/10
★★★★★
based on 2168 reviews published
★★★★★
based on 2168 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very disappointed not to be repeated
Abdelhamid A.
purchased on 13/07/2023
Translated review
Answer from Maxxidiscount.com
Beste Abdelhamid Abbaoui,
Het spijt ons te horen dat u erg teleurgesteld was over uw recente aankoop bij ons.
Uw tevredenheid is onze topprioriteit en we zijn vastbesloten om deze situatie voor u op te lossen.
Om de redenen van je ontevredenheid beter te begrijpen, raden we je aan om ons te vertellen over de specifieke problemen die je hebt ervaren met het product.
We willen rekening houden met al je feedback om ons aanbod te verbeteren en je een positieve winkelervaring te bieden.
We willen graag de kans krijgen om u volledig tevreden te stellen en uw vertrouwen terug te winnen.
Om dit te doen, nodigen we je uit om rechtstreeks contact met ons op te nemen via de contactpagina van onze website om ons te vertellen wat je er niet goed aan vond.
https://www.maxxidiscount.com/fr/contactez-nous
We zullen je verzoek met de grootst mogelijke zorg behandelen en er alles aan doen om een oplossing te vinden die is afgestemd op jouw behoeften.
We willen je ervan verzekeren dat we je mening waarderen en alle feedback van klanten zeer serieus nemen. Je winkelervaring bij ons moet positief zijn en we zullen er alles aan doen om de situatie recht te zetten.
Nogmaals, het spijt ons dat u een teleurstellende ervaring met ons heeft gehad. We kijken uit naar de mogelijkheid om u in de toekomst een betere ervaring te bieden.
Met vriendelijke groet
Het Maxxidiscount-team
Het spijt ons te horen dat u erg teleurgesteld was over uw recente aankoop bij ons.
Uw tevredenheid is onze topprioriteit en we zijn vastbesloten om deze situatie voor u op te lossen.
Om de redenen van je ontevredenheid beter te begrijpen, raden we je aan om ons te vertellen over de specifieke problemen die je hebt ervaren met het product.
We willen rekening houden met al je feedback om ons aanbod te verbeteren en je een positieve winkelervaring te bieden.
We willen graag de kans krijgen om u volledig tevreden te stellen en uw vertrouwen terug te winnen.
Om dit te doen, nodigen we je uit om rechtstreeks contact met ons op te nemen via de contactpagina van onze website om ons te vertellen wat je er niet goed aan vond.
https://www.maxxidiscount.com/fr/contactez-nous
We zullen je verzoek met de grootst mogelijke zorg behandelen en er alles aan doen om een oplossing te vinden die is afgestemd op jouw behoeften.
We willen je ervan verzekeren dat we je mening waarderen en alle feedback van klanten zeer serieus nemen. Je winkelervaring bij ons moet positief zijn en we zullen er alles aan doen om de situatie recht te zetten.
Nogmaals, het spijt ons dat u een teleurstellende ervaring met ons heeft gehad. We kijken uit naar de mogelijkheid om u in de toekomst een betere ervaring te bieden.
Met vriendelijke groet
Het Maxxidiscount-team
1
/5
★☆☆☆☆
Package received incomplete no response from the seller, when claiming I am very disappointed
Florence M.
purchased on 12/04/2023
Translated review
Answer from Maxxidiscount.com
Thank you for your feedback.
However, we do not have any record of your emails on the support.
An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]
When you made your claim on paypal you found that you were refunded within the hour and we apologized to you.
thank you
Sincerely,
Maxxidiscount
However, we do not have any record of your emails on the support.
An email should be sent to :
https://www.maxxidiscount.com/fr/contactez-nous
or to [email protected]
When you made your claim on paypal you found that you were refunded within the hour and we apologized to you.
thank you
Sincerely,
Maxxidiscount
1
/5
★☆☆☆☆
Too bad I can't put 0 since the package was never received!
Anne Sophie F.
purchased on 08/03/2023
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Foggetta
We thank you for your notice.
Your order has been shipped within the deadline. You contacted us because the order did not reach you, so we opened a dispute with the carrier and the package seems to have been misplaced by their service.
Your order was subsequently refunded in full.
Thank you for your understanding.
Yours faithfully
The Maxxidiscount.com team
We thank you for your notice.
Your order has been shipped within the deadline. You contacted us because the order did not reach you, so we opened a dispute with the carrier and the package seems to have been misplaced by their service.
Your order was subsequently refunded in full.
Thank you for your understanding.
Yours faithfully
The Maxxidiscount.com team
1
/5
★☆☆☆☆
I ordered a 5-meter meter on Feb. 25, 2023, and mistakenly an 8-meter meter arrived. I sent on contacts, a request for explanation, but as of today March 12 I have not received any response. I do not have a good impression of this seller. I am willing to change the review if there is any contact about it.
