9.8/10
★★★★★
based on 617 reviews published

Latest customer reviews

3 /5
★★★☆☆
After two entirely satisfactory purchases, I'm disappointed this time: my little folding umbrella only lasted six months before two of its ribs broke. I was told on the phone that this model is sensitive to strong winds... Admittedly, the repair was free and carried out quickly, but I spent a total of 27 euros on postage. The price of an umbrella made in Asia. I may choose H2O again, but...
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François H.
purchased on 14/05/2024
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5 /5
★★★★★
9/10
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Colette L.
purchased on 08/05/2024
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5 /5
★★★★★
I have been in regular contact to ensure that my request is met.
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Marc D.
purchased on 07/05/2024
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5 /5
★★★★★
Very serious and impeccable service
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Bernard J.
purchased on 21/03/2024
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5 /5
★★★★★
Excellent quality umbrella received quickly. Marianne was excellent in informing me before I ordered.
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Pierre R.
purchased on 28/04/2024
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5 /5
★★★★★
What I wanted on the scheduled date. ALL CLEAR.
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Pascal F.
purchased on 28/04/2024
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4 /5
★★★★☆
I had sent 2 cane umbrellas for broken ribs and a folding umbrella for broken ribs. However, in the case of the folding umbrella, the handle strap was broken and was not repaired... I was very surprised.
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Monique C.
purchased on 26/04/2024
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5 /5
★★★★★
Fast delivery. Nice umbrella. I am very satisfied with my order.
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Jean-pierre B.
purchased on 28/04/2024
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5 /5
★★★★★
Nice repair
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Sylvie G.
purchased on 15/04/2024
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5 /5
★★★★★
Very good quality umbrella. Free repair. Delivery well done. Everything perfect. Thank you
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Christophe H.
purchased on 24/04/2024
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5 /5
★★★★★
Best umbrella manufacturer and best after-sales service in the world.
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Anne B.
purchased on 15/04/2024
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5 /5
★★★★★
Excellent after-sales service. A serious company on a human scale, with very good follow-up.
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Marie D.
purchased on 03/04/2024
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5 /5
★★★★★
Perfect care.
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Colette S.
purchased on 04/04/2024
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5 /5
★★★★★
As always at H2O, efficiency, quality of repair (our umbrella is as good as new!) and speed of return are your watchwords: thank you again, well done and see you soon. Patrice
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Patrice A.
purchased on 18/04/2024
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5 /5
★★★★★
Two covers as ordered and promptly delivered
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Denis B.
purchased on 23/04/2024
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5 /5
★★★★★
I'm very happy with my umbrella, the embroidery is perfect. I'm waiting for it to rain so I can hug it ....
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Monique C.
purchased on 25/04/2024
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5 /5
★★★★★
I'm very happy with the repair done on my umbrella, and it's free. It's back in shape for a long time to come, thanks H2O!
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Janine H.
purchased on 03/04/2024
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5 /5
★★★★★
Perfect great umbrella packaging
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Annick B.
purchased on 20/04/2024
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5 /5
★★★★★
I've already bought umbrellas from H2O several years ago! This time, I ordered from the site: the quality is always there and the shipping is perfect. Thank you very much and long live H2O 😀. JO
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Jocelyne L.
purchased on 21/04/2024
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5 /5
★★★★★
Very good products: the umbrellas are beautiful and sturdy. Fast delivery.
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Brigitte U.
purchased on 22/04/2024
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5 /5
★★★★★
The best of the best! Fast, careful delivery. Exceptional product, perfect quantity of finish and materials. It's the first time I've had such a feeling of quality and sturdiness when holding an umbrella. Congratulations!
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Andrey K.
purchased on 20/04/2024
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5 /5
★★★★★
Excellent product. Meticulous workmanship. Having passed through the store last year, I was able to see the manufacturing process. Plus, making umbrellas in Crépon is a great nod to the past.
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Joel G.
purchased on 16/04/2024
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5 /5
★★★★★
RAS, compliant product, very careful shipping.
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Guillaume H.
purchased on 06/04/2024
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5 /5
★★★★★
Excellent umbrella
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Pierre C.
purchased on 27/03/2024
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5 /5
★★★★★
Excellent quality product as presented
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Marie-christine M.
purchased on 09/04/2024
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5 /5
★★★★★
Always faithful to your manufacturing method, which we discovered during a visit to your beautiful region. Beautiful umbrellas!
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Véronique M.
purchased on 03/04/2024
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5 /5
★★★★★
I discovered this site by chance on the Net 2 years ago. The umbrellas are superb, and I ordered two of them. I sent the umbrella for repair, which was done very quickly. I'm very satisfied. I can only recommend this company.
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Claire A.
purchased on 28/03/2024
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5 /5
★★★★★
Very serious
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Oger C.
purchased on 19/03/2024
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5 /5
★★★★★
I already knew about them, having visited the workshops in Normandy.
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Philippe T.
purchased on 01/04/2024
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5 /5
★★★★★
Hello, I've owned my umbrella for several years now and I'm very happy with it. The after-sales service is attentive and responsive, and everything is perfect. Thank you for the repair.
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Marie-pierre L.
purchased on 15/03/2024
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