/10
★★★★★
based on 4765 reviews published
★★★★★
based on 4765 reviews published
Latest customer reviews
5
/5
★★★★★
Excellent quality items at very reasonable prices. I recommend
Julio P.
purchased on 02/08/2022
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5
/5
★★★★★
Very fast and product of 10. 
Lander T.
purchased on 02/08/2022
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4
/5
★★★★☆
Very nice and fast delivery item!
You can keep on tracking your order!
Riccardo C.
purchased on 01/08/2022
1
/5
★☆☆☆☆
No address in German. No evaluation possible in German. Tranport costs are adjusted / increased afterwards. No invoice, no delivery bill, no return document, just the product in a completely neutral bag from GLS. Bad carrier with GLS, delivers much too late, shipment just takes too long.
Marc L.
purchased on 31/07/2022
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Answer from Mundo-Surf
Hi Mark, your package was delivered in 5 days instead of 3-4 days, we sincerely apologize for the delay of one day. Apparently our carrier misdirected your package. However, the shipping cost of 9.54 has not changed at any time, it is calculated when you enter your shipping address. They may increase or decrease as you add or remove products from your cart, and become free for purchases over 149. As for the invoice, this was sent to you by email when your order was shipped. In this way we contribute to reducing the use of paper and thus protect the environment. Similarly, in case of return, you only need to return the product to us, we do not systematically attach a return label, always to reduce our paper consumption and contribute to the protection of the environment. In terms of packaging, the product ordered is a bodyboard leash, this product is not fragile and therefore does not require cardboard or unnecessary products, which only increases the cost and consumption of cardboard and paper. Each product is packaged according to its fragility. Cordially, Sebastian
5
/5
★★★★★
Everything is perfect. Thank you
Bernd D.
purchased on 29/07/2022
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5
/5
★★★★★
Fast delivery, easy contact with online chat for technical questions and availability. I'd definitely recommend!
Alexandre T.
purchased on 29/07/2022
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5
/5
★★★★★
Once again prompt and reliable!
Hugo S.
purchased on 29/07/2022
5
/5
★★★★★
Muito boa!
Joao Paulo L.
purchased on 27/07/2022
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5
/5
★★★★★
Bom epacotamento, entrega rápida para PT
Rui F.
purchased on 27/07/2022
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5
/5
★★★★★
Good materials and excellent explanatory videos.
André C.
purchased on 27/07/2022
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5
/5
★★★★★
Correu tudo bem com a compra. Recomendo.
Bruno B.
purchased on 26/07/2022
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5
/5
★★★★★
Easy to shop, vast choices from boards (1.89m height not many boards available where I live, suitable for me), to equipment and delivery was awesome, all items arrived in good condition, all in all - Great Experience!
Hugo S.
purchased on 26/07/2022
5
/5
★★★★★
Excellent ordering and delivering process.
Ricardo S.
purchased on 18/07/2022
5
/5
★★★★★
The best surf store!!! Everything very dynamic, impeccable and careful, I recommend it!
Yan C.
purchased on 29/06/2022
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5
/5
★★★★★
Price, delivery time and products, everything perfect. Highly recommended.
Leonardo M.
purchased on 25/07/2022
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2
/5
★★☆☆☆
My order shipment needed several days, after it was shipped I was not provided a tracking number. Tried to call support and stayed in the waiting queue for over 10 minutes without anyone picking up or later returning the call. Finally got the tracking number via chat. Parcel stayed stuck midway for over a week, I am still waiting for any information from mundo-surf on when this will be deliver...
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Zlatko E.
purchased on 22/07/2022
Answer from Mundo-Surf
Hi Zlatko, We are dealing the issue with UPS. They are investigating the case to figure out if the parcel have been lost or if they can find it. Sorry for the inconvenience, Sebastian
5
/5
★★★★★
Perfect! Item and delivery time
Sergio B.
purchased on 21/07/2022
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5
/5
★★★★★
Fast delivery tudo certo
Pedro R.
purchased on 18/07/2022
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5
/5
★★★★★
Safe purchase. Even though I live in Tokyo, I receive the product in less than a week with a price well below the competitors. I just wish there was shipping per package and not for each product. More promotions for those who live in another country.Thank you,Ignacio!
Alberto I.
purchased on 18/07/2022
2
/5
★★☆☆☆
I received another color of the order.
Evgenia Z.
purchased on 16/07/2022
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Answer from Mundo-Surf
Good morning Evgenia, Our shipping control system tells us that the right color has been shipped, i.e. black. If this is not the case, please send a picture of the product to info@mundo-surf.com, so we can fix it. Regards, Sebas
5
/5
★★★★★
Stock, price and service recommended
Jose Manuel C.
purchased on 17/07/2022
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5
/5
★★★★★
All correct, perfect delivery, material as purchased on the web. I recommend it 100%.
Juan D.
purchased on 15/07/2022
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5
/5
★★★★★
Order arrived on time and in excellent condition!
Chiara L.
purchased on 15/07/2022
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5
/5
★★★★★
All very well
Alejandro C.
purchased on 15/07/2022
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5
/5
★★★★★
They work very well, fast and easy to manage.
Julio V.
purchased on 17/07/2022
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3
/5
★★★☆☆
Buying transaction worked. however, the page is badly designed; besides the lack of a proper english version; like for example: I write this review while all text is in spanish and not even a button for an english version. Also, after I did the payment, the next page I arrived had some random text but no order confirmation, no order number, etc... which is pretty distressing as an online buyer...
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Lire la suite
Marcel R.
purchased on 13/07/2022
Answer from Mundo-Surf
Hi Marcel and thanks for your feed back. We are working hard on the website to fix those issues, but 7 languages, 6000 products, 100 blog articles, it's a long job! Right now we have two German interns, you should check the German version of the web Regards, Sebastian
Regards, Sebastian
5
/5
★★★★★
Very nice
Andre R.
purchased on 14/07/2022
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5
/5
★★★★★
Fast, efficient and very attentive. Mundo-Surf a 10
Alejandro M.
purchased on 15/07/2022
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3
/5
★★★☆☆
Since I placed the order on July 7th, it has not arrived yet.
Jose Luis C.
purchased on 07/07/2022
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1
/5
★☆☆☆☆
When i received the parcel, the box was empty. I contacted mundo-surf and have been waiting for 3 weeks for feed-back from them. As a result i did not have my wetsuit for my holidays.
When contacting mundo surf, I get no feed-back from them.
Would not recommend to buy from them.
Peter S.
purchased on 26/06/2022
Answer from Mundo-Surf
Hi Peter, We have proceed with the refund of your order. This is a very uncommon situation, but it can happens and we are sorry for the inconvenience. Regards, Sebastian