Renato F.
purchased on 25/02/2023
Translated review
1
/5
★☆☆☆☆
Completely disappointed I ordered size 140 and received size 90 so I wouldn't do anything with it and my son is disappointed too
Morgane R.
purchased on 24/01/2023
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Rey
Following our phone call, you will find enclosed the return form allowing you to send us the comforter cover La Patrouille so that we can manage the manufacturing defect. A new comforter cover, which we hope will brighten up your son, will then be sent to you.
Our team remains at your disposal for any information.
Kind regards
The Maxxidiscount.com team
Following our phone call, you will find enclosed the return form allowing you to send us the comforter cover La Patrouille so that we can manage the manufacturing defect. A new comforter cover, which we hope will brighten up your son, will then be sent to you.
Our team remains at your disposal for any information.
Kind regards
The Maxxidiscount.com team
1
/5
★☆☆☆☆
There was already an error on the destination of my package I had to pay 5€ more delivery and now we are 3 weeks from my order and it never arrived at my home.
Jonathan J.
purchased on 18/12/2022
Translated review
Answer from Maxxidiscount.com
Hello Mr. Joachim
We thank you for your opinion 🙂
However, there was no error of destination on our part for your order. You have placed an order for delivery in France, but you live in Martinique. The shipping costs involved are really not the same. We have therefore offered you, rather than cancel your order, to ship it to Martinique if the consequent shipping costs were rules, which you have accepted.
The order has been shipped and as confirmed by the tracking of your package, it is being delivered.
Thank you for your understanding.
Kind regards
The Maxxidiscount team
We thank you for your opinion 🙂
However, there was no error of destination on our part for your order. You have placed an order for delivery in France, but you live in Martinique. The shipping costs involved are really not the same. We have therefore offered you, rather than cancel your order, to ship it to Martinique if the consequent shipping costs were rules, which you have accepted.
The order has been shipped and as confirmed by the tracking of your package, it is being delivered.
Thank you for your understanding.
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
Unprofessional, very disappointed by the answers obtained...
Patrice G.
purchased on 12/12/2022
Translated review
Answer from Maxxidiscount.com
Hello Mr. Goux
We thank you for your opinion.
An answer was brought to you by e-mail and a refill was sent to you for the ordered pen 🙂
Kind regards
The Maxxidiscount team
We thank you for your opinion.
An answer was brought to you by e-mail and a refill was sent to you for the ordered pen 🙂
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
No soap ever delivered and no more sound and no more picture to run away from
Sarah N.
purchased on 07/12/2022
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Natario,
You placed an order with us on December 7, 2023 and it is noted shipped to your home since December 9, 2023.
You have contacted us to dispute the delivery and the order has been refunded in full.
Kind regards
The Maxxidiscount team
You placed an order with us on December 7, 2023 and it is noted shipped to your home since December 9, 2023.
You have contacted us to dispute the delivery and the order has been refunded in full.
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
The article was broken when I received it. I claimed this 2nd Dec. Toiday, 8th I am still waiting for a comfirmation to return the package.
Leila S.
purchased on 28/11/2022
Translated review
1
/5
★☆☆☆☆
I ordered by mistake a 2022 agenda instead of 2023. It's amazing that you still have them in stock. So I find myself with a completely useless agenda.
Marie D.
purchased on 23/11/2022
Translated review
Answer from Maxxidiscount.com
Hello Ms. Delhommeau,
You have ordered a 2022 agenda, which we certainly still have in stock, and we have sent you what was ordered... It is specified in the title of the ad and in the description that it is a 2022 agenda.
So we have simply met your expectations.
Thank you for your understanding.
Thank you for your understanding.
The Maxxidiscount team
You have ordered a 2022 agenda, which we certainly still have in stock, and we have sent you what was ordered... It is specified in the title of the ad and in the description that it is a 2022 agenda.
So we have simply met your expectations.
Thank you for your understanding.
Thank you for your understanding.
The Maxxidiscount team
1
/5
★☆☆☆☆
Disappointed not to have had a message indicating a missing product
Jennifer T.
purchased on 09/10/2022
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Tassart,
We apologize for the inconvenience caused.
The out-of-stock item has of course been refunded.
Kind regards
The Maxxidiscount team
We apologize for the inconvenience caused.
The out-of-stock item has of course been refunded.
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
I needed boxes to move 1 week later it was not shipped I asked for the cancellation and I am waiting and claiming my refund for 15 days now ...
Yann D.
purchased on 30/09/2022
Translated review
Answer from Maxxidiscount.com
Hello Mr. Delplanque,
Your order placed on 30/09/2022 has been shipped but seems to have been misplaced by the carrier. A dispute has been opened with the latter and a full settlement has been initiated.
