/10
★★★★★
based on 4747 reviews published
★★★★★
based on 4747 reviews published
Latest customer reviews
5
/5
★★★★★
I asked by mail and the response was fast and accurate. The order arrived in 1 day, everything was correct and fast.
Comprador Verificado
purchased on 19/10/2020
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1
/5
★☆☆☆☆
The default purchase process offers the purchase through a financial company that contracts on your behalf for associated services.
Comprador Verificado
purchased on 28/10/2020
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Answer from Mundo-Surf
Good morning Alex and thank you for taking the time to rate our service. The default payment is a credit card payment that is charged 7 days after the purchase is made. It is processed by Sequra, a financing company, but you are not charged any interest or any expenses, it is totally free of charge for you.
We believe that this form of payment is the fastest and most convenient for the customer, since you are not charged until 7 days after the purchase, when you should have your purchase at home, and also you have the possibility to save your card details for future purchases. However, if you do not feel comfortable with this form of payment, we also offer payment by card "standard", processed by CECA, and with immediate collection. Greetings Sebas Customer Service
We believe that this form of payment is the fastest and most convenient for the customer, since you are not charged until 7 days after the purchase, when you should have your purchase at home, and also you have the possibility to save your card details for future purchases. However, if you do not feel comfortable with this form of payment, we also offer payment by card "standard", processed by CECA, and with immediate collection. Greetings Sebas Customer Service
5
/5
★★★★★
Good material
Comprador Verificado
purchased on 25/10/2020
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5
/5
★★★★★
On the website you can find everything you need and order delivery without problems!
Comprador Verificado
purchased on 26/10/2020
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5
/5
★★★★★
Perfect service, information, web browsing, speed of delivery.
Comprador Verificado
purchased on 26/10/2020
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5
/5
★★★★★
Oggetto come da descrizione e spedizione rapidissima
Verifizierter Käufer
purchased on 25/10/2020
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5
/5
★★★★★
Shipped very quickly. Very happy with the service I received.
Verified Buyer
purchased on 26/10/2020
5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend them!
Comprador Verificado
purchased on 17/10/2020
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4
/5
★★★★☆
Arrived very quickly
Comprador Verificado
purchased on 21/10/2020
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5
/5
★★★★★
The order arrived in Italy in perfect condition, the support service answered all my questions promptly!
Comprador Verificado
purchased on 14/10/2020
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5
/5
★★★★★
It arrived in a very short time and perfectly packaged without any damage. Just as you want when ordering.
Comprador Verificado
purchased on 10/10/2020
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5
/5
★★★★★
Spectacular... I placed an order with 7 products and they all arrived without any problems and super fast.
Comprador Verificado
purchased on 21/10/2020
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5
/5
★★★★★
Tutto bene
Comprador Verificado
purchased on 20/10/2020
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5
/5
★★★★★
Very good treatment and fast.
Comprador Verificado
purchased on 18/10/2020
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4
/5
★★★★☆
Non ho potuto acquistare per mancanza taglia. Ma ho ricevuto subito il rimborso!!! Grazie
Comprador Verificado
purchased on 18/10/2020
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4
/5
★★★★☆
Positive experience, high shipping costs compared to the value of the order. Excellent customer service
Comprador Verificado
purchased on 17/10/2020
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5
/5
★★★★★
They are very professional and friendly. Very good treatment
Comprador Verificado
purchased on 19/10/2020
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4
/5
★★★★☆
The order arrived well, but there was a long delay. On the other hand, they gave me a can of catalyst and another of kerosene styrene, I understand that to compensate. If it were not for the delay, I would rate the maximum.
Comprador Verificado
purchased on 21/09/2020
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5
/5
★★★★★
CLEAR!
Acheteur Vérifié
purchased on 08/10/2020
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3
/5
★★★☆☆
Good.
Verified Buyer
purchased on 05/10/2020
5
/5
★★★★★
Very good buy and excellent prior information both on the web and in your youtube videos. Thank you.
Comprador Verificado
purchased on 15/10/2020
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5
/5
★★★★★
The website is super convenient and easy to choose the products and my order arrived the next day. Super satisfied. Congratulations!
Comprador Verificado
purchased on 13/10/2020
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1
/5
★☆☆☆☆
I found myself very bad . Very unprofessional . Ordered a surfboard on November 29 (they were giving me delivery within 1 week) we are on October 25 still has not arrived . I was told that the board was shipped on October 4 when instead it left on October 14 .. unprofessional .. moreover they did not even offer me a small refund for the mishap . I will definitely not order anything from them again and I will not recommend them to anyone .. hello to never again .!!
Compratore Verificato
purchased on 29/09/2020
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Answer from Mundo-Surf
Hi Diego, We are sincerely sorry for the delay in shipping your board. We ordered it on October 4, but could not ship it before October 14 from the European distributor. The board is expected to be delivered on October 26, here is the tracking link: https://connect.gefco.net/psc-portal/anonymous.html?locale=es&typeSearch=anonymousSearch#detailAnonymousTLIBox;id=E34C5BC8FA8E41E6B6B8AFFC7991C124;zipValue=62012 Sincerely Sebastian
5
/5
★★★★★
So far I'm very happy, let's see if they don't give in too much over time.
Comprador Verificado
purchased on 08/09/2020
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5
/5
★★★★★
Always a success to buy on this site, the shipment arrived in 48h no more. I called customer service to find out when the order would arrive approximately and they informed me immediately and kindly. I will definitely repeat. If before they left you some detail in the shipment (kerosene tablet, etc) and had more stock, but I imagine it will be due to the situation.
Comprador Verificado
purchased on 11/10/2020
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5
/5
★★★★★
Everything in order and immediate delivery!
Comprador Verificado
purchased on 11/10/2020
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5
/5
★★★★★
Fast, efficient and as presented.
Acheteur Vérifié
purchased on 08/10/2020
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5
/5
★★★★★
Excellent and supe fast!!!!!!
Comprador Verificado
purchased on 07/10/2020
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5
/5
★★★★★
The guys are great to deal with and give you lots of advice and options.
Comprador Verificado
purchased on 08/10/2020
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1
/5
★☆☆☆☆
I bought some products in the first week of september. It was written that I had to wait 1 week for the shape of the products and then 4-5 days for the shipment. After 1 month I still haven't received anything. In addition I have been contacted as one of the product I ordered was not available in the color I picked. Not a big deal there, but far from perfect.
Verified Buyer
purchased on 04/09/2020
Answer from Mundo-Surf
Hi Martino,
We are sorry for the delay we had building your pre shape. At the beginning of September we run out of foam, the raw material we use to build your pre shape. Those foam come from Australia, and with the Covid we have have experienced delay on the importation of the container.
Regards
Sebastian
Customer service
We are sorry for the delay we had building your pre shape. At the beginning of September we run out of foam, the raw material we use to build your pre shape. Those foam come from Australia, and with the Covid we have have experienced delay on the importation of the container.
Regards
Sebastian
Customer service