/10
★★★★★
based on 4745 reviews published
★★★★★
based on 4745 reviews published
Latest customer reviews
5
/5
★★★★★
All great
Alberto C.
purchased on 07/03/2025
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5
/5
★★★★★
72h delivery in Portugal
Pedro C.
purchased on 25/02/2025
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5
/5
★★★★★
Fast order preparation and delivery. Perfect
Gildas M.
purchased on 24/02/2025
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4
/5
★★★★☆
I have already bought a few times and everything always arrives well and fast. In fact when I need something to repair the board I go straight to your website.
Santiago D.
purchased on 25/02/2025
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5
/5
★★★★★
Ras Tracking and fast shipping
Kevin L.
purchased on 21/02/2025
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5
/5
★★★★★
Fast shipping
Carlos B.
purchased on 23/02/2025
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5
/5
★★★★★
Tudo ótimo como sempre😎
Manuela M.
purchased on 24/02/2025
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5
/5
★★★★★
Fast delivery and the product conformed to the description.
Pere O.
purchased on 21/02/2025
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5
/5
★★★★★
Very good service, very fast order, thank you.
Daniel R.
purchased on 24/02/2025
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5
/5
★★★★★
Everything very well and fast, I received my order in 24 hours!
Jose L.
purchased on 24/02/2025
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5
/5
★★★★★
All very well as always.
Jon G.
purchased on 22/02/2025
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5
/5
★★★★★
Good prices, ease of purchase
Paula T.
purchased on 19/02/2025
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5
/5
★★★★★
Very pleased
Alicia P.
purchased on 09/12/2024
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5
/5
★★★★★
Fast and 100 % packaging
Angel Luis G.
purchased on 18/02/2025
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3
/5
★★★☆☆
With the store everything is fine, the problem is the shipping, as customs retains you get into an odyssey of paperwork and payments that are not worth the end or profitable, without wishing to harm the seller, in my opinion I recommend not to buy anything over 150 euros from the Canary Islands.
Prudencio T.
purchased on 01/02/2025
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Answer from Mundo-Surf
Hello Prudencio and thank you for your order. When you place an order with shipping to the Canary Islands it is specified that the shipment may have customs costs in addition to the payment of the Canary Islands tax. With this you receive a notice from Customs to send the documentation they request and that when you send it the shipment is unlocked so you can receive it.
We understand that it is somewhat tedious but this does not depend neither on the carrier nor on us.
We hope this has been clarified.
Best regards.
Ignacio from customer service.
We understand that it is somewhat tedious but this does not depend neither on the carrier nor on us.
We hope this has been clarified.
Best regards.
Ignacio from customer service.
5
/5
★★★★★
Authentic professionals with an exquisite customer service.
Roberto P.
purchased on 28/01/2025
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5
/5
★★★★★
Loved the gift, thank you!
Alejandro R.
purchased on 01/02/2025
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5
/5
★★★★★
My order arrived earlier than expected and everything as ordered. Great
Isadora R.
purchased on 15/02/2025
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5
/5
★★★★★
Very good service
Maria S.
purchased on 10/02/2025
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5
/5
★★★★★
Nickel
Floryan N.
purchased on 11/02/2025
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5
/5
★★★★★
I haven't tested my Surf skate yet, but even if the box was badly damaged, the inside was in perfect condition.
Frédéric L.
purchased on 27/01/2025
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5
/5
★★★★★
Very good service and product
Gustavo P.
purchased on 23/01/2025
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5
/5
★★★★★
Highly recommended, I had to contact them and they solved the problem quickly. The order arrived very soon, very well packed. Thank you very much and good waves.
Miguel Ángel P.
purchased on 01/02/2025
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5
/5
★★★★★
Top! Correu tudo bem.
Nelson M.
purchased on 30/01/2025
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5
/5
★★★★★
Slide skate surf received in 1 week. Happy with the new toy!
Michael M.
purchased on 29/01/2025
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1
/5
★☆☆☆☆
Mundo Surf stopped replying to me for several days after requesting a new product with different size. On top of that, they lied that they would send me a new product with the correct size, but after I returned the product (paying from my own pocket) they just refunded me and didn't give a single fuck.
Luciano F.
purchased on 22/01/2025
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Answer from Mundo-Surf
Good morning, Luciano.
We had processed the exchange for your wetsuit and maintained constant contact via WhatsApp.
We informed you that a note needed to be included in the return for us to proceed with the size exchange. Since there was no note, my colleague processed the refund instead.
But no problem, you can place a new order with the correct size whenever you like :).
We hope everything is now resolved.
Best regards,
Ignacio from Customer Service.
We had processed the exchange for your wetsuit and maintained constant contact via WhatsApp.
We informed you that a note needed to be included in the return for us to proceed with the size exchange. Since there was no note, my colleague processed the refund instead.
But no problem, you can place a new order with the correct size whenever you like :).
We hope everything is now resolved.
Best regards,
Ignacio from Customer Service.
1
/5
★☆☆☆☆
Late delivery and payment problems
Robinson B.
purchased on 06/01/2025
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Answer from Mundo-Surf
Hello Robinson,
The payment problem is due to the fact that you applied two discount codes when only one was accepted. In this case, you had to make an additional payment, so we had to wait to receive your payment. Once the shipment was made, delivery took place on the date scheduled by the carrier.
Yours faithfully
We hope that everything is now resolved.
Ignacio from customer service.
The payment problem is due to the fact that you applied two discount codes when only one was accepted. In this case, you had to make an additional payment, so we had to wait to receive your payment. Once the shipment was made, delivery took place on the date scheduled by the carrier.
Yours faithfully
We hope that everything is now resolved.
Ignacio from customer service.
5
/5
★★★★★
Package received! Bravo for the professionalism of the order picker! Very satisfied
Valentin V.
purchased on 25/01/2025
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5
/5
★★★★★
Time will tell if I made good purchases. I got along very well with the store, both in terms of advice and shipping. I would have liked it if the shipping costs had been lower to keep the savings that were there anyway. I recommend shopping at Mundo Surf.
Alessandro C.
purchased on 24/01/2025
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5
/5
★★★★★
Good service.
Eduardo A.
purchased on 22/01/2025
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