/10
★★★★★
based on 1287 reviews published
★★★★★
based on 1287 reviews published
Latest customer reviews
5
/5
★★★★★
Delivery well done with very appreciable quality packaging!
Lucrèce S.
purchased on 31/08/2024
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5
/5
★★★★★
Perfect. Easy to manage.
Mark F.
purchased on 29/08/2024
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5
/5
★★★★★
Easy to use site, delivery in good conditions (insulated packaging and within short deadlines). Top cheeses!!
Alain D.
purchased on 21/08/2024
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5
/5
★★★★★
Always very good products carefully packaged. Delivery in 24 hours is always respected. Rare and exceptional these days
Jean-hubert P.
purchased on 30/08/2024
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5
/5
★★★★★
Excellent products. Careful shipping.
Pascale L.
purchased on 26/08/2024
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5
/5
★★★★★
Excellent products and natural I recommend
Cecile P.
purchased on 24/08/2024
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5
/5
★★★★★
Very good cheese (the best in the world?) I have no comparison but indeed it is excellent
Jacques G.
purchased on 24/08/2024
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3
/5
★★★☆☆
The cheeses are very good and the delivery has been correct, but the weight and size requirement for the cheeses is excessive. I would suggest setting the goal on a total cost but with the possibility of buying smaller pieces and chunks. Thank you very much.
María R.
purchased on 22/08/2024
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Answer from Maison Agour
Hello, Thank you for your comment. We are glad to know that you liked the cheeses and that the delivery was made correctly. We understand your concern regarding the weight and size of the cheeses. We are working to offer options for smaller pieces and chunks, but due to high transportation costs, it is not always profitable for us to offer products below a certain weight. However, we assure you that we are considering ways to adjust our options to better meet our customers' needs. We would greatly appreciate it if you could reconsider the rating you gave us. Although we understand your point of view, a 3-star rating, given that the products and service have been satisfactory, does not fully reflect our intention to improve and provide the best possible experience. Thank you again for your suggestions and for your understanding. Regards, Agour.
5
/5
★★★★★
I could say very good but surprisingly better, I think few companies take such care in their shipments.
Antonio Angel L.
purchased on 10/08/2024
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5
/5
★★★★★
Everything is very good!
Isabelle B.
purchased on 10/08/2024
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5
/5
★★★★★
One small downside, the cheeses had
Esther E.
purchased on 20/08/2024
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5
/5
★★★★★
Sweated
Christian B.
purchased on 18/08/2024
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5
/5
★★★★★
A lot, probably due to the current heat.
Sarl E.
purchased on 16/08/2024
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5
/5
★★★★★
Kindness professionalism attentive
Sebastien B.
purchased on 06/08/2024
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5
/5
★★★★★
Efficient, fast delivery to recommend
Christian C.
purchased on 16/08/2024
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3
/5
★★★☆☆
Perfect
Daniel M.
purchased on 15/08/2024
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Answer from Maison Agour
Jam and chili jelly too sweet. It feels expensive for sugar. Disappointing cheese, not very tasty.
5
/5
★★★★★
Hello, Thank you for your feedback. We are sorry that the jam, chili jelly, and cheese did not meet your expectations. This is the first time we have received this type of feedback on these products, and we will carefully review your comments to ensure we maintain the quality we strive to offer. We hope to have the opportunity to fully satisfy you in the future. Sincerely, The Agour team.
Jerome M.
purchased on 14/08/2024
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5
/5
★★★★★
Very happy with the products
Cecile P.
purchased on 14/08/2024
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5
/5
★★★★★
Their cold cuts and cheeses and pastries are natural, really a delight! I recommend
Pierre M.
purchased on 13/08/2024
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5
/5
★★★★★
Very good sheep cheeses, a very careful shipment to respect the cold chain at a very reasonable price (vacuum packaging, Thermos bag, and two ice packs)
Michèle J.
purchased on 11/08/2024
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5
/5
★★★★★
Hello, well wrapped, the taste of the cheese is excellent, thank you for the little gift, however, I did not have the cooler in the package.
Pascal J.
purchased on 11/08/2024
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5
/5
★★★★★
Ease of navigation, simplified ordering, and top products
Françoise F.
purchased on 11/08/2024
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2
/5
★★☆☆☆
High-quality product. However, please respect the delivery terms.
Nicole P.
purchased on 11/08/2024
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Answer from Maison Agour
Cold chain not respected, package received on Monday 19.08.2024. This package should have been delivered on the 16th or 17th. The refrigerated packs were useless. I cannot offer and use the ordered products at the guest table as initially planned for fear of ???? I would have preferred to be informed of the delivery problems related to the August 15 holiday.
5
/5
★★★★★
Hello, First of all, I would like to sincerely apologize for the problems encountered with the delivery of your order. We fully understand your frustration and the inconvenience this may have caused, especially for your guest tables. It is unacceptable that the cold chain was not respected, especially for food products. The delivery delay related to the August 15 holiday did indeed disrupt some shipments, and we regret not having informed you in advance of this possible delay. For your future orders, we strongly recommend using our premium delivery option via Chronofresh. This service, provided by La Poste in a refrigerated truck, guarantees fast delivery while maintaining the cold chain, which is crucial for the quality of our products. Once again, we are sorry for this experience and hope you will give us the opportunity to provide you with a service that meets your expectations on your next order. Please feel free to contact us on your next order, as a gesture of goodwill, we would like to offer you a discount on your next order. Sincerely, The Agour team.
Denis B.
purchased on 31/07/2024
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5
/5
★★★★★
Hello, delivery on time, and quality products.
Viviane F.
purchased on 10/08/2024
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1
/5
★☆☆☆☆
The cheese is exquisite like the cold cuts, just need to check with your carriers because they did not deliver on the scheduled day (I took my morning to receive the package and the next day the ice packs were completely melted, too bad but the products did not suffer, phew...
Gilles T.
purchased on 23/07/2024
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Answer from Maison Agour
The order is very good. However, very bad rating for the delivery. Order delivered 10 km from my home when it was supposed to arrive at the relay point across from my house. Not practical at all when you are not driving.
5
/5
★★★★★
Thank you for taking the time to share your opinion. We are delighted that your order satisfied you, but we are sorry to learn that the delivery did not meet your expectations. We fully understand that receiving your order 10 km from your home instead of the planned relay point is very inconvenient, especially when you are not driving. This is not in line with our standards, and we will immediately report this issue to our delivery service to prevent it from happening again in the future. We apologize for this inconvenience and hope you will give us another chance to provide you with a complete and hassle-free shopping experience. The Agour team.
Toussaint F.
purchased on 22/07/2024
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4
/5
★★★★☆
Hello, very good products except for the sausage which lacks flavor and is a bit soft otherwise it's fine, I recommend.
Michel T.
purchased on 14/07/2024
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5
/5
★★★★★
Very good ham, but a lot of fat waste.
Dominique C.
purchased on 10/07/2024
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5
/5
★★★★★
Good product, very fast shipping, even surprising! Thank you.
Daniele D.
purchased on 10/07/2024
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