/10
★★★★★
based on 1287 reviews published
★★★★★
based on 1287 reviews published
Latest customer reviews
5
/5
★★★★★
Order prepared and delivery perfect. Very good.
Didier A.
purchased on 07/09/2024
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5
/5
★★★★★
Very good
Didier C.
purchased on 10/09/2024
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5
/5
★★★★★
After several orders, top products and fast delivery. Very serious.
Samuel C.
purchased on 08/09/2024
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5
/5
★★★★★
Very good as usual
Yannick L.
purchased on 10/09/2024
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5
/5
★★★★★
Difficult to find better: quality, timing, I have tried elsewhere but I come back. Even if the prices are high.
Jean F. G.
purchased on 29/07/2024
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5
/5
★★★★★
Quality of products, freshness, short and protected delivery times. Perfect.
Franck R.
purchased on 09/09/2024
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5
/5
★★★★★
Perfect products
Thierry M.
purchased on 08/09/2024
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5
/5
★★★★★
Always impeccable
Yves P.
purchased on 08/09/2024
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5
/5
★★★★★
Perfect! Products, delivery, timing and freshness... I talk about it to those around me. Thank you
Martine C.
purchased on 08/09/2024
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5
/5
★★★★★
Very clear, nice ergonomics
Thierry L.
purchased on 07/09/2024
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5
/5
★★★★★
Excellent products, excellent service!
Eric J.
purchased on 03/09/2024
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2
/5
★★☆☆☆
Hello, I sent an email following the receipt of my order and to this day I have not received a response. Indeed, the carrier was a day late on the delivery and consequently the package was no longer cold at all, the frozen bread completely liquid and the package at room temperature, the cheese in vacuum had started to ooze... I have ordered several times and have never had a problem but now no response from you...
Estelle M.
purchased on 05/09/2024
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Answer from Maison Agour
We are truly sorry to hear that you encountered a problem with this delivery and that you did not receive a response sooner. It seems that your email went unnoticed, but we have just responded to you. We completely understand your concern regarding the cold chain and the carrier's delay. We do everything possible to avoid this kind of situation and hope that our email response will provide you with a satisfactory solution. Again, we apologize for this inconvenience, and thank you for your loyalty.
5
/5
★★★★★
Very good cheese. I am very happy with my purchase.
Françoise T.
purchased on 06/09/2024
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5
/5
★★★★★
Navigating the site is very simple. Everything is well explained. As for the ossau iraty cheese, nothing to say since it is the best cheese in the world, it is excellent. Quick delivery, perfect packaging.
Jean-noël P.
purchased on 05/09/2024
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4
/5
★★★★☆
Good but expensive with shipping costs!
Bernard S.
purchased on 05/09/2024
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Answer from Maison Agour
Thank you for your feedback. We are delighted that you are satisfied with our products, but we understand that shipping costs may seem high. To reduce these costs, we suggest placing group orders with your friends or family. This can allow you to reach the necessary amount to benefit from free shipping and thus optimize costs. Best regards, The Agour team.
5
/5
★★★★★
Very fast delivery, package perfectly packaged with impressive respect for the cold chain. The cheeses are delicious
Frederic L.
purchased on 04/09/2024
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5
/5
★★★★★
Very fast and very good cheese
Catherine R.
purchased on 01/09/2024
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5
/5
★★★★★
Quality and expected values. It's perfect
Olivier H.
purchased on 24/08/2024
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5
/5
★★★★★
Excellent in every way
Annie R.
purchased on 02/09/2024
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3
/5
★★★☆☆
Already a few orders on the site. Surprised to receive a tommette that expires on September 29, which is less than 20 days of shelf life with a strongly pronounced odor. The rest of the order is compliant.
Antoine M.
purchased on 03/09/2024
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Answer from Maison Agour
Hello, Thank you for your feedback. We are sorry to hear that you were surprised by the shelf life of the tommette received. To clarify, this is a best before date (BBD) and not a use by date (UBD). The BBD indicates until when the product retains its optimal qualities, but the cheese remains perfectly consumable beyond this date. Best regards, The Agour team.
2
/5
★★☆☆☆
The cheese received was moldy and inedible. The cake was really good. What a shame, the advertising was really enticing. The customer service didn't even bother to respond to me. I do not recommend.
Patrice S.
purchased on 03/09/2024
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Answer from Maison Agour
Hello, Thank you for your feedback. We are sorry to hear that you received cheese in poor condition and that this spoiled your experience. We have taken your complaint into account and have responded to you. To rectify the situation, we have already taken steps to send you quality cheese. We are glad that you enjoyed the cake. We thank you for your patience and apologize for this inconvenience. Best regards, The Agour team.
5
/5
★★★★★
High-quality products at reasonable prices, careful presentation and packaging of purchases, real existence and responsiveness of a caring customer service. Highly recommended.
Didier L.
purchased on 02/09/2024
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5
/5
★★★★★
Excellent products
Didier H.
purchased on 02/09/2024
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5
/5
★★★★★
Excellent products, fast delivery and very well packaged. I highly recommend La Maison Agour.
Eric J.
purchased on 02/09/2024
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5
/5
★★★★★
Perfect delivery and product quality.
Catherine D.
purchased on 01/09/2024
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5
/5
★★★★★
Excellent product very well packaged for shipping
Serge D.
purchased on 01/09/2024
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5
/5
★★★★★
Perfect
Sylvie M.
purchased on 01/09/2024
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5
/5
★★★★★
Very satisfied with the products of excellent quality - as well as the careful delivery.
Jean-pierre M.
purchased on 01/09/2024
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5
/5
★★★★★
Super
Marie-claude L.
purchased on 01/09/2024
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5
/5
★★★★★
Delicious products and I rediscovered the turon which is excellent
Maud S.
purchased on 31/08/2024
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