EASI-Spare
Hello, I have just read your comment. Have you contacted customer service for an exchange? You can reach them at 05 57 99 01 72 or by email [email protected]. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Everything is fine except for the excessive shipping costs.
Acheteur Vérifié
purchased on 15/02/2022
Translated review
Answer from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. Shipping costs are difficult to reduce on our side. We are transparent about the costs and try to offer products at a fair price. Hoping that the product meets your satisfaction. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Order placed on 29/01/2022 (with stock on the internet) received on 17/02/2022 phew look for the error!!!!
Acheteur Vérifié
purchased on 29/01/2022
Translated review
Answer from EASI-Spare
Hello Sir, I apologize for the delay. We had a stock error on the power supply, and I only sent you the acknowledgment of receipt on 08.02 stating that I was supposed to receive it on 14.02. Sorry for the error and the delivery time. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Fast shipping
Acheteur Vérifié
purchased on 30/01/2022
Translated review
3
/5
★★★☆☆
Hello, parts and Technic-Achat welcome, nothing to complain about. But regarding the shipping, it was supposed to be 48 hours (business days). I ordered on Friday, January 14, and received my order on January 21 with shipping costs of €9. Best regards.
Acheteur Vérifié
purchased on 14/01/2022
Translated review
Answer from EASI-Spare
Hello Sir, A receipt of your order was sent to you on 14.01 because the equipment was not in stock, and it would leave our premises on Wednesday 19.01. Sorry for this delay. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
1 item does not match the order
Acheteur Vérifié
purchased on 16/01/2022
Translated review
Answer from EASI-Spare
Hello Sir, Sorry for this error, the compliant product was shipped last week with a return slip for us to get back the non-compliant one. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Delivery times too long
Acheteur Vérifié
purchased on 05/01/2022
Translated review
Answer from EASI-Spare
Hello Sir, I acknowledge good reading of your feedback. There are products, like yours, that require internal cutting. I am sorry for the delivery time. We do our best to release orders as quickly as possible. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Lack of description and ambiguous photos on the products (junction box)
Acheteur Vérifié
purchased on 29/11/2021
Translated review
Answer from EASI-Spare
Hello Sir, As indicated in other comments, some boxes have these cable entries and others do not. We will standardize this range to avoid any further issues. Hoping that these products still suit you. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
The delivery by Chronopost with a 24-hour delay leads us to give an average rating to the overall service. However, let's note the good responsiveness following this delivery issue.
Acheteur Vérifié
purchased on 16/11/2021
Translated review
Answer from EASI-Spare
Hello Sir, We acknowledge receipt of your comment. Hoping that your order has brought you satisfaction. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Not easy to find the desired model. The ability to enter equivalent models with a search engine would be a plus.
Acheteur Vérifié
purchased on 06/11/2021
Translated review
Answer from EASI-Spare
Hello Sir, We have taken note of your comment. You are right, the ergonomics on this page of the site need to be reviewed. We are currently redesigning this page. Best regards, The Technic-Achat Team.
2
/5
★★☆☆☆
26: CRUCIAL description of certain missing items on the presentation pages, you have to dig, and if you find it in evasive tabs or at the bottom of the page to get the TOTAL description, it should be highlighted!
Acheteur Vérifié
purchased on 24/09/2021
Translated review
Answer from EASI-Spare
27: Hello Sir, I acknowledge good reading of your comment. Can you please specify what important information you are missing on our website? This is to help us improve and make the necessary changes. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
28: Complicated order due to customer verification issues.
Acheteur Vérifié
purchased on 23/09/2021
Translated review
Answer from EASI-Spare
29: Hello Sir, I acknowledge good reading of your comment which I do not fully understand. Did you have any issues with your order? If so, what are they? Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Good communication and order received on time. However, following the purchase of a HIWIN mgn12 rail and block set, I find it regrettable that the assembled set can be placed directly in the box without any protection. It arrived contaminated by packaging particles as well as the cut of the rail. Subsequently, I would prefer that the block not be assembled and the rail protected in packaging to avoid these inconveniences.
Acheteur Vérifié
purchased on 31/08/2021
Translated review
Answer from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. I am sorry for the reception of your goods. I take note of this to improve this packaging point with the logistics service. Hoping that your order meets your expectations. Best regards, The Technic-Achat Team.
2
/5
★★☆☆☆
The shipping costs are high and the site does not work on the phone
Acheteur Vérifié
purchased on 26/08/2021
Translated review
Answer from EASI-Spare
Hello Sir, I have taken note of your comment. Shipping costs are calculated proportionally to weight and we are transparent about the price. I will check with my colleague regarding the non-functioning on mobile. Best regards, The Technic-Achat Team.
2
/5
★★☆☆☆
I have already written to you about this, the package was there, the manager did not want to deliver it to me, his scanner is broken!!! He did not want to understand that it was urgent and got angry, so I went to look for a slightly smaller equivalent, 50 km from my home and this colissimo is canceled.
Acheteur Vérifié
purchased on 21/08/2021
Translated review
Answer from EASI-Spare
Hello Sir, I acknowledge receipt of your comment and I am sorry for this reception problem. I will write to you privately to address this issue with you. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
When I entered the reference of what I wanted, there was the photo, I clicked on order but it was not the right one at all. So I ordered another one, and the first one is left on my hands because there is no exchange or return.
