8.7/10
★★★★☆
based on 1734 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
If I could put 0 stars I would! first purchase and LAST !!!!! pair of UGG ordered in 40, I'm 39, but it says we strongly recommend you take a size up, I hesitated but I followed I took 40, then the delivery supposedly 15 days max, well no more than a month before receiving a pair and guess what too big! so I want to exchange for a size 39, well not only do the returns have to be at MY EXPENSE, but I have to pay an extra 92 bucks for my original size 39 that I would have taken if I hadn't been encouraged to take a bigger size !!!!!!!!! the pair was never worn but in the euphoria of the moment I ripped off the limited resell label that was attached to the pair so I'm not even sending them back because I know they're going to give me their usual blah blah blah that doesn't respect the return conditions (label) customer service? WITHOUT SOUL, without professional conscience, robots who think only to make bif it's shameful I hate I find myself with a pair too large and without my UGG !!!!!!! A FUIR !!!!!!!!!!!!!
Lindsay V.
Lindsay V.
purchased on 01/02/2024 
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1/5
★☆☆☆☆
I had to wait a month to find out that the pair I ordered was no longer in stock and that was not at all professional since it was for a birthday. It ruined everything and the refund was made and I received my money after 14 days.
ChtourouReviewer icon
Chtourou
purchased on 30/01/2024 
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1/5
★☆☆☆☆
Prices franklyÉ. Can't wait for the spring. I'm sick and tired of paying a fortune for a sneaker that doesn't cost more than 30 Û. ______
Monsieur R.
Monsieur R.
purchased on 30/01/2024 
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1/5
★☆☆☆☆
Thief website
Daniel L.
Daniel L.
purchased on 30/01/2024 
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1/5
★☆☆☆☆
I placed and paid for the order on November 29, 2023, received the goods on December 22, 2023 / almost a month later / the shoes did not fit, I had to return them. The company received the return of the shoes on 01/02/2024. today 01/30/2024 I still have not received my refund. Very slow, inconvenient, bad feedback.
Yuliya U.
Yuliya U.
purchased on 30/01/2024 
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1/5
★☆☆☆☆
A disaster Pair ordered on 26/11 end of December still no news and had to wait 15 days to be refunded.
Erine L.
Erine L.
purchased on 29/01/2024 
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1/5
★☆☆☆☆
More than disappointed with this site ÉBaskets expected to arrive 13 days maximum after ordering. I didn't receive them for Christmas 21 days later, only to receive a message in January saying that I wouldn't be receiving them, so I was refunded... But when I go to the site, you can still order them with a maximum delay of 13 days...!
Sandrine N.
Sandrine N.
purchased on 29/01/2024 
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1/5
★☆☆☆☆
I'm still waiting for my order
Lindsay V.
Lindsay V.
purchased on 26/01/2024 
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1/5
★☆☆☆☆
Wait too long
Ngatta O.
Ngatta O.
purchased on 26/01/2024 
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1/5
★☆☆☆☆
Wrde da nie wieder bestellen. Warte jetzt seid Wochen auf meine Geld und die retour muss selber bezahlt werden, wo man mit 20Û rechnen muss. Schlechter Kundenservice!!!
M.bReviewer icon
M.b
purchased on 24/01/2024 
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1/5
★☆☆☆☆
A pair ordered 2 months before my wife's birthday, 320Û anyway, paid cash. Displayed as available on the site, I received an e-mail a week before to tell me that you had it but that it hadn't been validated for authenticity... I'm sorry, but this is really unprofessional and smacks of a last-minute lie. I've been asking for news on a regular basis with no response or with evasive answers. Sorry again, but I absolutely do not recommend you.
Barbary B.
Barbary B.
purchased on 23/01/2024 
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1/5
★☆☆☆☆
An absolute disgrace, the size was wrong when I tried them on at home (the sneakers had not been worn outdoors) and I had re-gilded a small label on the tongue so that I could try the product on. They never wanted to exchange them because the label had been removed, even though the sneakers were in exactly the same condition as when they were delivered. Huge waste of time, completely closed and unsympathetic staffÉ. I won't be ordering from them again
Alexandre E.
Alexandre E.
purchased on 23/01/2024 
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1/5
★☆☆☆☆
Hier bestel ik nooit meer
Nicky F.
Nicky F.
purchased on 23/01/2024 
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1/5
★☆☆☆☆
More than a month for delivery. It's not going well at all
Tom G.
Tom G.
purchased on 23/01/2024 
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1/5
★☆☆☆☆
Pair delivered 3 weeks after date shown, delivered with certification token already opened, so impossible to return. Of course, no response from customer service. To be avoided.
