9.4/10
★★★★★
based on 7328 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
Turns out to be far more expensive than I found elsewhere. And, perhaps because I didn't look carefully enough, I received the 75ml versions when I'd been expecting the 125ml versions.
Andrew S.
Andrew S.
purchased on 18/07/2024 
2/5
★★☆☆☆
Still not received my parcel. They tried to help but still no delivery
Achilleas K.
Achilleas K.
purchased on 04/07/2024 
2/5
★★☆☆☆
I bought 10 boxes of Macrogol 4000, and four of them were from Sandoz Laboratory. However, I didn’t know that product has orange flavor, as the website there is no this information. On the website the description is just: “Macrogol 4000 Sandoz, 10g, Box of 20 Sachets.” Any mention about orange flavor. My advice is let it clear on the website to avoid misunderstanding. I do not drink Macrogol with flavor. How can I return these 4 boxes from Sandoz? What is the return policy of Mon Coin Sante? I sent an email but no one answered.
Claudia K.
Claudia K.
purchased on 03/07/2024 
2/5
★★☆☆☆
When I placed my order, I was encouraged to exceed a certain threshold to avoid paying shipping costs. On the other hand, at the checkout, if you want to receive your package at home, you have to pay shipping costs. Why not indicate this beforehand? I don't think that's very honest. I don't think I'll ever order from Chez vous again, even though I was previously satisfied. Stop being too greedy, it's counterproductive.
Francois L.
Francois L.
purchased on 02/07/2024 
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Answer from Mon coin santé
Hello François, thank you for your review of our Mon Coin Santé website. We are sincerely sorry for the confusion regarding shipping costs, but it is clearly stated in our terms and conditions of sale that delivery is offered for orders over €69 (incl. VAT) to a relay point and not to your home address. We have taken note of your comment and will do our utmost to clarify this information before finalizing the order. We hope you will continue to trust us for your future purchases. Sincerely, the Mon Coin Santé team.
3/5
★★★☆☆
Two Stodaline ordered. 1 was smashed up.
Olivera M.
Olivera M.
purchased on 29/04/2024 
3/5
★★★☆☆
The product is very good, but the receivement was bad.
Maria S.
Maria S.
purchased on 24/04/2024 
2/5
★★☆☆☆
You have presented an unavailable product that misleads the consumer
Alain M.
Alain M.
purchased on 06/04/2024 
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Answer from Mon coin santé
Hello Alain, thank you for sharing your review of Mon coin santé. We are sorry that you have encountered difficulties with an unavailable product. We do our best to always offer quality products to our customers, but sometimes unforeseen situations can arise. We take e
3/5
★★★☆☆
Great turn around time from France to the U.S. but expensive shipping . I wish they would let you order more at time which then would save on shipping!
Justina B.
Justina B.
purchased on 06/04/2024 
3/5
★★★☆☆
The service is good
Alex T.
Alex T.
purchased on 16/03/2024 
3/5
★★★☆☆
Long last shipment and no response about asking about order status.
Piotr B.
Piotr B.
purchased on 01/02/2024 
3/5
★★★☆☆
The letter carrier deliberately delayed delivery until Monday, even though I was at home on Saturday, because he was in a hurry! And it's not the 1st time the Post Office has done this. Choose another more reliable carrier. RAS for the contents of the parcel itself
Françoise B.
Françoise B.
purchased on 13/02/2024 
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Answer from Mon coin santé
Hello Françoise, thank you for your feedback on our Mon coin santé website. We are very sorry to hear that you have encountered problems with the delivery of your parcel by La Poste. However, we are pleased to read that you were satisfied with the contents of your parcel. We take note of your comment and will pass on the information to our services. Thank you for your confidence. Kind regards."
2/5
★★☆☆☆
Good and on time, very satisfied
Mona M.
Mona M.
purchased on 20/01/2024 
3/5
★★★☆☆
Ordered and received 3 Atepadene boxes. Validity reduced to June 2024 much too short...5 months.
François V.
François V.
purchased on 15/01/2024 
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Answer from Mon coin santé
Hello François, thank you for your review of Mon coin santé. We are sorry to hear that you have encountered a problem with the validity of the products you ordered. We will pass on your comment to our team so that it can be taken into account in our future supplies. We thank you for your confidence and hope to see you soon on our site. Sincerely, The Mon coin santé team.
