/10
★★★★★
based on 4746 reviews published
★★★★★
based on 4746 reviews published
Latest customer reviews
5
/5
★★★★★
Missed a few stickers but good
Cristopher M.
purchased on 27/09/2024
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5
/5
★★★★★
Everything perfect and very fast
Emilio R.
purchased on 14/09/2024
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4
/5
★★★★☆
Speed
Fernando Q.
purchased on 30/09/2024
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5
/5
★★★★★
All correct and on time, thank you.
Marcel Ariel M.
purchased on 14/09/2024
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5
/5
★★★★★
Fast delivery and good price
Melanie C.
purchased on 15/09/2024
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5
/5
★★★★★
All in accordance
Carlos Miguel R.
purchased on 23/09/2024
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5
/5
★★★★★
Product is as expected. Delivery was very fast.
António S.
purchased on 26/09/2024
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5
/5
★★★★★
Very good buy
Oscar V.
purchased on 12/09/2024
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1
/5
★☆☆☆☆
Very bad shipping!
Martina R.
purchased on 09/09/2024
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Answer from Mundo-Surf
Hello Martina and thank you for your order. Your order was shipped as expected. However, there was a problem as you listed an incorrect zip code in the address.
We notified GLS to arrange the correct delivery, but they were unable to deliver the package because they could not find you at the address.
Your order has been returned to us and we have already processed the full refund.
We apologize for the inconvenience and hope to see you again soon.
Ignacio, customer service.
We notified GLS to arrange the correct delivery, but they were unable to deliver the package because they could not find you at the address.
Your order has been returned to us and we have already processed the full refund.
We apologize for the inconvenience and hope to see you again soon.
Ignacio, customer service.
5
/5
★★★★★
Very satisfied with the product and service. The only downside was that delivery was 3 days later than the scheduled date. Mundo-Surf is not to blame, but rather the carrier GLS.
Gregory B.
purchased on 16/09/2024
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Answer from Mundo-Surf
Hello Gregory and thank you for your order. Your order was shipped on September 17 and the delivery date was between September 18 and 24. The delivery took place on the 23rd, so it was on time.
Thanks all the same for your feedback, and we do our best to ensure that deliveries are made as quickly as possible 🙂
Sincerely, Ignacio from Customer Service.
Thanks all the same for your feedback, and we do our best to ensure that deliveries are made as quickly as possible 🙂
Sincerely, Ignacio from Customer Service.
5
/5
★★★★★
Good price, incredible stock, speed and seriousness. A pleasure to buy in this store.
Juan Jose C.
purchased on 12/09/2024
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5
/5
★★★★★
Very good
Beatriz Z.
purchased on 12/09/2024
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1
/5
★☆☆☆☆
The store well, pay 3 times the value to the collection company? Piece of thieves
Manuel E.
purchased on 11/09/2024
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Answer from Mundo-Surf
Hello Manuel and thank you for your order.
The payment method selected in your order is "surf first and pay later". This is a payment method where payment is made 7 days after placing the order.
Sequra sent you an email notification to process the payment on the due date but you did not make it. So by not making the payment, Sequra adds a commission for non-payment.
Also please note that this does not depend on us but Sequra is in charge of processing the collections.
We hope you understand this. Best regards and we are at your disposal.
The payment method selected in your order is "surf first and pay later". This is a payment method where payment is made 7 days after placing the order.
Sequra sent you an email notification to process the payment on the due date but you did not make it. So by not making the payment, Sequra adds a commission for non-payment.
Also please note that this does not depend on us but Sequra is in charge of processing the collections.
We hope you understand this. Best regards and we are at your disposal.
5
/5
★★★★★
Fantastic treatment in the physical store and also online. If you call by phone, they also advise you very well.
Ana Belen C.
purchased on 26/09/2024
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5
/5
★★★★★
Everything went well, gladly again. Shipment to Germany within a few days.
Mario D.
purchased on 21/09/2024
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5
/5
★★★★★
👍🏻
Elias V.
purchased on 09/09/2024
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5
/5
★★★★★
Fast and accurate delivery! Perfect shaving
Vincent F.
purchased on 24/09/2024
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5
/5
★★★★★
Very good service, follow up at all times and fast delivery.
Albert C.
purchased on 25/09/2024
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5
/5
★★★★★
Perfect!
Myriam G.
purchased on 19/09/2024
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5
/5
★★★★★
My order arrived in perfect condition, the only thing is that it took about 10 days to arrive in Las Palmas.
Juan Carmelo P.
purchased on 06/09/2024
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5
/5
★★★★★
Everything great, good service and fast shipping
Silvio F.
purchased on 09/09/2024
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5
/5
★★★★★
Great, 100% recommended.
Carlos G.
purchased on 23/09/2024
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5
/5
★★★★★
Top
Gabriele B.
purchased on 14/09/2024
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5
/5
★★★★★
It was the first time I made a purchase at Mundo-Surf and I am delighted. Fast, great price, first class product. I loved the friendliness of their dealings and commitment to my order from the time I placed it to the complete delivery. Great attention to the proper shipping of my purchase and a personal touch throughout the process. I will definitely repeat! 🌟
Ana B.
purchased on 30/08/2024
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5
/5
★★★★★
Everything perfect and efficient management. 100% secure !!!!
Hugo B.
purchased on 08/09/2024
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1
/5
★☆☆☆☆
I am still waiting for my order...
Josu B.
purchased on 04/09/2024
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Answer from Mundo-Surf
Hello Josu and thank you for your order.
We apologize for the delay in the delivery of your order. There have been several label problems that Correos has been managing while passing from one agency to another, so they did not know where your package was.
After several days of complaining, it was found and delivered to you on September 25th.
We hope you enjoy it!
Best regards. Ignacio from customer service.
We apologize for the delay in the delivery of your order. There have been several label problems that Correos has been managing while passing from one agency to another, so they did not know where your package was.
After several days of complaining, it was found and delivered to you on September 25th.
We hope you enjoy it!
Best regards. Ignacio from customer service.
5
/5
★★★★★
Everything was perfect.
Fernando M.
purchased on 04/09/2024
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5
/5
★★★★★
Perfect
Daniel S.
purchased on 18/09/2024
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5
/5
★★★★★
Excellent
Rodrigo B.
purchased on 11/09/2024
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5
/5
★★★★★
Fast and efficient. Excellent equipment
Gonçalo B.
purchased on 15/09/2024
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