/10
★★★★☆
based on 351 reviews published
★★★★☆
based on 351 reviews published
Latest customer reviews
5
/5
★★★★★
Beautiful quality mask. Fast delivery.
Jean-luc B.
purchased on 21/06/2020
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4
/5
★★★★☆
Very good. The only drawback is when you have a large face, they cover less, but otherwise great.
Florian D.
purchased on 20/06/2020
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2
/5
★★☆☆☆
Order placed on 03/05/2020. Initially, the products were to arrive at the beginning of June, but finally shipped on 22/06/2020. Not so good at Covid time
Thomas P.
purchased on 03/05/2020
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4
/5
★★★★☆
Product conforms to expectations but very long shipping time. Delivery time by Colissimo also very long!
Dominique V.
purchased on 06/05/2020
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1
/5
★☆☆☆☆
Order received out of time Mask size supposedly universal but far too small for an adult man of my size (useless)
Jérémy P.
purchased on 02/05/2020
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4
/5
★★★★☆
Late delivery but the site had warned of the long delay in view of COVID's situation Perfect masks Very serious site To be recommended
Aurore A.
purchased on 04/05/2020
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3
/5
★★★☆☆
Good product but late arrival due to covid
Annette L.
purchased on 28/04/2020
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3
/5
★★★☆☆
Mask a little small Elastics too short Not at all comfortable to wear Not at all
Yolande K.
purchased on 22/04/2020
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Answer from Ergotech
Hello,
I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces.
Please don't hesitate to contact us again to change your masks.
I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces.
Please don't hesitate to contact us again to change your masks.
5
/5
★★★★★
Well received, as described. Articles of very good quality, finishes are good. Fast shipping. Would recommend.
Delphine H.
purchased on 01/06/2020
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4
/5
★★★★☆
Good quality product
Catherine G.
purchased on 30/04/2020
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2
/5
★★☆☆☆
Ordered masks and received them more than 3 weeks after ordering. No reply to my message of concern about the delay. Mask has a lace-type fastener and is not elastic... It is not ergonomic at nose level. Disappointed with my purchase.
Mickaël J.
purchased on 31/05/2020
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2
/5
★★☆☆☆
Hello, we got together to place a large order for the first masks made by Ergotech. We're very disappointed because they're too small and the elastics easily slip out of the ears. We won't be able to use them. Good quality material. Easy to wash and quick drying. In the order we had 3 of the new model which is perfect outside summer.
Patricia D.
purchased on 22/04/2020
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Answer from Ergotech
Hello,
I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces. It's the one you received in triplicate.
Please don't hesitate to contact us again to change your masks.
I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces. It's the one you received in triplicate.
Please don't hesitate to contact us again to change your masks.
2
/5
★★☆☆☆
Lack of communication, no precise deadline announced and finally a 15-day late delivery on a hard-fought piece of information !!!!! Large" masks are too tight, making them uncomfortable.... Too bad......
Eric M.
purchased on 28/04/2020
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5
/5
★★★★★
Great masks and very easy to care for. I recommend them.
Christelle F.
purchased on 21/04/2020
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5
/5
★★★★★
The masks ordered are comfortable and seem to me of good quality, the delivery is a little long but if you have a question or a remark the follow-up Vias the site is very reagent.
Christelle L.
purchased on 23/04/2020
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5
/5
★★★★★
Product as ordered and delivery on time: thank you!
Véronique D.
purchased on 23/04/2020
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5
/5
★★★★★
Excellent product, just as we expected, the Ergotech mask is light, ergonomic and lets you breathe easily.
Anne E.
purchased on 29/04/2020
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5
/5
★★★★★
Following an order for a mask: Protective mask:Very, very well designed, quality product. To be recommended, but rather long lead times
Guillouzouic G.
purchased on 29/04/2020
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5
/5
★★★★★
Very comfortabble, it changes my life
Agathe M.
purchased on 03/06/2020
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5
/5
★★★★★
Very good.
Daniel P.
purchased on 05/05/2020
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2
/5
★★☆☆☆
No news of my order on the expected delivery date (5 weeks) and no response when I asked questions. When I finally got a reply, it was to tell me to cancel my order if I wasn't happy. The product purchased (fabric mask) is very average. The quality varies from mask to mask.
Olivier L.
purchased on 02/05/2020
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Answer from Ergotech
Hello,
We have been overwhelmed by requests for masks and it is true that we have had difficulty meeting our deadlines.
We apologize for this.
Like our other customers, we offered you a refund if you wished. This was not an obligation, we simply wanted to give everyone the choice. We apologize if this was inappropriate.
Finally, concerning the difference in quality between masks, we confess we don't understand...
The quality of our masks, certified by the DGA and IFTH, is beyond doubt... Please do not hesitate to contact us again to exchange masks if necessary!
Sincerely
We have been overwhelmed by requests for masks and it is true that we have had difficulty meeting our deadlines.
We apologize for this.
Like our other customers, we offered you a refund if you wished. This was not an obligation, we simply wanted to give everyone the choice. We apologize if this was inappropriate.
Finally, concerning the difference in quality between masks, we confess we don't understand...
The quality of our masks, certified by the DGA and IFTH, is beyond doubt... Please do not hesitate to contact us again to exchange masks if necessary!
Sincerely
2
/5
★★☆☆☆
Too long a wait for delivery
Marcel M.
purchased on 29/04/2020
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Answer from Ergotech
Hello,
We were indeed overwhelmed by the demand for masks, and it was difficult to meet the deadlines.
We are now better prepared and have normal lead times.
Thank you for your confidence
We were indeed overwhelmed by the demand for masks, and it was difficult to meet the deadlines.
We are now better prepared and have normal lead times.
Thank you for your confidence
5
/5
★★★★★
Product corresponds to order (washable masks) Delivery time a little long, but understandable at this time.
Eric P.
purchased on 01/05/2020
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2
/5
★★☆☆☆
Very disappointed. One third of the masks cannot be worn (size too small) despite good quality fabric.
Delphine S.
purchased on 22/04/2020
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Answer from Ergotech
Hello,
I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces.
Please don't hesitate to contact us again to change your masks.
I can confirm that our first mask models didn't fit everyone.
We now only have one model, created by us, which adapts perfectly to different faces.
Please don't hesitate to contact us again to change your masks.
1
/5
★☆☆☆☆
Delivery time too long
Frederic B.
purchased on 27/04/2020
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Answer from Ergotech
Hello,
We were indeed overwhelmed by the demand for masks, and it was difficult to meet the deadlines.
We are now better prepared and have normal lead times.
Thank you for your confidence
We were indeed overwhelmed by the demand for masks, and it was difficult to meet the deadlines.
We are now better prepared and have normal lead times.
Thank you for your confidence
5
/5
★★★★★
A company that was able to react to the shortage of masks and didn't wait for all these official validations to manufacture them. I'm not exactly familiar with their usual activities, but if they react so quickly to problems, it's because they're responsive and competent, and that's something to be encouraged. Joël HERVE 5 stars
Joël H.
purchased on 23/04/2020
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4
/5
★★★★☆
Slight delay in delivery but no inconvenience
Franck B.
purchased on 23/04/2020
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3
/5
★★★☆☆
Good product but delivery takes too long
Sandrine B.
purchased on 23/04/2020
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5
/5
★★★★★
Serious company offering quality products. Delivery follow-up by telephone call. Very much appreciated by waiting customers.
Jeannine P.
purchased on 23/04/2020
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5
/5
★★★★★
Very good product
Stephane L.
purchased on 22/04/2020
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