/10
★★★★★
based on 324 reviews published
★★★★★
based on 324 reviews published
Latest customer reviews
5
/5
★★★★★
Good quality product, customer service gave us clear updates about status of our order, thoroughly packed.
Onno B.
purchased on 06/08/2023
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5
/5
★★★★★
Small order, but handled with care and speed
Daniel V.
purchased on 17/09/2023
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Answer from Lumix création
Thank you for your feedback and note.
5
/5
★★★★★
Perfect
Aziza L.
purchased on 12/09/2023
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Answer from Lumix création
Thank you very much.
5
/5
★★★★★
Super Very satisfied
Catherine P.
purchased on 04/09/2023
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Answer from Lumix création
Thank you Catherine, we're delighted you liked our site.
4
/5
★★★★☆
Order well received, very good materials. Satisfied
Laurent L.
purchased on 28/07/2023
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Answer from Lumix création
Many thanks for your feedback.
5
/5
★★★★★
As configured, good luminaire
Riollet Y.
purchased on 25/07/2023
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Answer from Lumix création
Thank you for your rating.
5
/5
★★★★★
Excellent store. Careful shipping. Would recommend. Thank you
Jean-christophe B.
purchased on 22/07/2023
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Answer from Lumix création
Thank you very much for your positive review.
5
/5
★★★★★
I am delighted, the contacts are excellent and my order is beautiful. I would recommend
Marie-christine H.
purchased on 29/06/2023
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Answer from Lumix création
Thank you very much for your review, Marie-Christine! We're delighted you enjoyed your experience with us!
5
/5
★★★★★
Perfect in every way, product, speed of delivery, packaging.
Claudia F.
purchased on 16/06/2023
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Answer from Lumix création
Thank you very much Claudia for your review! We are delighted that you were satisfied with our products, our speed of delivery and our packaging. Thank you for your support.
5
/5
★★★★★
The order was as described. Communication with the company is easy.
Celine Y.
purchased on 05/05/2023
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Answer from Lumix création
Thank you Celine for your positive review of our site! We are happy to see that our service lived up to your expectations.
5
/5
★★★★★
Very pleased with my order. Deadlines are quite acceptable. Nice work done. Very friendly staff. We feel the taste of work well done.
Sabine R.
purchased on 01/05/2023
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Answer from Lumix création
Thank you very much, Sabine, for your very positive comments. Your satisfaction is the greatest reward for us. We always strive to offer you the best, and we are delighted that this has come true. Thank you again for your trust!
5
/5
★★★★★
Very satisfied with my purchases
Sylvie D.
purchased on 03/05/2023
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Answer from Lumix création
Thank you very much Sylvie for your positive feedback and your confidence in us. We are delighted that you were satisfied with our products. We are at your disposal if you need anything else.
3
/5
★★★☆☆
In the website, I was not clearly informed that there was no chandelier. Indeed, at first I made a search with chandelier. I clicked on models that interested me (chandelier + colored cable) then in my cart, it was found that a set of cable which I could change the color + black cover ... In short, everything was fine but the chandelier had "disappeared" during my browsing, and unfortunately it was at the reception that I realized it. ==> The material is quality and I will keep it, adapting another chandelier, but it did not go well on the site during the purchase. If you can correct it ??? Sincerely, Pierre
Pierre A.
purchased on 13/04/2023
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Answer from Lumix création
Hello Pierre,
We are sorry that you were not completely satisfied with your experience with Lumix Creation. We always take feedback into account and strive to make our services better, more transparent and easier to use. We will carefully review your feedback and take the necessary steps to improve our site. Thank you for taking the time to give us your feedback.
Sincerely,
The Lumix Creation team
We are sorry that you were not completely satisfied with your experience with Lumix Creation. We always take feedback into account and strive to make our services better, more transparent and easier to use. We will carefully review your feedback and take the necessary steps to improve our site. Thank you for taking the time to give us your feedback.
Sincerely,
The Lumix Creation team
5
/5
★★★★★
Delivery at the top. Very good quality and super rendering! We validate at 200%.
Jérémy C.
purchased on 10/04/2023
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Answer from Lumix création
Thank you for this very positive and encouraging review, Jeremy. We are delighted that you were satisfied with our service and our products.
5
/5
★★★★★
Good product, well packaged. Conforms to the description and photos. Delivery time a little long.
Sylvain L.
purchased on 02/04/2023
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Answer from Lumix création
Thank you very much for your review, Sylvain! We're glad you liked the product and that you received your order on time. We will do our best to improve our delivery times in the future.
