/10
★★★★★
based on 4773 reviews published
★★★★★
based on 4773 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Difficulty tracking order
Acheteur Vérifié
purchased on 04/12/2020
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2
/5
★★☆☆☆
Il pacco non mi è ancora stato consegnato.
Acheteur Vérifié
purchased on 20/11/2020
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Answer from Intercash.Pro
Bonjour, Merci pour votre commande du vendredi 20 novembre. Elle est partie de notre dépôt le lundi 23 novembre. Je vois que la livraison en Italie à eu lieu le 30 novembre. Je suis assez content qu'une livraison à l'international ne prenne que 7 jours. Protégez vous bien. *** Good morning, Thank you for your order on Friday, November 20. It left our warehouse on Monday, November 23. I see that the delivery to Italy was on November 30. I am quite happy that an international delivery takes only 7 days. Protect yourself well
2
/5
★★☆☆☆
Poor packaging, solvent pot almost punctured
Acheteur Vérifié
purchased on 08/10/2020
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3
/5
★★★☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them.
Acheteur Vérifié
purchased on 14/09/2020
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3
/5
★★★☆☆
Long delivery times (11 days)
Acheteur Vérifié
purchased on 06/08/2020
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2
/5
★★☆☆☆
The site doesn't inform consumers of stock shortages, and there's no e-mail to warn customers of any delays. Not serious.
Acheteur Vérifié
purchased on 04/08/2020
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2
/5
★★☆☆☆
Broken cardboard box, product leaking into the box, very poor packaging because the can was sailing in the box and ended up opening.
Acheteur Vérifié
purchased on 07/08/2020
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3
/5
★★★☆☆
Order received but with delay always apologies
Acheteur Vérifié
purchased on 02/08/2020
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2
/5
★★☆☆☆
Quite mediocre anyway, I sent 2 emails and message through social networks, I received no response. Supposedly sent within 48 hours, 5 days later the order was still being prepared.
Acheteur Vérifié
purchased on 02/08/2020
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3
/5
★★★☆☆
Incomplete order
Acheteur Vérifié
purchased on 05/08/2020
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3
/5
★★★☆☆
About the packaging: the soloplast resin boxes were dented when they arrived.
Acheteur Vérifié
purchased on 31/07/2020
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2
/5
★★☆☆☆
I received my parcel, but the green foam is deeply marked by the polish bottles. Is it usable? (I have the photo when I opened the parcel).
Acheteur Vérifié
purchased on 13/07/2020
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Answer from Intercash.Pro
Hello, no problem. Either let it return to its normal shape, or wet it like a sponge.
2
/5
★★☆☆☆
Customer service sucks. Thank goodness Pay Pall is there to save the order. I don't think I will order from them. No communication. No respect for the customer.
Acheteur Vérifié
purchased on 30/05/2020
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3
/5
★★★☆☆
Excellent navigation, late delivery...
Acheteur Vérifié
purchased on 28/06/2020
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2
/5
★★☆☆☆
Delayed shipment, and a new machine with a piece of plastic wandering around inside, forcing me to dismantle the machine to remove it. Now everything's working properly. But that's not all, it's not very serious.
Acheteur Vérifié
purchased on 29/06/2020
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2
/5
★★☆☆☆
I ordered a polishing kit. A blue pad (the most important one) was missing. I called them. They said they'd send it to me. No answer. I called again. After 1 month, still nothing. It's from Corsica, but still...
Acheteur Vérifié
purchased on 12/06/2020
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2
/5
★★☆☆☆
Order delivered incomplete. 1 item missing. No reply to the message left on the site to indicate this shortage. Not serious!
Acheteur Vérifié
purchased on 19/06/2020
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Answer from Intercash.Pro
Good evening. Sorry I missed your message. Don't worry, we'll be leaving tomorrow. Good evening.
