8.4/10
★★★★☆
based on 350 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Hello, I have received my Ergoccyx Bureau+ cushion. I wanted to make a comment regarding the packaging. The postman tried to bend the product to fit it into the mailbox. Fortunately, my husband stopped him in time since we were expecting this delivery. I understand the eco-responsible approach that motivates your choice of packaging, but perhaps you could specify that it is a fragile product intended for medical use, and especially to avoid bending it to prevent the risk of damage. Given the price, it would be a shame. Furthermore, I don't have much long-term feedback yet, but I have tried the cushion and it completely fulfills the relief objective I was hoping for at the moment. Thank you for the attention you will give to my comment. Best regards.
User icon
Christelle P.
purchased on 08/03/2025
Translated review
2 /5
★★☆☆☆
Given the price of the product, I was expecting a much more revolutionary cushion. My coccyx pain hasn't improved at all. It's a shame, considering the price.
User icon
Virginie G.
purchased on 31/05/2024
Translated review
3 /5
★★★☆☆
The cushion gives me comfort but not over the long term, e.g. a 2-hour car journey.
User icon
Didier F.
purchased on 03/05/2024
Translated review
3 /5
★★★☆☆
Seat too small
User icon
Marcos C.
purchased on 03/02/2024
Translated review
3 /5
★★★☆☆
My pudendal neuralgia cushion, as far as I'm concerned, lacks thickness. Given the cost, I was hoping for better!
User icon
Louisette L.
purchased on 26/12/2023
Translated review
Answer from Ergotech
Hello,
We're sorry to hear that you're not completely satisfied with the cushion. As it is entirely manufactured in our workshop, we can adapt it by increasing the thickness. It is also to ensure that the cushion is suitable that we offer it on a trial basis.
Please contact us to discuss your requirements.
2 /5
★★☆☆☆
After my third order, I was disappointed with the last one. Not only is there an inscription on the inside of the cover (2021) that cannot be removed, but the seat also has rings, which is unacceptable for me at this price.
User icon
Daniel T.
purchased on 13/11/2023
Translated review
3 /5
★★★☆☆
Satisfied
User icon
Alain G.
purchased on 12/05/2023
Translated review
3 /5
★★★☆☆
It's anti-vibration for forklift drivers, but not comfortable to sit on...
User icon
Marc F.
purchased on 12/04/2023
Translated review
3 /5
★★★☆☆
Very popular with 3 out of 6 people
User icon
Angelique L.
purchased on 30/01/2023
Translated review
3 /5
★★★☆☆
The new product doesn't have the same finish as the previous one
User icon
Roger G.
purchased on 04/01/2023
Translated review
3 /5
★★★☆☆
Very little improvement after one month's trial of the cluneale cushion.
User icon
Roland H.
purchased on 24/11/2022
Translated review
2 /5
★★☆☆☆
So far, I can't see any noticeable improvement. Premature perhaps.
User icon
Patrick M.
purchased on 03/11/2022
Translated review
2 /5
★★☆☆☆
I sent you a message to which you did not deign to reply Very disappointed this will be my last order
User icon
Francis L.
purchased on 12/10/2022
Translated review
3 /5
★★★☆☆
The product relieves my pain. Of the 3 I tested, it's the most effective. However, after sitting for several hours, I feel pain on the sides of my buttocks. I'm a bit disappointed that, given the price, it's not perfect.
User icon
Joêlle N.
purchased on 11/06/2022
Translated review
Answer from Ergotech
Hello Mrs Novel Cattin,

I'm delighted that the product is helping you and sorry that it's not perfect.
As we point out in our video, our cushions can't be perfect for everyone. After all, we're all different, with different causes of neuralgia. That's why we tailor our products to your needs, so don't hesitate to give us a call!
Most of the modifications we make involve changing the shape of the discharge, and we do this free of charge for the individual.
Sincerely
3 /5
★★★☆☆
For a rowing machine, the seat is a little too thick. above all, no acknowledgement of receipt of the order, nor information on the delivery time, which is annoying.
User icon
Olivier M.
purchased on 18/04/2022
Translated review
Answer from Ergotech
Hello Mr Moynot,
Yes, you're right, we've had problems with the follow-up e-mails on our website. I apologize for this.