Kind regards
The Maxxidiscount team
Your order placed on 30/09/2022 has been shipped but seems to have been misplaced by the carrier. A dispute has been opened with the latter and a full settlement has been initiated.
Kind regards
The Maxxidiscount team
1
/5
★☆☆☆☆
It took almost 15 days for me to receive my order having paid 6.90€ for a delivery in 48-72h I will not recommend this site.
Cecile P.
purchased on 26/09/2022
Translated review
1
/5
★☆☆☆☆
I did not receive the right item and moreover impossible to have them online to know how to return the item or possibly a refund.To avoid
Azize G.
purchased on 22/09/2022
Translated review
Answer from Maxxidiscount.com
Hello Mr. Gasmi,
You have ordered a diary l'Etudiant Strass in a random color (black or pink) and it is exactly, after verification, what we have sent you.
Our after-sales service has been in touch with you on the phone and by e-mail to tell you how to return the product if it does not suit you.
We are still waiting for your return.
Kind regards
Maxxidiscount
You have ordered a diary l'Etudiant Strass in a random color (black or pink) and it is exactly, after verification, what we have sent you.
Our after-sales service has been in touch with you on the phone and by e-mail to tell you how to return the product if it does not suit you.
We are still waiting for your return.
Kind regards
Maxxidiscount
1
/5
★☆☆☆☆
Package not received. No reaction from Maxxidiscount. It is me who has to harass Mondial Relais to know where my package is. I ask for a return of the package since it is lost and Maxxidiscount refuses. When this story is over I will not order anymore.
Marine M.
purchased on 04/09/2022
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Magnin,
We apologize for the inconvenience caused.
Our after-sales service has taken your complaint into account and has made a claim to the carrier to find out what happened to your package. We take this matter very seriously and a return will be made as soon as possible.
Kind regards
Maxxidiscount.com
We apologize for the inconvenience caused.
Our after-sales service has taken your complaint into account and has made a claim to the carrier to find out what happened to your package. We take this matter very seriously and a return will be made as soon as possible.
Kind regards
Maxxidiscount.com
1
/5
★☆☆☆☆
The agenda has taken on water, some pages are stuck and are unusable. I will not order from this site again. I am very disappointed.
Laetitia G.
purchased on 15/09/2022
Translated review
1
/5
★☆☆☆☆
I was very happy because the package arrived in 3 days as indicated, BUT wrong item received... But a very fast sav who sent me the return form right away. I'm waiting patiently for the return of my order hoping that this time it's the right one.
Alison B.
purchased on 14/09/2022
Translated review
Answer from Maxxidiscount.com
Hello Ms. Beyer,
We apologize for the inconvenience caused by this product error.
Our after-sales service immediately took care of your complaint and was able to process the product exchange as soon as possible.
Kind regards
Maxxidiscount.com
We apologize for the inconvenience caused by this product error.
Our after-sales service immediately took care of your complaint and was able to process the product exchange as soon as possible.
Kind regards
Maxxidiscount.com
1
/5
★☆☆☆☆
No, package marked on the site shipped but after a call back to find out where the package is I was informed that due to a stock problem they had to cancel my order. Still no refund received.
Bernadett W.
purchased on 10/09/2022
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Wach,
We apologize for the inconvenience caused.
Due to a shortage of stock on the product ordered, we were unable to fulfill your order.
This last one was thus refunded to you in its entirety.
Good to you
Maxxdiscount.com
We apologize for the inconvenience caused.
Due to a shortage of stock on the product ordered, we were unable to fulfill your order.
This last one was thus refunded to you in its entirety.
Good to you
Maxxdiscount.com
1
/5
★☆☆☆☆
Bag that does not fit I want to send it back but no response I do not recommend.
Sabrina M.
purchased on 28/07/2022
Translated review
1
/5
★☆☆☆☆
Return shipping costs at my expense
Elodie P.
purchased on 03/08/2022
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Porrazzo,
You ordered Tigex soothers that we delivered to you in due form. The pacifiers were delivered to you and you then contacted our after-sales service indicating that you had ordered the wrong model.
In this case, the return costs are at the customer's expense as indicated in our return policy.
Upon receipt of the returned product, a refund was immediately made.
Kind regards
Maxxidiscount.com
You ordered Tigex soothers that we delivered to you in due form. The pacifiers were delivered to you and you then contacted our after-sales service indicating that you had ordered the wrong model.
In this case, the return costs are at the customer's expense as indicated in our return policy.
Upon receipt of the returned product, a refund was immediately made.