3
/5
★★★☆☆
A product is missing when it was noted on the delivery note
Acheteur Vérifié
purchased on 19/06/2020
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2
/5
★★☆☆☆
Deadline not met (2 weeks for delivery) and promise of commercial gesture in compensation not kept
Acheteur Vérifié
purchased on 08/06/2020
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2
/5
★★☆☆☆
I haven't received my detailing lamp kit, and I still don't know whether it's being sent tomorrow or not. I'll have to call myself to find out what's going on!
Acheteur Vérifié
purchased on 02/06/2020
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3
/5
★★★☆☆
No response to messages, you have to call on the phone. I waited a month due to a problem with one of their suppliers. I have just received the parcel, the person in charge added a few gifts to compensate for the delay and the change in price of the main product in my order. Unfortunately the delivery was incomplete, two products were missing, I phoned to report this, I have no response for the moment...
Acheteur Vérifié
purchased on 30/04/2020
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3
/5
★★★☆☆
A week after ordering, my order still hadn't been shipped... After 2 overtaxed phone calls, I was told I'd forgotten. Avoid contacting them by e-mail, they never reply....
Acheteur Vérifié
purchased on 22/05/2020
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Answer from Intercash.Pro
Hello hello There are no premium rate calls with us. Maybe you're confusing us with another shop 🙂
3
/5
★★★☆☆
Unpleasant surprise on arrival: as the box was too small, the 2 aeorosols exceeded its original width, resulting in the 2 lids being smashed. I could still use them, but I'd have to be careful when transporting them in the car or in a suitcase! As for the rest, good price and good delivery time. Watch out for the packaging!
Acheteur Vérifié
purchased on 02/06/2020
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3
/5
★★★☆☆
Very very very long delivery... and no information from them... In short, I will not repeat the experience.
Acheteur Vérifié
purchased on 14/05/2020
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Answer from Intercash.Pro
Your order of May 14th left our premises on May 15th.
The post office not having restored Covid in this period did not manage to make a delivery as fast as we would have liked. Sorry.
The post office not having restored Covid in this period did not manage to make a delivery as fast as we would have liked. Sorry.
2
/5
★★☆☆☆
Delivery ok (in 4 or 5 days) but far too expensive: 6 euros postage for 2 discs that fit in an envelope...
Acheteur Vérifié
purchased on 29/05/2020
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Answer from Intercash.Pro
Hello, we only offer Colissimo and Chronopost delivery on our website. You can find our products on our Ebay store, some of which are delivered by recorded delivery. Best regards.
3
/5
★★★☆☆
Delivery time =15 days Colissimo not at its best Did not test products as they arrived late
Acheteur Vérifié
purchased on 13/05/2020
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3
/5
★★★☆☆
Comunicazione inesistente. Hanno mandato l'avviso di spedizione della merce ma non hanno indicato il numero di tracking. Ho chiesto lo stesso ma non ho ottenuto nessuna risposta. L'apposita funzione del loro sito (tracciamento dell'ordine come ospite) non funziona su ben due browser da pc e nemmeno da smartphone. Ordine effettuato 11 maggio consegnato in data 28 maggio, considerato che è partito da Como il 13 e che la spedizione è costata ben 10 euro mi esprimo negativamente anche su questo aspetto. In sostanza, dopo il pagamento, il silenzio totale per due settimane. Da migliorare
Acheteur Vérifié
purchased on 11/05/2020
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3
/5
★★★☆☆
1 month to receive my order (3/05/20 and received on 3/06/20). I put this down to covid-19 and the post office didn't help either (more than 15 days). The site is well done and the prices are very correct.the parcel arrived in the wrong place but everything was there.if I have to order again, I might do it but much later when everything is back to normal.
Acheteur Vérifié
purchased on 03/05/2020
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2
/5
★★☆☆☆
It took the first request for an opinion and the reply to make the order effective...
Acheteur Vérifié
purchased on 08/05/2020
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Answer from Intercash.Pro
Hello. your order of may 8th left on .... May 8. Helas, the post office, still not restored from Covid will take 17 days to make your delivery 🙁
3
/5
★★★☆☆
Delivery time a little long, parcel received June 3, 2020
Acheteur Vérifié
purchased on 25/05/2020
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