9.4/10
★★★★★
based on 267 published reviews

Latest customer reviews

5/5
★★★★★
Package received promptly, products perfect!
Aurelia D.
Aurelia D.
purchased on 06/10/2024 
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Answer from Ethnilink
Thank you for your positive comment on our website Ethnilink! We are delighted that you appreciated the speed of delivery as well as the quality of our products. We wish you an excellent day 😊
1/5
★☆☆☆☆
Hello, I bought some hair strands on the website and realized that the color didn't match the picture on the site. The lady explained that it was because I had made a mistake in the selection process. She explains how I should have done it, and then I realize that the way we select on the site is not really intuitive for us consumers. I thanked her kindly and explained that unfortunately it was a mistake on their part and that I'd like a refund. The lady kindly accepts, but unfortunately I'll have to pay the return postage. Honestly, I'm not by 5€ but commercially it's really not ok. I'm a shopkeeper myself, and when a customer makes this kind of return, we give them a full refund without trying to fight it out, and we do what's necessary on the site. I'd still like to point out that the same lady contacted me before sending my delivery to let me know that the size I'd chosen was no longer available, and I thought that was a good business move on her part. It would have been nice to extend this customer experience, but I don't agree that I should have to pay for shipping when it's their site that's not ok. And please don't give me the "sorry I couldn't satisfy you blah blah blah" line, because if you could have but didn't want to, that's different. So no, I obviously wouldn't recommend this store.
Jennifer P.
Jennifer P.
purchased on 19/09/2024 
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Answer from Ethnilink
Hello Jennifer, we're very sorry for the bad experience you've had on our Ethnilink website. We have taken your comments into account and will do our utmost to improve our product selection system in order to avoid this type of problem in the future. We understand your frustration with return shipping costs and will investigate the possibility of covering them in similar cases. We hope you'll give us a second chance and we look forward to helping you with your next order. Thank you for your trust and constructive feedback. Have a nice day. The Ethnilink team.
5/5
★★★★★
Exceptional product. Fast delivery
Sylvie C.
Sylvie C.
purchased on 18/09/2024 
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Answer from Ethnilink
Hello Sylvie, thank you very much for your positive review of our Ethnilink website. We're delighted you liked our product and our fast delivery service. We hope to see you soon on our site!
5/5
★★★★★
Great!
Catherine D.
Catherine D.
purchased on 06/09/2024 
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Answer from Ethnilink
Thank you very much for your positive review of our Ethnilink website, Catherine! See you soon on Ethnilink.fr 😊
1/5
★☆☆☆☆
It's been almost 2 weeks since I ordered and I still haven't received my order, supposed to arrive in 3 days according to their shipping policy ☺️. It also says on their website: "Orders placed will be dispatched on the next working day." I ordered on Monday, the order only being sent on Friday following an Instagram comment from me, otherwise I think I might have waited a long time or not received it at all. This is my worst experience with an online store quite honestly.
Laureen C.
Laureen C.
purchased on 02/09/2024 
Translated review
Answer from Ethnilink
Hello, ma'am,

