/10
★★★★★
based on 4747 reviews published
★★★★★
based on 4747 reviews published
Latest customer reviews
5
/5
★★★★★
The purchase was easy and they took care of my questions and needs. Thank you!
Sylvia K.
purchased on 17/12/2023
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5
/5
★★★★★
Super professional team, fast delivery. I am very happy
Fabrizio M.
purchased on 26/12/2023
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5
/5
★★★★★
Ok
Israel M.
purchased on 15/01/2024
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1
/5
★☆☆☆☆
The home delivery service sucked, it took me 2 days longer than expected, it was supposed to arrive on January 10th and it arrived on January 12th and the grip was scratched.
Bruno V.
purchased on 08/01/2024
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Answer from Mundo-Surf
Hello Bruno and thank you for your order. You are right and we apologize for the delay of 48 hours in the delivery of your order.
Apparently the tracking details that they had breakage in the delivery van but it is not an excuse.
For your next order it will be on time, you'll see! 🙂
Best regards.
Ignacio from customer service.
Apparently the tracking details that they had breakage in the delivery van but it is not an excuse.
For your next order it will be on time, you'll see! 🙂
Best regards.
Ignacio from customer service.
5
/5
★★★★★
Encomenda chegou super rapidamente.
Marina L.
purchased on 11/01/2024
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5
/5
★★★★★
They helped me at all times during the follow-up of my order.
Silvia M.
purchased on 24/12/2023
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5
/5
★★★★★
Perfect, highly recommended
Ainhoa B.
purchased on 10/01/2024
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5
/5
★★★★★
Awesome Board, Overall I had a good experience!
Martin H.
purchased on 16/11/2023
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5
/5
★★★★★
Very good deal 🤝
Antonio S.
purchased on 28/12/2023
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5
/5
★★★★★
Super fast and correct
Adrian C.
purchased on 08/01/2024
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1
/5
★☆☆☆☆
I did not receive the order.
Simão C.
purchased on 31/12/2023
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Answer from Mundo-Surf
Hello Simon and thank you for your order. We noticed that you received your order on January 10th, so we hope everything is correct. If so and we apologize for the delay in delivery, we were waiting for confirmation of the correct address to make the delivery. We hope you enjoy it.
Best regards.
Ignacio, Customer Service.
Best regards.
Ignacio, Customer Service.
5
/5
★★★★★
Everything perfect 👌
Alexander R.
purchased on 17/12/2023
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5
/5
★★★★★
It came fast and was perfectly and well packaged.
Maria Dolores J.
purchased on 20/12/2023
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5
/5
★★★★★
Excellent product and fast delivery
Enrique Alberto L.
purchased on 06/01/2024
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5
/5
★★★★★
Very fast shipping and everything correct
Alejandro C.
purchased on 07/01/2024
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5
/5
★★★★★
Everything perfect Fast and trouble free
Raimundo M.
purchased on 07/01/2024
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5
/5
★★★★★
Good prices, fast delivery
Jorge N.
purchased on 04/01/2024
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5
/5
★★★★★
Everything perfect, very well packaged product and fast shipping.
Markos E.
purchased on 05/01/2024
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5
/5
★★★★★
Fast delivery
Carlos B.
purchased on 03/01/2024
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2
/5
★★☆☆☆
It has nothing to do with the reality of the size of the booties I ordered with what it should have been.
Jose Luis G.
purchased on 11/12/2023
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Answer from Mundo-Surf
Hello Jose Luis and thank you for your order. You should keep in mind that a bootie is not like a shoe. A bootie at first glance looks smaller as if it were a sock, but once you try it on it will give way and adapt to your foot. This also happens with wetsuits, which must be very tight so that when you enter the water does not create water pockets.
Anyway if it is not your size, you can send it back and we will exchange it for the size you need.
Best regards.
Ignacio from customer service.
Anyway if it is not your size, you can send it back and we will exchange it for the size you need.
Best regards.
Ignacio from customer service.
5
/5
★★★★★
Very good service
Purificacion H.
purchased on 15/12/2023
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4
/5
★★★★☆
The shipment was fast. But the waterproof backpack was 30 l instead of 40 l. It was to give as a gift and I had ordered them in 40 l. I called them and they offered me a solution immediately. I called them and they offered me a solution immediately. Let's see if they pick up the old one and deliver the new one soon.
Miguel Angel S.
purchased on 02/01/2024
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5
/5
★★★★★
!
Dimitri B.
purchased on 31/12/2023
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2
/5
★★☆☆☆
I paid 25€ extra to receive the package by Christmas as per the info during payment and instead it arrived on the 28th.I requested a refund and they did not consider me!!! Congratulations!!!
Cristina F.
purchased on 20/12/2023
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Answer from Mundo-Surf
Hello Cristina and thank you for your order. Your order was shipped to Italy with a 2-3 day express service with UPS. Taking into account that it was shipped on Thursday, December 21, it was delivered on the third business day. However, because December 23, 24 and 25 were holidays, delivery was not possible. Receiving it before Christmas in Italy was not possible because we do not have 24-hour shipping.
We apologize for the inconvenience.
Sincerely, Ignacio from customer service.
We apologize for the inconvenience.
Sincerely, Ignacio from customer service.
5
/5
★★★★★
Quality products and the package arrived in less than 24 hours.
Olivia Victoria D.
purchased on 04/01/2024
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5
/5
★★★★★
Everything went as expected. Perfect!
Javier R.
purchased on 04/01/2024
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5
/5
★★★★★
Material de 1°
Jose Manuel G.
purchased on 02/01/2024
5
/5
★★★★★
Ok
Alejandro C.
purchased on 02/01/2024
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5
/5
★★★★★
Very good
Cristina L.
purchased on 30/12/2023
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5
/5
★★★★★
Very good!
Gwilherm T.
purchased on 30/12/2023
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