/10
★★★★★
based on 4609 published reviews
★★★★★
based on 4609 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Very good products but shipping needs to be improved a lot.
Comprador Verificado
purchased on 31/03/2017
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3/5
★★★☆☆
I think you can give better prices
Comprador Verificado
purchased on 04/04/2017
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3/5
★★★☆☆
Well
Comprador Verificado
purchased on 19/01/2017
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3/5
★★★☆☆
It is difficult to be in contact with the staff of mundo-surf and it would be nice that as a customer they would give me more security in the information they give me about the purchased item.
Comprador Verificado
purchased on 09/01/2017
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2/5
★★☆☆☆
I purchased the product with a 24-48h delivery service with a value of that service of 4,30. The order arrived 15 days later. At no time did they contact me to inform me what day my order would arrive. I had to contact them to be informed.
Comprador Verificado
purchased on 13/12/2016
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Answer from
Mundo-Surf
Hello Ruben, Day 13/12: receipt of your order Day 13/12: We notify you by mail that we will not be able to meet the deadline of 24 hours due to lack of stock of the product ordered, giving you the possibility to cancel your order if you wish Day 22/12: Mundo-Surf notifies you that your package has been shipped Day 22/12: SENDING (the shipping company) notifies you by SMS and email that your package will be delivered on the 23rd, with the tracking number and a link to track the shipment Day 23/12: delivery of your package We have taken 8 working days instead of 1, but not 15 days. We are sorry for any inconvenience this may have caused you, but we have warned you from the first day of this delay, and we have warned you at every important stage of the processing of your order. Regards
3/5
★★★☆☆
In the fiber order instead of 2 meters they sent me 1'96
Comprador Verificado
purchased on 15/12/2016
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3/5
★★★☆☆
A website with competitive prices and fast shipping, even having arrived a day late the table because the courier company did not warn me or leave a note, otherwise all good very attentive to answer my questions and the material in perfect condition. I put a normal because I buy everything online and I'm used to fast shipping and that everything is correct. I WOULD BUY AGAIN IN MUNDOSURF.COM
Comprador Verificado
purchased on 28/11/2016
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3/5
★★★☆☆
The order was not ready for the date they published...
Comprador Verificado
purchased on 21/10/2016
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3/5
★★★☆☆
Very good customer service, but not reflecting the lack of stock on the page and communicating it after the purchase did not leave me with a good feeling.
Comprador Verificado
purchased on 30/09/2016
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3/5
★★★☆☆
All good, except the board (with a hole) and the keels (scratched).
Comprador Verificado
purchased on 07/09/2016
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3/5
★★★☆☆
Normal.
Comprador Verificado
purchased on 21/09/2016
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3/5
★★★☆☆
The shipping company should be improved. The two times I have placed an order they wanted to charge me cash on delivery and I had already paid when I placed the order online.
Comprador Verificado
purchased on 17/09/2016
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3/5
★★★☆☆
Very attentive service. The courier service was a disaster
Comprador Verificado
purchased on 06/09/2016
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3/5
★★★☆☆
The material is average but the communication and operation of the website leaves something to be desired.
Comprador Verificado
purchased on 12/08/2016
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2/5
★★☆☆☆
IT WAS NOT DELIVERED HOME THOUGH I PAID MORE
Verified Buyer
purchased on 10/07/2016
3/5
★★★☆☆
After paying and accepting the shipping conditions I was informed that the material was not in stock. Page with the condition to receive the material in 48 hours. The material arrived approximately 10 days later.
I think it would have been fairer if I had been informed before paying that the material was not in stock. I would have been able to make the purchase elsewhere and receive the material on time. The material arrived in good condition.
Comprador Verificado
purchased on 10/06/2016
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2/5
★★☆☆☆
One of the jars was poorly sealed in the package that was sent to me, so it spilled a little. I find it a bit shabby that the products do not come well sealed.
Comprador Verificado
purchased on 23/05/2016
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3/5
★★★☆☆
Normal, as it should be
Comprador Verificado
purchased on 21/05/2016
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2/5
★★☆☆☆
The purchase was a gift. The kerosene as well as the repairing epoxy were deteriorated. For own use phenomenal, but for a gift it is better to look for a less damaged product. Good products, bad packaging
Comprador Verificado
purchased on 05/04/2016
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3/5
★★★☆☆
Good products at an adequate price. Very fast shipping. The bad thing is that in this case the product arrived to me with some small flaws, as if it had been hit with something, and it can not be from the transport because it came very well protected, so it has to be of origin. They should check what they have in the store.
Comprador Verificado
purchased on 04/03/2016
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3/5
★★★☆☆
Excellent service, stock issue resolved instantly, I will definitely buy again.
Comprador Verificado
purchased on 01/03/2016
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3/5
★★★☆☆
Well
Comprador Verificado
purchased on 27/01/2016
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3/5
★★★☆☆
My experience has been fast, but since I ordered a couple of things I could have brought even a cover for the keels, otherwise fast and very well.
Comprador Verificado
purchased on 31/12/2015
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2/5
★★☆☆☆
....
Comprador Verificado
purchased on 14/12/2015
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2/5
★★☆☆☆
I bought 6 meters of fiberglass and it did not come rolled up in a tube, it arrived well folded but with how sensitive this fabric is when stretched on the board it had fibers moved and gave me problems.
Comprador Verificado
purchased on 19/10/2015
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3/5
★★★☆☆
Well
Comprador Verificado
purchased on 08/09/2015
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3/5
★★★☆☆
The site is good, there are many tutorials to get you started, what I complain about is that the shipping to the islands is very expensive.
Comprador Verificado
purchased on 06/09/2015
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