The product is only 3cm thick, so it's difficult to make it thinner while keeping the same product quality...
2 /5
★★☆☆☆
Very little improvement when seated, I thought I'd get much more results Disappointed
User icon
Michèle S.
purchased on 02/02/2022
Translated review
3 /5
★★★☆☆
I appreciated being able to try out the cushion for 8 days. Unfortunately, for me, it didn't relieve the pain. So I was able to return it without difficulty.
User icon
Jean-pierre B.
purchased on 30/11/2021
Translated review
3 /5
★★★☆☆
The seat is not very stable and always has to be put back in place.
User icon
Martine F.
purchased on 07/10/2021
Translated review
3 /5
★★★☆☆
Too bad I didn't receive an e-mail when the package was sent.
User icon
Daniel D.
purchased on 18/08/2021
Translated review
2 /5
★★☆☆☆
It's a pity because it doesn't relieve me I don't know what to do thank you anyway
User icon
Réjane P.
purchased on 05/07/2021
Translated review
3 /5
★★★☆☆
I'm sorry to post an opinion contrary to the majority of users of this cushion, but it provides little relief from the burning sensations in my buttocks and thighs caused by my clunealgia, which was diagnosed in 2014 at Tenon Hospital. Fortunately, I've had long periods of respite. I'm waiting for the next one, if she deigns to show up, because for me this cushion, which at times brings me relief despite everything, doesn't justify the expense.
User icon
Jean G.
Translated review
Answer from Ergotech
Good day Mr,
We are sorry that the product did not live up to your expectations. We invite you to contact us, we will probably have the solution to your need.
Indeed, without advice from us, it is sometimes difficult to choose the right product, size or firmness.
What's more, as a manufacturer, we offer adaptations, usually free of charge.
Our raison d'être is to improve the lives of our customers, so don't be left in the lurch, give us a call and let us help you!
3 /5
★★★☆☆
Good quality except for the 25 euro cushion strap option which is totally ineffective. High cost, I hope I'll get good use out of it.
User icon
Robert P.
Translated review
Answer from Ergotech
Hello,
We are sorry that the straps are not suitable for your vehicle. Remember that for all web purchases in France, you have a 14-day right of withdrawal if necessary!
However, I hope that you will be satisfied with the seat and we are delighted that you appreciate the quality of our products.
Have a nice day!
3 /5
★★★☆☆
Very good product. Long delivery time
User icon
Pascal K.
purchased on 15/04/2021
Translated review
3 /5
★★★☆☆
Mask not easy to wear a lot of material inside I'm very disappointed.
User icon
Liliane P.
purchased on 26/01/2021
Translated review
2 /5
★★☆☆☆
I ordered 2 fabric masks. The masks are not quite the same shape, very complicated to use with glasses despite the metal clip, the elastic bands are not the same size. Very disappointed by the products. Otherwise fast delivery, nothing to say.
User icon
Sandrine G.
purchased on 24/01/2021
Translated review
3 /5
★★★☆☆
I think the masks fit the face well, but there's a big problem with the nose clip: it's ten times too big and doesn't fit with glasses.
User icon
Sylvie D.
purchased on 20/01/2021
Translated review
3 /5
★★★☆☆
These masks are good, but you can't position them properly on your nose (even with the nose clip) and your glasses fog up. What's more, I ordered 2 masks, and one of them doesn't have the brand label... which is annoying, when you consider the price and the sales pitch.
User icon
Catherine C.
purchased on 22/01/2021
Translated review
3 /5
★★★☆☆
Problem with the delivery, the address was not fully indicated, as well as a problem with the mask's elastic band, which is too large but easily repairable. However, it's a quality and durable product.
User icon
Thomas G.
purchased on 20/07/2020
Translated review
2 /5
★★☆☆☆
I haven't found any convincing improvement so far, maybe we need to wait longer?
User icon
Gabriel D.
purchased on 10/07/2020
Translated review
3 /5
★★★☆☆
Concerning the time to receive the package very long For the product not tested enough to give my opinion
User icon
Carine B.
purchased on 25/06/2020
Translated review