You ordered your products on September 2 and your order was dispatched on September 5 due to a computer problem, as we informed you. We apologize for the inconvenience caused, but we tried to act as quickly as possible. However, we depend on Mondial Relay and have no control over delivery times.
Please do not hesitate to contact us should you require any further information.
1/5
★☆☆☆☆
The color didn't color my hair at all, it bleached it. I had to buy another color the next day to make up for it.
Julie A.
Julie A.
purchased on 02/09/2024 
Translated review
Answer from Ethnilink
Hello, Madam,
Color 374 won't bleach your hair, because it's copper brown, not blonde. However, the color can be altered depending on the color you had on your hair before having it done. Some colors are not compatible with others.
Please do not hesitate to contact us should you require any further information.
5/5
★★★★★
Excellent!!!
Anderson B.
Anderson B.
purchased on 30/08/2024 
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Answer from Ethnilink
Thank you very much Anderson for your positive review of Ethnilink! We wish you an excellent day 😊
5/5
★★★★★
Order received promptly and as described. Thank you
Mariam L.
Mariam L.
purchased on 24/08/2024 
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Answer from Ethnilink
Hello Mariam, thank you very much for your positive feedback! We are delighted that you enjoyed your order on our website Ethnilink.fr See you soon!
The Ethnilink team
5/5
★★★★★
Perfect
Dhouraya B.
Dhouraya B.
purchased on 21/08/2024 
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Answer from Ethnilink
Thank you very much for your positive review, B. Dhouraya! We are delighted that you are satisfied with our Ethnilink website. Have a good back-to-school and see you soon for your next order😊
5/5
★★★★★
Thank you very much for the advice, and especially for guiding me when my account at Burger.you are very professional, Bravo, very satisfied with our telephone exchanges. I wish you every success. You deserve it, people like you are rare.
Carline C.
Carline C.
purchased on 16/07/2024 
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Answer from Ethnilink
Thank you for your positive feedback! We are delighted to have been able to help you manage your account on our Ethnilink website. Your satisfaction is our greatest reward. Thank you again for your trust 😊
3/5
★★★☆☆
I placed an order.i paid!then they call me to inform me that 3 products are missing from my parcel.and that the rest of my order will be delivered to me almost 1 week later!so for me they could have put directly on the site that the products are out of stock.that's the problem!
Johanita T.
Johanita T.
purchased on 15/06/2024 
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5/5
★★★★★
Order received compliant except for one item they didn't have, but I was called almost immediately to get something else, and good advice given.
Yena D.
Yena D.
purchased on 12/06/2024 
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Answer from Ethnilink
Thank you for your positive feedback, Yena. Glad to hear you were satisfied with our customer service and advice. Looking forward to seeing you again on our Ethnilink website 😊
5/5
★★★★★
Fast delivery and the products are exactly what I expected! Thank you so much!
Aurelia D.
Aurelia D.
purchased on 06/06/2024 
Translated review
Answer from Ethnilink
Thank you for your positive feedback, Aurelia! We are delighted that you were satisfied with our service and we hope to see you soon on our Ethnilink website. Have a nice day!
4/5
★★★★☆
Reliable site! The only problem is the lack of stock and the lack of new products.
Aurelie T.
Aurelie T.
purchased on 15/05/2024 
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Answer from Ethnilink
Thank you for your positive feedback on our Ethnilink website. We've taken note of your comment about stock and new products, and we're doing everything we can to improve this as quickly as possible. We hope to see you soon on our platform!
5/5
★★★★★
Compliant
William J.
William J.
purchased on 13/05/2024 
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Answer from Ethnilink
Thank you for your positive feedback on our Ethnilink website, William. We are delighted to count you among our satisfied users.
5/5
★★★★★
Although I haven't used the serum yet, I appreciate the quick arrival at my home.
Mylene G.
Mylene G.
purchased on 30/04/2024 
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Answer from Ethnilink
I'm delighted to hear that you enjoyed the speedy delivery of your order on Ethnilink. Indeed, we attach great importance to offering a quality service to our customers. Thank you for taking the time to share your opinion on our site.
5/5
★★★★★
Well received and fast
Hawa F.
Hawa F.
purchased on 07/04/2024 
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Answer from Ethnilink
Thank you for your positive feedback! We are delighted to have been able to satisfy you quickly and hope to see you soon on our site 😊
5/5
★★★★★
Very satisfied
Matiguida D.
Matiguida D.
purchased on 05/04/2024 
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Answer from Ethnilink
Thank you very much for your positive feedback on our Ethnilink website. We are delighted to know that you are fully satisfied with our services. See you soon 😊
5/5
★★★★★
Item Conforms to the description Fast and careful delivery I am delighted
Laura F.
Laura F.
purchased on 04/04/2024 
Translated review
Answer from Ethnilink
We are delighted that you are satisfied with your purchase on Ethnilink. Thank you for your trust and your 5/5 rating. See you soon on our website!
5/5
★★★★★
Just delivery
Christelle R.
Christelle R.
purchased on 04/04/2024 
Translated review
Answer from Ethnilink
Thank you for your positive feedback, Christelle! We're delighted to hear that you've appreciated the speed of delivery on our Ethnilink site. We hope to see you soon on our site to discover our new products.
5/5
★★★★★
Order conformed to my expectations.
Nathalie G.
Nathalie G.
purchased on 02/04/2024 
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Answer from Ethnilink
Thank you Nathalie for your positive review of Ethnilink! We are delighted that you are satisfied with your order. We wish you a pleasant day. See you soon 😊
5/5
★★★★★
Quality products and invaluable advice! Thank you
Catherine M.
Catherine M.
purchased on 30/03/2024 
Translated review
Answer from Ethnilink
Thank you for your positive feedback on Ethnilink, Catherine. We are delighted that you enjoyed our products and that our advice was helpful. It encourages us to continue providing ever more quality and service to our customers. See you soon 😊
5/5
★★★★★
Very fast delivery, excellent products, especially the Kalia coconut oil balm, thank you.
Aurelia D.
Aurelia D.
purchased on 30/03/2024 
Translated review
Answer from Ethnilink
Thank you for your positive review, Aurelia. We are delighted that you enjoyed our fast delivery service and our products. Thank you again for your support and we hope to see you soon on our Ethnilink website 😊
1/5
★☆☆☆☆
I'm sorry, but I still haven't received it!
Carole G.
Carole G.
purchased on 16/03/2024 
Translated review
Answer from Ethnilink
Hello, ma'am,

