/10
★★★★★
based on 1287 reviews published
★★★★★
based on 1287 reviews published
Latest customer reviews
5
/5
★★★★★
The delivery was not made on time... I reported it but no response from customer service. I will not order from them again.
Acheteur Vérifié
purchased on 23/11/2022
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2
/5
★★☆☆☆
Hello Mr. Hackenberg, We are sorry for not meeting your expectations and not helping you enough. Please know that we send most of our orders within 48 hours after receiving them. Once the order is handed over to the carriers, unfortunately, we no longer have control over the delivery time and it does happen from time to time that the deadlines are not respected. We are truly sorry for your bad experience and we offer you a €5 voucher (code: AGUR) on your next order with the guarantee of top-notch customer service.
Acheteur Vérifié
purchased on 27/07/2022
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Answer from Maison Agour
Hello Mr. Hackenberg, We are sorry for not meeting your expectations and for not helping you enough. Please know that we ship most of our orders within 48 hours after receiving them. Once the order is handed over to the carriers, unfortunately, we no longer have control over the delivery time, and it does happen from time to time that the deadlines are not respected. We are truly sorry for your bad experience and we offer you a voucher of €5 (code: AGUR) for your next order with the guarantee of top-notch customer service.
5
/5
★★★★★
Serious site with tracking in case of delivery problems
Acheteur Vérifié
purchased on 16/10/2022
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5
/5
★★★★★
After ordering, I had an issue with the delivery person, which was resolved by impeccable customer service. Thank you again!
Acheteur Vérifié
purchased on 24/09/2022
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5
/5
★★★★★
I really like this region and the products produced there, charcuterie and cheese, and at Agour they are magnificent. The site is very well done and makes you want to taste everything.
Acheteur Vérifié
purchased on 10/11/2022
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5
/5
★★★★★
Very good first experience
Acheteur Vérifié
purchased on 22/11/2022
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5
/5
★★★★★
Excellent service and good products
Acheteur Vérifié
purchased on 04/10/2022
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5
/5
★★★★★
Good overall
Acheteur Vérifié
purchased on 07/07/2022
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4
/5
★★★★☆
Order as expected and sent on time. Product always of excellent quality: to recommend without reservations
Acheteur Vérifié
purchased on 20/09/2022
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5
/5
★★★★★
Well received your AGOUR package
Acheteur Vérifié
purchased on 18/11/2022
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5
/5
★★★★★
Big delivery problem..... TNT is the worst carrier, why go through this company!!! Package left in another town, at a merchant! instead of a home delivery. Impossible to retrieve the ham given the closure of the bakery on Saturday and Sunday!!!
Acheteur Vérifié
purchased on 24/11/2022
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1
/5
★☆☆☆☆
Hello, indeed the Christmas period is a time when carriers are quite unpredictable.. Unfortunately, we can't do much about it.. We work with TNT because it is one of the only carriers offering such fast delivery (24h), essential for our products. We also work with Chronopost which also offers delivery in 24h, in refrigerated trucks but the price is not the same, a delivery via Chronopost costs us about €20 per package. Next time, opt for this carrier to be sure not to have other issues.
Acheteur Vérifié
purchased on 19/11/2021
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Answer from Maison Agour
Package arrived well and very quickly
4
/5
★★★★☆
Delivery not in accordance with our order
Acheteur Vérifié
purchased on 18/11/2021
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3
/5
★★★☆☆
Hello, indeed the Christmas period is a time when carriers are quite unpredictable.. Unfortunately, we can't do much about it.. We work with TNT because it is one of the only carriers offering such fast delivery (24h), essential for our products. We also work with Chronopost which also offers delivery in 24h, in refrigerated trucks but the price is not the same, a delivery via Chronopost costs us about €20 per package. Next time, opt for this carrier to be sure not to have other issues.
Acheteur Vérifié
purchased on 15/11/2021
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Answer from Maison Agour
Everything was perfect, the cheeses and the delivery
5
/5
★★★★★
I haven't tasted it yet: I'm waiting for the first day of Advent!!!
Acheteur Vérifié
purchased on 11/11/2021
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5
/5
★★★★★
Everything is clear and easy, order, delivery and content
Acheteur Vérifié
purchased on 13/11/2021
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5
/5
★★★★★
Delivery as expected and on time
Acheteur Vérifié
purchased on 15/11/2021
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5
/5
★★★★★
Order of sausages with a product with a consumption date of 2 days after receipt of the package. We called then sent an email and to this day still no response
Acheteur Vérifié
purchased on 15/11/2021
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2
/5
★★☆☆☆
Acheteur Vérifié
purchased on 14/11/2021
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Answer from Maison Agour
Hello Mr. Gris. We tried to contact you by phone but without success. We are truly sorry for this unpleasant surprise, it is an error on our part. As compensation, we offer to give you the sausage of your choice on your next order.
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 12/11/2021
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5
/5
★★★★★
Very satisfied with the products, the speed of shipping.
Acheteur Vérifié
purchased on 11/11/2021
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5
/5
★★★★★
Great, thank you!
Acheteur Vérifié
purchased on 11/11/2021
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4
/5
★★★★☆
Good products obviously, too bad it wasn't indicated during the order that the expiration dates are very short! 15 days to a month is not pleasant for so many kilos of cheese and cold cuts... knowing this, we would have spread our purchases.
Acheteur Vérifié
purchased on 16/11/2021
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5
/5
★★★★★
2nd identical tomme (whole of course!), a delight!, semi-firm cheese, tasty and long in the mouth with a black cherry jam mmm... and again gold medal at the last competition 2021.... no comments!
Acheteur Vérifié
purchased on 18/11/2021
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5
/5
★★★★★
Clear
Acheteur Vérifié
purchased on 05/11/2021
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5
/5
★★★★★
Very good merchandise and always on time
Acheteur Vérifié
purchased on 16/11/2021
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5
/5
★★★★★
Easy to use, very complete in its range of products
Acheteur Vérifié
purchased on 31/10/2021
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4
/5
★★★★☆
I received the package all torn with just simple tape around it. Apparently, it had been opened. Well, the ham was normal. Very good, we tasted it but disappointed with this delivery especially for food;
Acheteur Vérifié
purchased on 04/11/2021
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Answer from Maison Agour
Hello, I understand your disappointment. Unfortunately, despite all the care we take in preparing our packages, the carriers are quite careless and sometimes damage the packages to unacceptable levels. I am, however, glad that you received the complete package and especially enjoyed the product! Sincere apologies, Vincent
5
/5
★★★★★
Excellent
Acheteur Vérifié
purchased on 04/11/2021
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5
/5
★★★★★
Very practical site to use
Acheteur Vérifié
purchased on 13/11/2021
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