Kind regards
Maxxidiscount.com
1
/5
★☆☆☆☆
Very disappointed, I ordered 1 inflatable buzz l'eclair ship for my son which arrived flat. I am still waiting for a refund or a new ship.
Delphine S.
purchased on 15/07/2022
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Soulié,
Following your SAV complaint to our services, a new buoy was immediately sent to your home.
Kind regards
Maxxidiscount.com
Following your SAV complaint to our services, a new buoy was immediately sent to your home.
Kind regards
Maxxidiscount.com
1
/5
★☆☆☆☆
The profuct came really damaged
Erwin E.
purchased on 11/05/2022
Translated review
1
/5
★☆☆☆☆
Order bottle, cardboard all broken and torn
Vanessa S.
purchased on 20/04/2022
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Salmeron,
We thank you for your evaluation.
However, we do not have any complaint e-mail from you. We invite you to contact our after-sales service who will handle your complaint as soon as possible.
Sincerely
The Maxxidiscount team
We thank you for your evaluation.
However, we do not have any complaint e-mail from you. We invite you to contact our after-sales service who will handle your complaint as soon as possible.
Sincerely
The Maxxidiscount team
1
/5
★☆☆☆☆
First experience on this site. My order is missing an item, I made a claim by mail and to date no response. I do not recommend.
Hélène M.
purchased on 07/04/2022
Translated review
Answer from Maxxidiscount.com
Hello,
thank you for your feedback.
However we do not count any mail from your mail,
for a better support please contact us at :
https://www.maxxidiscount.com/fr/contactez-nous
Thank you,
Sincerely,
Maxxidiscount
thank you for your feedback.
However we do not count any mail from your mail,
for a better support please contact us at :
https://www.maxxidiscount.com/fr/contactez-nous
Thank you,
Sincerely,
Maxxidiscount
1
/5
★☆☆☆☆
Package not received and refunded without any explanation
Emilie M.
purchased on 16/01/2022
Translated review
Answer from Maxxidiscount.com
Hello Mrs. Mothais,
Thank you for your feedback. Unfortunately, due to a shortage of stock on the product we could not honor your order. This one was thus refunded to you in its entirety.
Sincerely
The Maxxidiscount team
Thank you for your feedback. Unfortunately, due to a shortage of stock on the product we could not honor your order. This one was thus refunded to you in its entirety.
Sincerely
The Maxxidiscount team
1
/5
★☆☆☆☆
I am very disappointed my backpack arrived with a crushed piece that regulates the straps so unusable, a week before Christmas I have no news despite my request and photo support ....Disappointed...really disappointed.
Fabienne B.
purchased on 27/11/2021
Translated review
Answer from Maxxidiscount.com
Hello,
we sent you a new binder, could you change your mind?
Thank you
Sincerely,
Maxxidiscount
we sent you a new binder, could you change your mind?
Thank you
Sincerely,
Maxxidiscount
1
/5
★☆☆☆☆
Product received damaged. I tried to contact the seller by phone without success to return my product without any answer. I then sent an email and still nothing.... Total lack of seriousness: to flee!
Nathalie S.
purchased on 17/11/2021
Translated review
Answer from Maxxidiscount.com
Hello,
thank you for your message.
For a better service, please contact us by email,
we will not fail to find a solution for you,
Sincerely,
Maxxidiscount
thank you for your message.
For a better service, please contact us by email,
we will not fail to find a solution for you,
Sincerely,
Maxxidiscount
1
/5
★☆☆☆☆
I can not recommend the company Maxxdiscount at all! Twice received defective goods, despite the advice to pack them accordingly due to the fragility. It was expected that I return the defective goods. After my notice that I do not return them at my expense, there is no reaction. Also, the second (replacement) delivery was made only after setting a deadline and threat to become active via Paypal! So fingers off!!!
Volker P.
purchased on 24/10/2021
Translated review
1
/5
★☆☆☆☆
I was very disappointed with the quality of the pillowcases, which were not sewn properly and therefore full of folds and creases, and did not form a rectangle. I have sent a message of complaint, which has remained a dead letter since, so the company does not take its customers into account. I wanted to buy a bed set, but as long as I do not have a refund or credit note, there is no chance that I will order again. I do not recommend this site ....... Not serious
Catherine S.
purchased on 27/07/2020
Translated review
Answer from Maxxidiscount.com
Hello,
Thank you for your order,
another pair of pillowcases will be sent to you,
We apologize for the inconvenience,
Sincerely,
Paris-stock.com
Thank you for your order,
another pair of pillowcases will be sent to you,
We apologize for the inconvenience,
Sincerely,
Paris-stock.com
1
/5
★☆☆☆☆
The toys arrived and don't work .the backpack with a zip that doesn't open
Rose L.
purchased on 08/05/2020
Translated review