Acheteur Vérifié
purchased on 17/08/2021
Translated review
Answer from EASI-Spare
Hello Sir, I have taken note of your comment. For these products, we do not have the possibility to test them if there is a problem, which is why they are neither returned nor exchanged. Sorry for this error. Best regards, The Technic-Achat Team.
2
/5
★★☆☆☆
I was promised that the equipment would be delivered within 24 hours. This was not the case. I went on vacation and did not receive my equipment.
Acheteur Vérifié
purchased on 22/07/2021
Translated review
Answer from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. I see that you chose GEODIS for a scheduled delivery, this is not an express shipment, but a delivery in a minimum of 48 hours. The carrier must then contact you to arrange the appointment at your convenience. I am sorry if you understood that the delivery was in 24 hours. Only express deliveries are guaranteed in 24 hours. Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Very poorly presented website: when ordering the switch, you have to go into the drop-down menu (not very understandable) to understand that the handle must be ordered separately. So when receiving the switch without a handle, you have to make a second order. Useless...
Acheteur Vérifié
purchased on 06/06/2021
Translated review
Answer from EASI-Spare
Hello Sir, I acknowledge receipt of your comment, and I am sorry that you had to order twice on our site. It is indicated on the switch internet page that the handle is not provided, as needs vary according to customers. https://www.technic-achat.com/commutateur-rotatif-a-came-c2x33599857 Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Good. But an installation manual would not have been superfluous.
Acheteur Vérifié
purchased on 26/04/2021
Translated review
Answer from EASI-Spare
Hello, The wiring diagram is available on our website: https://document.technique-achat.com/IMO/Commutateur/PE20A_XX/docPE20commutateur.pdf We do not have any additional manual to provide. If you need assistance during wiring, you can contact customer service at 0890 710 730 (25ct/min) or by email: [email protected] Best regards. The Technic Achat team
2
/5
★★☆☆☆
Hello, I was surprised by the shipping costs, delivery in 48h not respected, a big downside on shipping, (other carriers exist dpb, immany, vingeanne transport,...) the more items you add the more you pay, it should have been the opposite in my opinion, so I bought other items from the competition to limit costs... For the rest, 5% discount is not bad for a first order, THANK YOU, too bad for the small customers who will always remain at 5%, but who would have ordered more over time... Product description to review, missing dimension plans, space in the cabinet, type of fixing, din or rail... First order and probably the last... Still no invoice issued while the order is on its way... To be continued... Good continuation... P.S.: let's see now if the quality is up to par...
Acheteur Vérifié
purchased on 09/04/2021
Translated review
Answer from EASI-Spare
Hello Sir, I acknowledge receipt of your comment. Regarding the invoice, you do not have it yet because the material has not been shipped, a confirmation was sent to you on 09.04 at 1:55 PM informing you of the delivery times. As for shipping costs, we are transparent about them, it is a policy on our part and we try to offer fair prices regarding the products we sell. Regarding discounts, it is 5% on all your orders, it goes to 7% when you have reached €1000 in cumulative purchases. Hoping that the products will satisfy you upon receipt. Best regards, The Technic-Achat Team.
2
/5
★★☆☆☆
Hello, I am sorry that we did not get back to you sooner. Indeed, we sent you a more powerful model but it only has the functionality of automatic switching between the main source and the secondary source. We removed the manual mode and we have not yet updated our product sheet on the website. We will do it quickly to match reality as much as possible. We apologize for the inconvenience. Best regards. The Technic-Achat Team.
Acheteur Vérifié
purchased on 09/02/2021
Translated review
Answer from EASI-Spare
Everything is ok, well done, fast delivery
3
/5
★★★☆☆
Thank you Mr. Boulay! Responsive!!!!!!!!!!!
Acheteur Vérifié
purchased on 25/11/2020
Translated review
3
/5
★★★☆☆
Conforms to my wishes
Acheteur Vérifié
purchased on 19/11/2020
Translated review
3
/5
★★★☆☆
Hello, the delivery has been postponed twice, otherwise the product is compliant, thank you
Acheteur Vérifié
purchased on 10/11/2020
Translated review
Answer from EASI-Spare
Hello Sir, We acknowledge receipt of your comment and thank you for it. Indeed, transport networks are facing the second health wave, for which they are better prepared, but problems still persist. Thank you for your patience, Best regards, The Technic-Achat team.
3
/5
★★★☆☆
Disappointed with my last purchase
Acheteur Vérifié
purchased on 11/10/2020
Translated review
Answer from EASI-Spare
Hello Sir, We acknowledge reading your comment. Could you please indicate what about your purchase does not suit you? Best regards, The Technic-Achat Team.
3
/5
★★★☆☆
Fast delivery (48h colissimo) which took more than a week to arrive. Very satisfied with the site otherwise, and very efficient customer service.
Acheteur Vérifié
purchased on 15/09/2020
Translated review
2
/5
★★☆☆☆
Product arrived on time but not as ordered and in poor condition. Return made without difficulties.
Acheteur Vérifié
purchased on 03/09/2020
Translated review