StifflerReviewer icon
Stiffler
purchased on 23/01/2024 
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1/5
★☆☆☆☆
Shoe order. A few days later, I sent an e-mail announcing that I was looking for a pair. 1 month passes without any news. Request for refund, because of course the payment is made when they don't even have the pair in stock. Disgraceful to have this type of procedure.
GuillaumeReviewer icon
Guillaume
purchased on 23/01/2024 
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1/5
★☆☆☆☆
Sneakers besteld, zeker 2 mnd gewacht. Zelf gebeld toen mijn geld terug gekregen. Nu weer maand of 2 verder krijg ik dit berichtje, of ik tevreden ben. 1 ding kan ik zeggen. Ik kan mijn geld overal kwijt, maar zullen jullie niets meer van merken
Pierre  .
Pierre .
purchased on 23/01/2024 
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1/5
★☆☆☆☆
Delayed order sales in the meantime. No commercial gesture. Reply to limited ressell: you didn't keep me informed, it's me who's been fishing for information, and the tracking system has never displayed any problems or delays (authentication problem according to you). In the meantime, the sales arrived and the pair I bought had been reduced and my order not shipped. You never wanted to refund me the difference which would have been more than correct. Notice to potential future buyers. Pass your way on this resell site and prefer others that are cheaper and much faster.
LoicReviewer icon
Loic
purchased on 22/01/2024 
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1/5
★☆☆☆☆
Delivery time too long
Benoit M.
Benoit M.
purchased on 12/01/2024 
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1/5
★☆☆☆☆
Order placed on December 14th, here we are on January 8th and still waiting for delivery! :((
Bruno L.
Bruno L.
purchased on 09/01/2024 
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1/5
★☆☆☆☆
Nicht angekommen und wre auch viel zu spt nach weihnachten angekommen
Annika B.
Annika B.
purchased on 06/01/2024 
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1/5
★☆☆☆☆
Extremely long lead time. Competitors in the same business take 2 weeks less, even if the shoes come from Singapore.
Frederic E.
Frederic E.
purchased on 05/01/2024 
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1/5
★☆☆☆☆
Delivery time not respected despite an order placed more than 3 weeks before the festive season. All in all, a gift that wasn't delivered in time for Christmas ... Given the price of the order, I was very disappointed by Limited Resell's response, which read: "Due to particularly high demand over the Christmas period, we cannot guarantee delivery of your order before Christmas"..... I'm not happy with the response. I wouldn't recommend Limited Resell and would continue to order from Stock X, who are much more responsive!
Celine L.
Celine L.
purchased on 05/01/2024 
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1/5
★☆☆☆☆
I returned a shoe, but they claimed not to receive it!!! Now i have sent them a form to fill it in and they keep ignoring me!!!! I want my money back: ORDER IGDSRZPNT
Kim E.
Kim E.
purchased on 04/01/2024 
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1/5
★☆☆☆☆
I waited 2 months for a pair of shoes, very bad customer service not responsive
CamilleReviewer icon
Camille
purchased on 29/12/2023 
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1/5
★☆☆☆☆
Strasznie d_ugi czas oczekiwania. Prawie miesi_c.
Agata N.
Agata N.
purchased on 29/12/2023 
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1/5
★☆☆☆☆
Hello Why was my review deleted I only told the truth. Pair of shoes ordered at 202.90Û accepted by limited ressel and 5 days later order cancelled because so-called technical error. Price increased to 570Û Misleading advertising
Sandra H.
Sandra H.
purchased on 19/12/2023 
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1/5
★☆☆☆☆
I ordered KOBE 6 GRINCH on 11/12/2023. On 12/12/2023 my order was processed. In the meantime they have increased the prices as the KOBE 6 were out of stock on all the other sites. Today I receive an email saying that LIMITED RESSEL is cancelling my order because there was an error. Price increase from 202.90 Û to 570.00 Û. This site is not reliable at all, they use false advertising to attract customers.
HsReviewer icon
Hs
purchased on 18/12/2023 
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1/5
★☆☆☆☆
Order arrived very late I had to almost harass customer service for it to move again I find it a shame to pay 400 € a pair of sneakers and not receive it within the time indicated.
Dallel C.
Dallel C.
purchased on 06/11/2023 
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1/5
★☆☆☆☆
I've been waiting for my order for 2 weeks, it's been delayed and I still haven't heard anything. When I call customer service (open from 9am to 12pm only), the person tells me to be patient because the pair is in great demand, and can do nothing for me. Yet it's their job and the very principle of the site to offer sought-after items. So this site sells pairs of shoes that aren't even in stock? This is dubious and unacceptable.
Tete F.
Tete F.
purchased on 05/12/2023 
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