/10
★★★★★
based on 1287 reviews published
★★★★★
based on 1287 reviews published
Latest customer reviews
3
/5
★★★☆☆
Very good cheese, espelette pepper pâté so-so, I am still looking for the pepper and it feels too industrial, the dry sausage with espelette pepper average quality in terms of meat lacks passion inside. Correct sliced charcuterie.
Frédéric C.
purchased on 10/10/2023
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Answer from Maison Agour
Hello, we are delighted to hear that you enjoyed our cheeses. However, we regret that our products made with Espelette pepper did not fully meet your expectations. Your feedback regarding the pâté, dry sausage, and the quality of the meat will be taken into account to improve our products. We are constantly working on enhancing our range, and your observations help us identify areas where we can progress. We hope you will continue to explore our selection of products and find other items that better match your tastes. If you have any further questions or concerns, please do not hesitate to contact us. Your satisfaction is our priority. Thank you for your feedback, and we hope to have the opportunity to serve you again in the future. The Agour team.
5
/5
★★★★★
Extraordinary quality, very good service with refrigerated transport conditions and punctual delivery, very good service: Thank you.
Francisco V.
purchased on 10/10/2023
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4
/5
★★★★☆
The navigation on the site is well done. The delivery and its tracking are exemplary. Fast and secure delivery. The products I bought are all of quality, both the sausages and the cheeses. I started with a discovery idea and have since been convinced by the quality of the products. Well done! The prices are in a high category, but that's the price of quality.
Jacques K.
purchased on 09/10/2023
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5
/5
★★★★★
Extremely careful and protected shipment of products. As for the products, what a delight! A good gift idea for the end of year holidays thanks to the vacuum packaging. See you soon to bring a Basque touch to our family table for Christmas... Thank you Agour, and all our best wishes from Sologne!!!
Acheteur Vérifié
purchased on 29/09/2023
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5
/5
★★★★★
I am satisfied with the navigation
Didier B.
purchased on 08/10/2023
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5
/5
★★★★★
Package well received and in good conservation conditions in the cold
Jeremy D.
purchased on 03/10/2023
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5
/5
★★★★★
Perfect
Herve D.
purchased on 02/10/2023
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2
/5
★★☆☆☆
Hello, It seems that you do not consult the remarks made by your customers in your 'contact us' section. I will therefore repeat myself. During my last order which is the subject of this satisfaction request, there were two jars of foie gras, one plain, the other with espelette pepper. I thought I would taste an excellent product as noted on your site, and well NO, what a disappointment! This foie gras was of a dreadful insipidity, to the point of not really knowing what I was tasting. This is a shame because previously I had eaten 21-month aged ham which is excellent. For the end of year holidays, I will simply return to the Breton foie gras producers who have always satisfied me. Best regards.
Patrick A.
purchased on 02/10/2023
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Answer from Maison Agour
Dear customer, Thank you for sharing your experience. We are sincerely sorry to learn that you were disappointed with this product. Your feedback is valuable to us as it helps ensure that our customers always receive the highest quality products. We have taken note of your comments and will certainly pass this information on to the producer. Your feedback is important as it allows us to continuously improve our products and meet our customers' expectations. We would also like to note that we have never received similar negative feedback regarding this product, which surprises us a bit. However, we take your opinion very seriously, and we will closely examine this situation to ensure that the quality of our products remains at the highest level. On the other hand, we are delighted to learn that you enjoyed our 21-month aged ham, and we will strive to maintain that same quality to satisfy your taste buds in the future. If you wish, we would be happy to discuss your experience further or help you choose another product that will better match your preferences. We hope you will give us another chance in the future and we thank you for your support as a customer of Maison Agour. Best regards, The Agour team.
5
/5
★★★★★
Nothing to report, perfect
Michel B.
purchased on 02/10/2023
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5
/5
★★★★★
Very good cheeses, we always enjoy them.
