/10
★★★★★
based on 2168 reviews published
★★★★★
based on 2168 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Of course! Here is a positive and well-written review on Maxidiscount: --- ⭐⭐⭐⭐⭐ An excellent shopping experience! I recently ordered from Maxidiscount and I am very satisfied with my experience. The site offers a wide range of products at very attractive prices, well below those of major brands. The delivery was fast and careful, and the customer service was able to answer my questions with professionalism and responsiveness. The product I received matched the description perfectly and was in excellent condition. I highly recommend Maxidiscount to anyone looking for good deals without compromising on service quality. A great discovery
Joszeph V.
purchased on 16/03/2025
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3
/5
★★★☆☆
Of my entire order, one ramekin arrived completely broken. More effective packaging or a fragile label would have been a plus to avoid losing any items.
Sophie T.
purchased on 26/01/2025
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Answer from Maxxidiscount.com
Hello Sophie,
Thank you for taking the time to share your feedback. We're sorry to hear that your order arrived with a damaged item. We appreciate your suggestion regarding packaging and labeling, and will look into it to improve our services. Please do not hesitate to contact us for a replacement. Your satisfaction is our top priority.
Yours faithfully
The Maxxidiscount team
Thank you for taking the time to share your feedback. We're sorry to hear that your order arrived with a damaged item. We appreciate your suggestion regarding packaging and labeling, and will look into it to improve our services. Please do not hesitate to contact us for a replacement. Your satisfaction is our top priority.
Yours faithfully
The Maxxidiscount team
3
/5
★★★☆☆
I have a defective item in my order and I don't know how to send them a message.
Angélique G.
purchased on 06/01/2025
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3
/5
★★★☆☆
Difficulty in tracking my order and long delivery time (3 weeks) order corresponds to my expectations.
Claude H.
purchased on 28/11/2024
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2
/5
★★☆☆☆
Delivery much too long, arrived after complaint!
Jean-claude D.
purchased on 20/11/2024
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3
/5
★★★☆☆
Product conforms to order but shipping time very very long!
Estelle C.
purchased on 10/09/2024
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2
/5
★★☆☆☆
I requested a return but never received a return slip despite sending two messages. I tried to call but customer service is unreachable.
Marion J.
purchased on 08/09/2024
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3
/5
★★★☆☆
The expedition is very long indeed
Lynda M.
purchased on 09/08/2024
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2
/5
★★☆☆☆
Hello My opinion...the shipment is long and upon receipt there are two unpleasant surprises: one that your service has resolved by reimbursing me for the erasers and the other I am still waiting for concerning the non-receipt of the non-received agenda. So my opinion of this site is very mixed.
Celine N.
purchased on 22/07/2024
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2
/5
★★☆☆☆
Well received but average quality. The handle broke after 2 weeks of use.
Hafsoi M.
purchased on 13/07/2024
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2
/5
★★☆☆☆
One of the two products I received does not match my order. Customer service is difficult to contact to deal with this error.
Sisley V.
purchased on 13/07/2024
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3
/5
★★★☆☆
The items are really beautiful and I received my parcel in less than a week.
Jodelle E.
purchased on 02/07/2024
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2
/5
★★☆☆☆
Half of the items I ordered were the wrong items. Different size than requested
Rutger K.
purchased on 16/06/2024
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3
/5
★★★☆☆
Accessible, customer-friendly site
Muriel S.
purchased on 31/03/2024
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3
/5
★★★☆☆
Disappointed with the product Bad choice on my part
Gérard S.
purchased on 31/03/2024
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3
/5
★★★☆☆
The gift is not yet offered.
Ghyslaine P.
purchased on 30/01/2024
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3
/5
★★★☆☆
Satisfied with my purchases. The downside is that delivery takes far too long.
Yasmina L.
purchased on 22/01/2024
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3
/5
★★★☆☆
Freight charges
Anne-sophie Q.
purchased on 27/11/2023
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3
/5
★★★☆☆
Received 2 days late
Aline B.
purchased on 16/11/2023
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3
/5
★★★☆☆
It may not be your fault, but my parcel did not arrive at the relay point I had indicated. Knowing that I ordered from another store the same day and it was delivered to the original relay point. Your prices are not expensive. Products well packaged. But not satisfied with the delivery.
Nadine D.
purchased on 01/11/2023
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2
/5
★★☆☆☆
Medium quality
Farida D.
purchased on 21/10/2023
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2
/5
★★☆☆☆
Plastic box damaged because of very basic protection of the package.
Claude S.
purchased on 13/09/2023
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3
/5
★★★☆☆
Oggetto n.3 Skylander night swift buoni prezzi ,giocattoli perfettamente funzionanti , ma pacco consegnato aperto meglio chiudere il pacco con più nastro
Bortoletto A.
purchased on 29/08/2023
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2
/5
★★☆☆☆
2 products ordered only 1 in the package and after making a complaint I was told "out of stock we preferred to send you only one" but I was not warned and they waited for my complaint to reimburse me and no gesture on the shipping costs which are very expensive...
Dorothee C.
purchased on 03/08/2023
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3
/5
★★★☆☆
Lots of nice things for sale but the site could be improved. What's more, I haven't even figured out how to return an item yet.
Gessica M.
purchased on 19/08/2023
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2
/5
★★☆☆☆
The product sent to me was slightly damaged
Jasna Z.
purchased on 19/08/2023
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2
/5
★★☆☆☆
Missing 2 items. I made a claim and no return. Very disappointed
Malika Z.
purchased on 16/08/2023
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Answer from Maxxidiscount.com
Below is our message following your complaint of August 23:
-------------------------------
Dear customer,
thank you for your message.
We apologize for the inconvenience.
A refund of 3.38 was issued today via Paypal,
Yours sincerely
Customer service
Maxxidiscount.com
----------------------------------
Please do not reply to this email.
Login to your account to send us your message,
or
https://www.maxxidiscount.com/fr/contactez-nous
-------------------------------
Dear customer,
thank you for your message.
We apologize for the inconvenience.
A refund of 3.38 was issued today via Paypal,
Yours sincerely
Customer service
Maxxidiscount.com
----------------------------------
Please do not reply to this email.
Login to your account to send us your message,
or
https://www.maxxidiscount.com/fr/contactez-nous
3
/5
★★★☆☆
The return policy is not clear enough, very difficult to reach customer service.
Céline M.
purchased on 12/08/2023
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3
/5
★★★☆☆
Attractive price. Correct delivery time. Agenda received damaged... The cover must have been folded for a while.
Elisa Q.
purchased on 11/08/2023
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2
/5
★★☆☆☆
The satchel looks sturdy but it's not the model we ordered.
Steeve M.
purchased on 29/07/2023
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