9.4/10
★★★★★
based on 1287 reviews published

Latest customer reviews

5 /5
★★★★★
Easy order, fast shipping, and good quality products received
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Jean B.
purchased on 27/09/2024
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5 /5
★★★★★
I am very happy and very satisfied with the excellence and quality of the products purchased from Maison Agour. I order regularly and enjoy every time. A very good house that I highly recommend to all food lovers.
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Martine S.
purchased on 26/09/2024
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5 /5
★★★★★
Very satisfied with my order, fast and careful shipping. Quality product.
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Sylvie B.
purchased on 15/09/2024
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4 /5
★★★★☆
Very good
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Philippe M.
purchased on 25/09/2024
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5 /5
★★★★★
Very good.
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Barbara R.
purchased on 15/09/2024
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5 /5
★★★★★
Superb in taste and flavors
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Bruno S.
purchased on 15/09/2024
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1 /5
★☆☆☆☆
Prices are high but the products are very good. However, your transport provider DPD is AWFUL. And your customer service does not respond. So I will not order from AGOUR again.
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Jean F. G.
purchased on 14/09/2024
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Answer from Maison Agour
Thank you for your compliments on our products. We are sorry to hear about the problems you encountered with DPD and we sincerely apologize. After checking, it seems we did not receive your previous messages, which explains our lack of response. We understand your frustration and are escalating this issue to our transport provider to improve delivery quality. If you give us another chance, we will ensure that your experience meets your expectations.
5 /5
★★★★★
Perfect as always
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Jean-claude P.
purchased on 24/09/2024
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5 /5
★★★★★
Thank you for your very good and best sales and for your refund on an order returned for not being able to be picked up at the relay point and have a good weekend. Best regards
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Cecile P.
purchased on 23/09/2024
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5 /5
★★★★★
Everything is delicious....
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Jessica P.
purchased on 24/09/2024
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5 /5
★★★★★
Very good cheese. Well packaged, arrives quickly.
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Jean-yves V.
purchased on 23/09/2024
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5 /5
★★★★★
An efficient service and a very good product
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Véronique W.
purchased on 23/09/2024
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5 /5
★★★★★
Perfect, as usual. Ch.Capdepon
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Christian C.
purchased on 23/09/2024
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5 /5
★★★★★
Still enjoying and soon again some of the best cheeses and some cured meats except for the truffled dry sausage and the whole tenderloin since too dry and narrow in size compared to the sliced one, but I continue to enjoy the whole copa and the ham and ventrèche in large pieces
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Cecile P.
purchased on 11/09/2024
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5 /5
★★★★★
Excellent cheese the best
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Carlos A.
purchased on 10/09/2024
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1 /5
★☆☆☆☆
Package not received, your carrier is dishonest, I do not ask for any refund, but you have lost a customer!!!
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Dominique C.
purchased on 09/09/2024
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5 /5
★★★★★
I love everything to eat
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Valentin E.
purchased on 09/09/2024
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5 /5
★★★★★
Impeccable service. Phone exchange with a proposed solution following the unavailability of a product. I recommend.
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Loïc C.
purchased on 08/09/2024
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5 /5
★★★★★
Excellent products.
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Valérie M.
purchased on 19/09/2024
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5 /5
★★★★★
Fast shipping and delicious products
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Thierry M.
purchased on 18/09/2024
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5 /5
★★★★★
Very well packaged and delivered quickly
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Cécile G.
purchased on 08/09/2024
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5 /5
★★★★★
Everything is perfect
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Elvire R.
purchased on 15/09/2024
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5 /5
★★★★★
Always excellent
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Guillaume B.
purchased on 15/09/2024
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5 /5
★★★★★
Delicious products, easy to order.
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Fabienne M.
purchased on 14/09/2024
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1 /5
★☆☆☆☆
I received an item that I did not order and no response after sending an email to say that it was not the ordered item.
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Bernard P.
purchased on 03/09/2024
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Answer from Maison Agour
We sincerely apologize for this situation. It seems that we did not receive your emails, and we completely understand your frustration. To resolve this quickly, someone from our team will contact you today to fix this issue and send you the correct item. Thank you for your patience and understanding.
5 /5
★★★★★
Impeccable packaging and very good products
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Ghislaine L.
purchased on 13/09/2024
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4 /5
★★★★☆
The site could use more ergonomics and modernity, but the products are excellent and that's what we buy.
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Geraldine M.
purchased on 13/09/2024
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4 /5
★★★★☆
Delivery arrived successfully and quickly. The only downside is that the cheese was not vacuum sealed, is that normal? Not having tasted it upon arrival, it stayed a few days in the refrigerator drawer and upon opening I noticed it had suffered. It remains very edible nonetheless.
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Claire L.
purchased on 03/09/2024
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Answer from Maison Agour
Thank you for your feedback and we are glad that the delivery went well. However, you are right, the cheese should indeed have been vacuum sealed, and we apologize for this oversight. That said, it is not a problem for this type of cheese. It continues to mature even without vacuum sealing, and it remains perfectly consumable. We are at your disposal for any further questions and thank you for your trust.
5 /5
★★★★★
Everything was perfect
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Jean Luc M.
purchased on 10/09/2024
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5 /5
★★★★★
Order received quickly, cheese (Etorki) excellent. (It's a change from supermarkets) I will place another order in some time and taste your products. Thank you.
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Jacques-bernard G.
purchased on 11/09/2024
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