/10
★★★★★
based on 1287 reviews published
★★★★★
based on 1287 reviews published
Latest positive customer reviews
4
/5
★★★★☆
Good seller site for rather tasty products. Be careful with the presentation of products sometimes very misleading.
Alexis L.
purchased on 28/11/2024
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Answer from Maison Agour
Thank you for your feedback on our products, we are delighted that you liked them. However, you mention a presentation of the products as
5
/5
★★★★★
misleading. Could you please specify which products you are referring to and what disappointed you? We want to provide the best possible experience, and your feedback will help us improve. Maison Agour.
David L.
purchased on 27/11/2024
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5
/5
★★★★★
This is the first time I order from Agour and frankly I am not disappointed. The site is easy to use, the delivery impeccable, in short everything is perfect.
Antonio C.
purchased on 05/12/2024
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5
/5
★★★★★
Completely satisfied, the cheese I bought is delicious and I will certainly buy more. I chose Ossau-Iraty AOP 6 months and it is delicious! The delivery was very fast, even though I live in Italy, and the entire purchasing process was simple and precise. Highly recommended.
Evelyne B.
purchased on 06/12/2024
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5
/5
★★★★★
Very good products. Fast shipping. To renew
Jean Marc P.
purchased on 27/11/2024
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5
/5
★★★★★
Very good quality
Jean-louis G.
purchased on 05/12/2024
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4
/5
★★★★☆
prepared after my complaint on December 10. I received it on the 11th and I only live 40 km from Hélette. During previous orders, I have already pointed out abnormal delays regarding delivery.
Muriel G.
purchased on 05/12/2024
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5
/5
★★★★★
Thank you for your feedback. We understand your frustration and would like to provide you with some clarifications. We are not Amazon, but a small artisanal company, and we do our best to process each order quickly. Your order was placed on a Thursday afternoon, after the daily passage of carriers at 2 PM. Since we do not work on weekends, it was shipped on Tuesday morning and delivered by Wednesday morning. This represents a delay of 3 working days, in accordance with our announced deadlines of 3 to 5 working days. However, we understand that the wait may have seemed long to you and we sincerely apologize for that. We would also like to emphasize that this end-of-year period is particularly busy for us, but we remain committed to ensuring the best quality of service possible.
Pierre Yves F.
purchased on 01/12/2024
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5
/5
★★★★★
Perfect cheeses, packaging not at all chronofresh!!! cardboard package, point!!
Claude G.
purchased on 04/12/2024
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5
/5
★★★★★
ORDER RECEIVED ON TIME, WHOLE BONELESS BAYONNE HAM 9 MONTHS QUALITY, I CAN FINALLY USE MY HAM SLICER AND AVOID ALL THE PLASTIC PACKAGING FOUND IN LARGE STORES, IT'S GOOD FOR THE PLANET! I LOOK FORWARD TO DISCOVERING HIGH-END HAMS TO SEE IF THE PRICE DIFFERENCE IS IN LINE WITH THE QUALITY OF THE PRODUCTS. GOOD CONTINUATION AND HAPPY HOLIDAYS
Jean-pierre B.
purchased on 24/11/2024
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5
/5
★★★★★
5 stars what more can I say!
Martine H.
purchased on 04/12/2024
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5
/5
★★★★★
So good, terribly addictive!!!
Naulet Y.
purchased on 01/12/2024
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5
/5
★★★★★
Everything is OK, even the souvenirs.
Veronique C.
purchased on 22/11/2024
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5
/5
★★★★★
Fast delivery, excellent products. Experience to renew without delay.
Dominique F.
purchased on 04/12/2024
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5
/5
★★★★★
Reliable site. Good product quality. Nothing to say. Thank you.
Bruno S.
purchased on 02/12/2024
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4
/5
★★★★☆
Serious site and good products!
Lucrèce S.
purchased on 02/12/2024
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5
/5
★★★★★
Efficient and clear.
Laurent D.
purchased on 22/11/2024
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5
/5
★★★★★
User-friendly site. The products are very good. The customer service is efficient and very friendly. Timely delivery, package in excellent condition. Thank you.
Marie Thérèse R.
purchased on 02/12/2024
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5
/5
★★★★★
Always very satisfied in every way with Maison Agour.
Martine S.
purchased on 02/12/2024
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5
/5
★★★★★
Excellent, I love its flavor. I will gladly come back to you and order L'Osseau-Iraty Grand affinage, and especially a top packaging; vacuum and bubble wrap really protect. Thank you and see you soon.
Annie B.
purchased on 02/12/2024
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5
/5
★★★★★
I give 5 to Agour but my package was in transit between December 7 and 9, and I had to call DHL for news. They then noted to prioritize it as a food package and I received it the next day.
Nicole V.
purchased on 02/12/2024
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5
/5
★★★★★
Product quality. However, there was a delivery problem within the expected time due to the DPD carrier not respecting the indicated shipping time, i.e., 48 hours after the package was picked up according to the information provided by Agour.
Jean Charles W.
purchased on 02/12/2024
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5
/5
★★★★★
High-end ham (shh, don't tell anyone), creamy cow cheese to die for, and Ossau Iraty: a delight, sorry the Basque cake is not as good as the one my wife makes (when she doesn't have a broken arm :-).
Jean-pierre B.
purchased on 28/11/2024
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4
/5
★★★★☆
Order placed on 12/2. Shipped on 12/5. DPD carrier informs me of a delivery on 12/6. On Friday 12/6 at 11 am, I received an email informing me that my order could not be delivered. DPD La Roche sur Yon does not deliver on Saturdays, so my order was delivered on Monday 12/9. The delivery person told me that the depot was not heated, and fortunately, we are in December. Cheeses well packaged. But taking the risk of sending a package on a Thursday with a carrier that does not deliver on Saturday, the 24/48h delivery cannot be guaranteed.
Francoise P.
purchased on 02/12/2024
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5
/5
★★★★★
The chosen cheese has unanimous approval and is almost finished. The dried tenderloin is well started! Everything is fine.
Laurence W.
purchased on 22/11/2024
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5
/5
★★★★★
As usual, quality product.
Nicolas B.
purchased on 02/12/2024
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4
/5
★★★★☆
NOTHING TO SAY PERFECT
David M.
purchased on 01/12/2024
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5
/5
★★★★★
Top delivery, the package arrived as expected. Thank you.
Ghyslaine C.
purchased on 02/12/2024
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5
/5
★★★★★
Very simple.
Anne-marie B.
purchased on 02/12/2024
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5
/5
★★★★★
Easy to order. Good reception, quick and efficient. The products are well protected.
Nadege L.
purchased on 02/12/2024
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