Anne Monique S.
purchased on 01/10/2023
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5
/5
★★★★★
Great. Fast shipping and very well packaged. Now all that's left is to taste this delicious ham 🙂
Acheteur Vérifié
purchased on 30/09/2023
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5
/5
★★★★★
A house with good products! Constant quality, numerous awards regarding quality, an address to keep handy
Acheteur Vérifié
purchased on 29/09/2023
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5
/5
★★★★★
Excellent cheese, a bit expensive. Very fast delivery, good presentation and excellent service
Acheteur Vérifié
purchased on 24/09/2023
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5
/5
★★★★★
Great ease of navigation and ordering. The staff is very good advice and always available and pleasant. As for the products: very high quality with top-notch delivery service. A real pleasure to order and savor.
Acheteur Vérifié
purchased on 25/09/2023
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5
/5
★★★★★
Superb
Acheteur Vérifié
purchased on 25/09/2023
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4
/5
★★★★☆
Bizz
Acheteur Vérifié
purchased on 21/09/2023
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5
/5
★★★★★
Excellent products. Particularly careful service, environmentally friendly, attentive. Delivery time respected. I highly and warmly recommend. If you have the opportunity to visit their cheese factory during the summer holidays, do not hesitate...
Acheteur Vérifié
purchased on 17/09/2023
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5
/5
★★★★★
Quick response and delivery, and excellent products
Acheteur Vérifié
purchased on 19/09/2023
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5
/5
★★★★★
Fast and careful service. Very good quality and delicious cheese. The proof is that it brought joy to the whole family since there is almost none left.
Acheteur Vérifié
purchased on 03/09/2023
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5
/5
★★★★★
A cheese that truly deserves its title of 'best cheese in the world'. An unparalleled delight. A shopping and tasting experience that encourages me to order again and recommend AGOUR.
Acheteur Vérifié
purchased on 06/09/2023
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5
/5
★★★★★
Good soft and subtle sheep's cheese
Acheteur Vérifié
purchased on 15/09/2023
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5
/5
★★★★★
Nothing to complain about, everything went well for the packaging and delivery within the announced deadlines
Acheteur Vérifié
purchased on 13/09/2023
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5
/5
★★★★★
Perfect shipping, quality products, to recommend
Acheteur Vérifié
purchased on 14/09/2023
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5
/5
★★★★★
Great! Very friendly sellers! Extremely careful packaging, perfect!!
Acheteur Vérifié
purchased on 13/09/2023
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5
/5
★★★★★
The cheeses are delicious as well as the ham. The delivery arrived quickly!
Acheteur Vérifié
purchased on 13/09/2023
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5
/5
★★★★★
Very fast delivery, the products are very well packaged! The cheeses, cow, sheep, mixed and the 'blue sheep cheese', a wonder! Not to forget the ham!
Acheteur Vérifié
purchased on 13/09/2023
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4
/5
★★★★☆
Very good Bayonne ham. The rosette is good. Good quality. Thank you.
Acheteur Vérifié
purchased on 08/09/2023
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5
/5
★★★★★
Always as good, quality product, never disappointed
Acheteur Vérifié
purchased on 06/09/2023
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3
/5
★★★☆☆
From the product designation point of view, I would have liked: 1 - The mention of fresh product on the shipping carton so that it is identified as such by logistics (delivery person and reception point). This allows for better storage conditions. 2 - The Basque country ham purchased is really very salty, which overshadows the quality meat. If this is normal, I would have liked it to be mentioned in the product description. I use this ham for cooking because it is impossible for me to eat it as is due to a too high salinity level. 3 - The cheese is top-notch. The quality is superior.
Acheteur Vérifié
purchased on 06/09/2023
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5
/5
★★★★★
Very satisfied with the online order, well-packaged product and quality transport. We visited the cheese factory this summer where we were able to taste and buy the products on site. Quality products.
Acheteur Vérifié
purchased on 01/09/2023
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