3/5
★★★☆☆
Very good value for money. The delivery time was 5 days late.
Elbahji A.
Elbahji A.
purchased on 20/12/2023 
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Answer from Mon coin santé
Thank you for your positive review of Mon coin santé. We are delighted that you have appreciated our value for money. Concerning the delivery delay, we do our best to respect the announced deadlines, but it can happen that unforeseen events occur. We take note of your feedback and will strive to improve this point in the future. Thank you again for your trust and support.
3/5
★★★☆☆
I'm taking my stars away because the shipping costs are very high compared with other sites. But that's the only criticism I'd make. The service is fast and perfect.
Claire L.
Claire L.
purchased on 14/10/2023 
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3/5
★★★☆☆
Order delivered quickly to the United KingdomBut the delivery costs are too highUnfortunately I am obliged to order occasionallyThe pharmaceutical product delivered was recommended to me by an Italian friend.
Michele C B.
Michele C B.
purchased on 25/09/2023 
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3/5
★★★☆☆
Registration on the website and shipping - excellent; Delivery is disgusting.
Gennady K.
Gennady K.
purchased on 01/09/2023 
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3/5
★★★☆☆
I really appreciate your pharmacy but every other time, there's a zealous customs employee who takes the pills and destroys them. Also the last delivery made by DHL, they left the delivery on the front gantry which is 2 meters from the sidewalk, they could have easily left the box between the doors.
Pierre G.
Pierre G.
purchased on 20/08/2023 
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2/5
★★☆☆☆
The product delivered is not exactly as displayed and ordered: flavonoids instead of purified flavonoid fraction.
Hubert J.
Hubert J.
purchased on 27/10/2022 
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3/5
★★★☆☆
Many difficulties to place order, because you do not accept the payment by the means E-CARTEBLEUE (nomad of the postal bank!!!!!!!!!nune answer SVP\nMERCI
Georges S.
Georges S.
purchased on 22/10/2022 
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3/5
★★★☆☆
I am satisfied with the orders I have placed so far on your site. Fast shipping, phone calls that meet my needs. I regret one thing. It's that the fact that I only order homeopathy has never entitled me to any advantage, despite the substantial sums of my orders... Sincerely
Séverine M.
Séverine M.
purchased on 04/03/2022 
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2/5
★★☆☆☆
Items shipped only in part, but payment taken in full. The remainder of the items are awaiting shipment at a later date neither confirmed nor specified without giving the customer the choice to cancel these items and a refund of said items. This is bizarre as it is possible in other online pharmacies.
Cecile D.
Cecile D.
purchased on 03/01/2022 
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3/5
★★★☆☆
Delivery and product availability are good. But your website is horrible and only works properly with Microsoft browsers. You need to hire an IT specialist to make it work with Chrome and Firefox too.
Tania A.
Tania A.
purchased on 22/11/2021 
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2/5
★★☆☆☆
Delivery was later than promised. I booked delivery 24-48 h...but received good a week later.
Marie R.
Marie R.
purchased on 09/11/2021 
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3/5
★★★☆☆
Navigation on the site is slow and not easy, for example when you want to reorder based on subsequent orders you can not change the quantities you want and are forced to recommend the same quantities and can not add or redo the quantities or other items more or less on your previous order!!!!
Andre S.
Andre S.
purchased on 04/11/2021 
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3/5
★★★☆☆
Is okay they can focus on the order I've sent !\nThey've send different medication spasfon as I've used buy!!
Salim R.
Salim R.
purchased on 23/09/2021 
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3/5
★★★☆☆
I am always satisfied with products from you but this last time the delivery courier was horrible. It took me over five days to sort it out and several trips. The courier was ***.
Jennifer C.
Jennifer C.
purchased on 25/08/2021 
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2/5
★★☆☆☆
I haven't received my order.
Robert K.
Robert K.
purchased on 22/04/2021 
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3/5
★★★☆☆
The order went well but the medicine boxes were not sufficiently protected in the parcel and the tablets were in crumbs and dust in the tubes on arrival. I sent an email about this but never received a reply.
Marc P.
Marc P.
purchased on 22/02/2021 
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3/5
★★★☆☆
Navigation on the site not very practical. Very fast delivery.
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Acheteur Vérifié
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