9.6/10
★★★★★
based on 923 published reviews

Latest customer reviews

5/5
★★★★★
I've been shopping on this site for years (the last order under a new login) ... NEVER the slightest problem ! Reliable site !!!
Eric L.
Eric L.
purchased on 14/01/2025 
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Answer from Nippon & co
Thank you very much for your loyalty and trust! We are delighted to know that you are satisfied with your shopping experience on our site. Your positive feedback motivates us to continue offering you the best possible service. See you soon for new purchases! 😊🚀
5/5
★★★★★
Product meets my expectations
Dominique L.
Dominique L.
purchased on 20/01/2025 
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3/5
★★★☆☆
The size is a little too big for me, but it's the only one that fits my protruding belly. It's a shame that for this price there's no lining like in real kimonos.
José M.
José M.
purchased on 14/01/2025 
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Answer from Nippon & co
Thank you for your feedback. We are sorry that the size is not ideal, but happy that it suits your comfort. Regarding the lining, as we work with suppliers, we offer the products as they are supplied to us. If you have any further questions or need help, please don't hesitate to contact us!
5/5
★★★★★
The order was delivered in 2 days. Perfectly packaged. The quality of the product has not yet been evaluated as it is a gift not yet offered.
Stephanie P.
Stephanie P.
purchased on 14/01/2025 
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Answer from Nippon & co
Thank you for your feedback! 😊 We are delighted that the order arrived quickly and well packaged. We hope the gift will be a pleasure once given. Please do not hesitate to come back to us to let us know your impressions after receipt! See you soon!
5/5
★★★★★
5/5
Peter R.
Peter R.
purchased on 13/01/2025 
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Answer from Nippon & co
Thanks for your feedback!
2/5
★★☆☆☆
I was very disappointed to find that the Daruma size M I ordered was as basic in terms of ornamentation as a size SS. Had I known this beforehand, I would have ordered a smaller size.
Mila B.
Mila B.
purchased on 31/12/2024 
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Answer from Nippon & co
Thank you for your feedback and we apologize for the lack of clarity regarding the correspondence between the sizes and the photos of the Darumas on our site. We understand your disappointment and will work to clarify this information so that our customers can make their choice with confidence. Please do not hesitate to contact us if you require any further assistance, and sorry again for this experience!
5/5
★★★★★
Serious site, careful shipping, very nice lamp thank you
Aurore P.
Aurore P.
purchased on 10/01/2025 
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Answer from Nippon & co
Thank you very much for your feedback! 😊 We're delighted that you liked the lamp and that the shipment lived up to your expectations. See you soon for new discoveries on our site!
5/5
★★★★★
Very careful delivery, the items are of high quality.
Marie C.
Marie C.
purchased on 10/01/2025 
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Answer from Nippon & co
Thank you very much for your feedback! We are delighted that the quality of our items and the careful packaging have satisfied you. 😊 See you soon for a new order!
5/5
★★★★★
Perfect! Beautiful products, fast delivery, fast customer service.
Volha K.
Volha K.
purchased on 09/01/2025 
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Answer from Nippon & co
Many thanks for your positive feedback! 😊 We are delighted that our products, speed of delivery and customer service have met your expectations. See you soon for your next order!
5/5
★★★★★
Great service and quality! I recommend without hesitation!
Violaine G.
Violaine G.
purchased on 08/01/2025 
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5/5
★★★★★
Fast and accurate delivery
Yuriko A.
Yuriko A.
purchased on 07/01/2025 
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5/5
★★★★★
The product met our expectations perfectly. We very much appreciated Nippon & Co's assistance in clarifying its choice according to our needs.
Jean Charles B.
Jean Charles B.
purchased on 06/01/2025 
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Answer from Nippon & co
Thank you so much for your positive feedback! We're delighted that the product perfectly meets your expectations. Don't hesitate to contact us again - we're always here to help!
5/5
★★★★★
Very reliable!
Julien P.
Julien P.
purchased on 04/01/2025 
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Answer from Nippon & co
Thank you for your trust and this concise but motivating feedback! We are delighted to have provided you with a reliable experience. We look forward to serving you again!
1/5
★☆☆☆☆
As the return period was very short, I was unable to return the shoes because I was only able to offer them this week and they don't fit, so they won't be used and I've lost 42 euros. Very disappointed, and it's a shame because I would have liked some items on your site, but as a result, I won't be recommending them.
Ginette C.
Ginette C.
purchased on 18/12/2024 
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Answer from Nippon & co
We are sorry to hear that the shoes did not fit and that the return time did not allow for an exchange or refund. Exceptionally, as this is a gift, we will accept a return at your expense, in accordance with the conditions indicated on our website.

Simply return the shoes in their original packaging, including your contact details and order number. Here is our postal address:
FAMD SARL
105 rue Saint Gaud
50400 Granville
France


Yours sincerely
The Nippon & CO team
3/5
★★★☆☆
The black daruma was not the same as in the photo. What a shame!
Alexandra W.
Alexandra W.
purchased on 30/12/2024 
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Answer from Nippon & co
Hello,

Thank you for your feedback. We are sorry that the black Daruma does not match the photo. We will check this to better meet your expectations. Please do not hesitate to contact us by e-mail to find a solution.

Best regards,
The Nippon & CO team
5/5
★★★★★
Perfect 👌
Zenambay L.
Zenambay L.
purchased on 24/12/2024 
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Answer from Nippon & co
Thanks for your feedback!
5/5
★★★★★
Fast and efficient, thank you
Isabelle A.
Isabelle A.
purchased on 15/12/2024 
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Answer from Nippon & co
Hello,

Thank you for your feedback! We are happy that everything went well.