We are very sorry to hear that Colissimo has lost your parcel. We have refunded your order and apologize for the inconvenience.
5/5
★★★★★
Fast and top service!
Annick A.
Annick A.
purchased on 15/03/2024 
Translated review
Answer from Ethnilink
Thank you Annick for your positive comment. We are delighted that our service suits you and hope to continue to satisfy you. Thank you for your trust and loyalty, we really appreciate it! We look forward to seeing you soon on Ethnilink 😊
5/5
★★★★★
Fast service. I am very satisfied. Thank you
Marie D.
Marie D.
purchased on 10/03/2024 
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Answer from Ethnilink
Thank you so much Marie for your positive review of our Ethnilink website, it encourages us to always do our best. See you soon 😊
5/5
★★★★★
Very quick order
Elodie B.
Elodie B.
purchased on 08/03/2024 
Translated review
Answer from Ethnilink
Thank you very much for your positive review of our Ethnilink website. We are delighted to have been able to respond quickly to your order and hope to see you soon on our site 😊
3/5
★★★☆☆
The dye doesn't hold well and doesn't cover white hair. I'm a bit disappointed.
Aurelie B.
Aurelie B.
purchased on 07/03/2024 
Translated review
Answer from Ethnilink
Hello, ma'am,

Please don't hesitate to come back to us so that we can check with you what didn't work, on [email protected]. These colors are also used by professional hairdressers to cover our customers' white hair.

Best regards
4/5
★★★★☆
Very serious site. Perfect! Merci bcq.
Mylene L.
Mylene L.
purchased on 04/03/2024 
Translated review
Answer from Ethnilink
We're pleased that you've found our site to be reliable and satisfying. We strive to provide a quality service to all our users. Thank you for your opinion and your trust in Ethnilink 😊
5/5
★★★★★
Very satisfied
Brigada Z.
Brigada Z.
purchased on 02/03/2024 
Translated review
Answer from Ethnilink
Thank you very much for your positive feedback on our site! We are delighted that you are satisfied with our services. See you soon on Ethnilink 😊