/10
★★★★★
based on 1287 reviews published
★★★★★
based on 1287 reviews published
Latest customer reviews
3
/5
★★★☆☆
Very disappointed because the order was placed on November 8 and the package was received on November 16 knowing that it was for a birthday meal planned for the 14... Regarding the products, the sheep cheese is good but expensive. The shortbread of the Basque cake is delicious but the cherry jam is way too sweet. I have my habits in Itxassou and it is really not up to par. Too bad.
Camel E.
purchased on 08/11/2023
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Answer from Maison Agour
Hello, We sincerely apologize for the inconvenience related to the delivery time of your order. We understand the importance of timely delivery, especially for an event such as a birthday meal. We empathize with your disappointment and sincerely apologize for this setback. Regarding your comments on the products, we are pleased to hear that the sheep cheese and the shortbread of the Basque cake were to your liking, but we are sorry that the cherry jam did not meet your expectations; it is true that the cherry Basque cake is always sweeter than the cream one. If you have other preferences or specific requests in the future, please do not hesitate to let us know. We are always open to hearing feedback from our customers and working towards the continuous improvement of our products and services. We hope to have the opportunity to provide you with a more satisfying experience on your next orders. Best regards, The Agour team.
5
/5
★★★★★
Professionalism, quality of products, packaging worthy of the products
Louis L.
purchased on 10/11/2023
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5
/5
★★★★★
Delivery problems due to the carrier, immediate reaction from Agour and 2 days later I received my new package with a gift inside. Thank you Agour.
Dangoumau C.
purchased on 09/11/2023
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5
/5
★★★★★
Always excellent, never disappointed
Carole S.
purchased on 09/11/2023
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5
/5
★★★★★
Always perfect whether it's the delivery (with refrigerated block) or the quality of the products. Site to recommend for cheese lovers
Philippe D.
purchased on 07/11/2023
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5
/5
★★★★★
Well-structured site.
René D.
purchased on 07/11/2023
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5
/5
★★★★★
Delivery time as expected, packaging very good, I would recommend and I recommend your store that I discovered in the Basque Country and your site is very convenient
Elisabeth M.
purchased on 07/11/2023
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5
/5
★★★★★
Good products, top customer service, we can only be happy!
Bernard J.
purchased on 06/11/2023
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5
/5
★★★★★
The chronofresh system works very well with a very short time frame.
Dominique B.
purchased on 06/11/2023
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5
/5
★★★★★
No problem
Alain L.
purchased on 05/11/2023
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5
/5
★★★★★
I am satisfied with the navigation on the site and very satisfied with the quality of the products.
Didier B.
purchased on 05/11/2023
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5
/5
★★★★★
Very practical site, delivery ok, the sheep blue is very strong! it's not what I had seen on this cheese, mine is not very creamy as described, the sheep tomme and the osso iraty are top
Marianne V.
purchased on 28/10/2023
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5
/5
★★★★★
I am fully satisfied with your products.
Marie-anne C.
purchased on 25/10/2023
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5
/5
★★★★★
Very good products
Louis B.
purchased on 03/11/2023
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5
/5
★★★★★
Your products are always so good and smell good of the Basque Country. Thank you
Bruno B.
purchased on 03/11/2023
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5
/5
★★★★★
Very good product
Samantha P.
purchased on 22/10/2023
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4
/5
★★★★☆
The site is clear, the order is easy
Gregory C.
purchased on 22/10/2023
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5
/5
★★★★★
Ease of navigation - Fast & careful shipping - Products of excellent quality
Geneviève R.
purchased on 31/10/2023
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5
/5
★★★★★
Very good.
Renate F.
purchased on 31/10/2023
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5
/5
★★★★★
Very satisfied with my order, very responsive when the delivery date is not suitable. Adorable and precise driver in the schedules, I recommend
Dominique P.
purchased on 29/10/2023
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5
/5
★★★★★
The best OSSAU IRATY I have ever eaten. I specify raw milk
Jean-hubert P.
purchased on 28/10/2023
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4
/5
★★★★☆
The quality is there!! well done!!!
Pierre B.
purchased on 28/10/2023
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5
/5
★★★★★
Perfect
Anne Monique S.
purchased on 24/10/2023
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5
/5
★★★★★
Easy to use
Christine G.
purchased on 20/10/2023
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5
/5
★★★★★
Availability and quality of products, speed of shipping
Martine S.
purchased on 21/10/2023
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5
/5
★★★★★
Very good, in line with my expectations.
Frédéric G.
purchased on 16/10/2023
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5
/5
★★★★★
Easy and fast
Xavier H.
purchased on 15/10/2023
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5
/5
★★★★★
Very good, careful and attentive service. I recommend!
Muriel G.
purchased on 03/10/2023
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5
/5
★★★★★
Very good products, fast delivery, I recommend
Michel M.
purchased on 11/10/2023
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5
/5
★★★★★
Really very satisfied with the delivery, well packaged and delivery within the week in Belgium.
Pierre G.
purchased on 01/10/2023
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