We hope to see you soon,
The Nippon & CO team
1/5
★☆☆☆☆
Hello, At first glance, I was satisfied with the speed of delivery and the quality of the product. However, I'm very unhappy not to have received a reply to my exchange request due to an incorrect size. I have sent two messages asking how to return the item and receive another and have not received a reply. What's more, the returns process is not accessible on the site, even though it says that a product can be returned for 14 days. This period is about to expire and I have not been offered anything. Didier ISABEL
Didier I.
Didier I.
purchased on 17/12/2024 
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Answer from Nippon & co
Hello Monsieur Isabel,

Thank you for your feedback, and we apologize for the delay in responding. We have been on vacation recently, which has temporarily reduced our workforce, hence the slowness in processing your request. We understand and apologize for your dissatisfaction.

To proceed with an exchange, simply return the item at your own expense, including your contact details (first name and e-mail address) inside the parcel. Once received, we will take care of the exchange as soon as possible.

We thank you for your understanding and remain at your disposal for any further questions.

Yours faithfully
The Nippon & CO team
5/5
★★★★★
Great! I'll definitely recommend it again!
François B.
François B.
purchased on 16/12/2024 
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Answer from Nippon & co
Hello,

Thank you very much for your feedback! We're delighted that you were satisfied, and we'd be delighted to have you back as one of our customers.

We hope to see you soon,
The Nippon & CO team
5/5
★★★★★
Fast delivery, product meets my expectations.
Julien B.
Julien B.
purchased on 15/12/2024 
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Answer from Nippon & co
Hello,

Thank you for your feedback! We are delighted that the delivery and the product met your expectations.

We hope to hear from you soon,
The Nippon & CO team
5/5
★★★★★
Very satisfied with this site. Fast shipping. Beautiful doll well packaged. I recommend Nippon and co!
Catherine V.
Catherine V.
purchased on 15/12/2024 
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Answer from Nippon & co
Hello,

Thank you very much for your feedback! We are delighted that you liked the doll. 😊

See you soon,
The Nippon & CO team
5/5
★★★★★
The items arrived quickly and even the most fragile ones survived the journey as they were carefully packed to avoid breakage. Very happy with my purchases.
Léa R.
Léa R.
purchased on 14/12/2024 
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Answer from Nippon & co
Hello,

Thank you very much for your feedback! We are delighted that everything arrived in perfect condition and that you are satisfied with your purchases.

We hope to see you soon,
The Nippon & CO team
4/5
★★★★☆
Serious order. I thought I'd find paper tanzakus like the one on the bell for the animal-shaped furins... if not figurines in keeping with the visual representation.
Chrystèle M.
Chrystèle M.
purchased on 10/12/2024 
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Answer from Nippon & co
Hello,

Thank you for your feedback. We understand your expectations regarding the tanzaku. We do our best to ensure that each product is well represented and described on our site, so we take your opinion into account. We're glad you liked the rest.

We hope to see you soon,
The Nippon & CO team
5/5
★★★★★
5th purchase and as satisfied as ever. Gifts appreciated and not to be found in stores!
Pascale B.
Pascale B.
purchased on 11/12/2024 
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Answer from Nippon & co
Hello,

Thank you very much for your loyalty and your feedback! We are delighted that the gifts have pleased. 😊

See you soon,
The Nippon & CO team
5/5
★★★★★
Perfect packaging, items in perfect condition and in line with my expectations, in short, a faultless performance, as always =)
Alexiane M.
Alexiane M.
purchased on 09/12/2024 
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Answer from Nippon & co
Hello,

Thank you so much for your wonderful feedback! We're delighted that everything lived up to your expectations, once again. 😊

See you soon,
The Nippon & CO team
5/5
★★★★★
Very nice products, well packaged and quickly shipped.
Grigori I.
Grigori I.
purchased on 02/12/2024 
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Answer from Nippon & co
Hello,

Thank you very much for your feedback! We're delighted that you like the products and that we've met your expectations. 😊

We look forward to seeing you again at Kyoto Boutique!

The Kyoto Boutique team
5/5
★★★★★
Always satisfied as usual!
Christophe L.
Christophe L.
purchased on 01/12/2024 
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Answer from Nippon & co
Hello,

Thank you for your loyalty and your feedback! We are delighted to know that you are still satisfied with our products and services. It's a pleasure to support you with every order! 😊

See you soon on Nippon & CO!

The Nippon & CO team
5/5
★★★★★
I can't give my opinion on the product because it's a gift. As for the service, nothing to report, delivery on time and well packaged product. I would buy from them again with my eyes closed.
Gaël C.
Gaël C.
purchased on 30/11/2024 
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Answer from Nippon & co
Hello,

Thank you very much for your feedback! We are happy to hear that the delivery was fast and that the product was well packaged. We hope the recipient enjoys the gift! 😊

Looking forward to serving you again, and thank you for your trust.

The Nippon & CO team
5/5
★★★★★
As described Fast delivery
Jerome D.
Jerome D.
purchased on 01/12/2024 
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Answer from Nippon & co
Hello,

Thank you for your positive feedback! We are delighted that your item corresponds perfectly to the description and that you appreciated the speed of shipment. Your satisfaction is very important to us. 😊

See you soon on Nippon & CO!

The Nippon & CO team
5/5
★★★★★
Very fast delivery. Package well packed. Perfect.
Christine O.
Christine O.
purchased on 30/11/2024 
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Answer from Nippon & co
Hello,

Many thanks for your feedback! We're delighted that the fast delivery and careful packaging met your expectations. It's always a pleasure to know that everything went smoothly. 😊

Looking forward to seeing you again on Nippon & CO!

The Nippon & CO team