5
/5
★★★★★
Perfect
Bernadette S.
purchased on 03/04/2023
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Answer from Lumix création
Thank you very much for your feedback.
5
/5
★★★★★
Available and friendly...I asked for "made to measure", I got "made to measure" perfect
F C.
purchased on 21/03/2023
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Answer from Lumix création
Your satisfaction is our best reward.
Thank you very much for your opinion which helps future buyers and is very important to us.
Thank you very much for your opinion which helps future buyers and is very important to us.
5
/5
★★★★★
Easy ordering and delivery, thank you!
Jean-alain L.
purchased on 31/03/2023
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Answer from Lumix création
Thank you
5
/5
★★★★★
FFFFF
Morvan L.
purchased on 04/04/2023
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Answer from Lumix création
I guess you are satisfied 🙂 Thank you very much
5
/5
★★★★★
The manufacturer, and the lady I had on the phone helping, and advising. Asking for more details about the color afterwards. The packaging impeccable and beautifully presented. Luminaire made with care, wiring impeccable and facilitating the installation. I am very happy with my purchase. Thank you!
Thérèse W.
purchased on 23/03/2023
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Answer from Lumix création
Thank you very much Therese for leaving such a positive review! We are delighted that your order has given you complete satisfaction.
5
/5
★★★★★
Item conforms and fast shipping 100% recommendable site
Julie C.
purchased on 06/03/2023
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Answer from Lumix création
Thank you very much!
5
/5
★★★★★
Excellent personalized service, available and responsive.
Laurent C.
purchased on 28/02/2023
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Answer from Lumix création
Thank you very much for your opinion and rating.
5
/5
★★★★★
Very satisfied with my purchase!
Muriel F.
purchased on 26/02/2023
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Answer from Lumix création
Thank you for your feedback.
5
/5
★★★★★
Very good quality light, nice finish with all the parts for the assembly
David R.
purchased on 05/02/2023
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Answer from Lumix création
Thank you very much for your feedback.
5
/5
★★★★★
Very nice! Super customer service at the top!
Michel B.
purchased on 11/01/2023
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Answer from Lumix création
Thank you very much, it's a pleasure.
5
/5
★★★★★
Product as described, we asked for more information before purchase and received a quick response.
Bopha I.
purchased on 26/01/2023
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Answer from Lumix création
Great, thanks for your feedback!
I look forward to hearing from you.
I look forward to hearing from you.
5
/5
★★★★★
Close and attentive to the client's expectations, Excellent experience
Cedric M.
purchased on 23/11/2022
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Answer from Lumix création
Thank you for your feedback and patience.
5
/5
★★★★★
Excellent service, my specific request was well taken into account and the follow-up of the order is done step by step. The rendering of the ordered lights is perfect. Thank you.
Georgina B.
purchased on 14/01/2023
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Answer from Lumix création
Thank you for your kind feedback. Maybe we'll see you soon!
5
/5
★★★★★
We are very satisfied with the product and the phone contact we had with the team. Very professional and attentive as if we were in their store. Thank you
Miren A.
purchased on 09/01/2023
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Answer from Lumix création
It was a pleasure working for you, and thank you very much for your feedback. Glad you are satisfied. We look forward to seeing you again in our store.
4
/5
★★★★☆
Delivery time is correct and the quality of the sconce is good. I must admit that I did not understand why my package arrived in a relay point instead of my address and why my sconce was sent in a wine box...
Léopoldine V.
purchased on 09/01/2023
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Answer from Lumix création
Thank you for your feedback.
I just checked, and you had indeed asked to be delivered by Mondial Relay.
Regarding the cardboard; for information, we proceed on our small scale to the recycling of cardboard as part of sustainable development and ecological. It is not systematic, but as soon as we can, we do it.
For packaging, we use plastic films that comply with the law on energy transition (recycled material). We do not offer packaging for our creations. The wedges are made with bubble wrap at 80% recycled and recycled kraft paper Eco.
Nicolas
I just checked, and you had indeed asked to be delivered by Mondial Relay.
Regarding the cardboard; for information, we proceed on our small scale to the recycling of cardboard as part of sustainable development and ecological. It is not systematic, but as soon as we can, we do it.
For packaging, we use plastic films that comply with the law on energy transition (recycled material). We do not offer packaging for our creations. The wedges are made with bubble wrap at 80% recycled and recycled kraft paper Eco.
Nicolas