/10
★★★★★
based on 3184 published reviews
★★★★★
based on 3184 published reviews
Latest positive customer reviews
5/5
★★★★★
Competent and friendly staff
Acheteur Vérifié
purchased on 28/10/2012
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4/5
★★★★☆
Nothing to report
Acheteur Vérifié
purchased on 28/10/2012
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4/5
★★★★☆
Orders regularly. Careful shipping.
Acheteur Vérifié
purchased on 28/10/2012
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5/5
★★★★★
Excellent
Acheteur Vérifié
purchased on 28/10/2012
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5/5
★★★★★
Good service
Acheteur Vérifié
purchased on 27/10/2012
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4/5
★★★★☆
I found the products I was looking for, delivery was fast and contact with the staff was friendly.
Acheteur Vérifié
purchased on 27/10/2012
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5/5
★★★★★
Fast delivery, well packaged, very high quality products.
Acheteur Vérifié
purchased on 26/10/2012
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5/5
★★★★★
Perfect, very good products. Warm and friendly service
Acheteur Vérifié
purchased on 26/10/2012
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4/5
★★★★☆
4 stars for the quality of the team.
Some complaints about product and catalog follow-up, for example:
* endless reapplications, class="certificateBoxRight">
Some complaints about product and catalog follow-up, for example:
* endless reapplications, class="certificateBoxRight">
Comment from nosmeilleurescourses.fr:
Hello,
Thank you for this review and for your comments, which help us to improve our services. Concerning replenishments, we are unfortunately dependent on stock-outs at the supplier, however it is true that we failed to specify lead times (which we don't always have). This is a good suggestion that we will look into.
About Alter Eco Petit Déj Cacaoté, this product has been discontinued by this brand. As a replacement, we offer Poudre Cacaoté Nature Bio: http://bit.ly/R5nZXx
Hello,
Thank you for this review and for your comments, which help us to improve our services. Concerning replenishments, we are unfortunately dependent on stock-outs at the supplier, however it is true that we failed to specify lead times (which we don't always have). This is a good suggestion that we will look into.
About Alter Eco Petit Déj Cacaoté, this product has been discontinued by this brand. As a replacement, we offer Poudre Cacaoté Nature Bio: http://bit.ly/R5nZXx
Acheteur Vérifié
purchased on 25/10/2012
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4/5
★★★★☆
I'm always satisfied with my purchases on this site.
However, I've noticed for some time that the variety of fair trade products is diminishing, which is a shame! For example, you can no longer find honey or beauty products.
The interest of the site, for me, lies in the fact that you can find fair trade products that can't be found in supermarkets.
However, I've noticed for some time that the variety of fair trade products is diminishing, which is a shame! For example, you can no longer find honey or beauty products.
The interest of the site, for me, lies in the fact that you can find fair trade products that can't be found in supermarkets.
Comment from nosmeilleurescourses.fr:
Hello,
Thank you for your message and your confidence. Indeed, some fair-trade products have been discontinued by Alter Eco, so we no longer have them in stock.
However, we are proud to be able to offer the full Alter Eco range, and, in addition to this range, other fine brands come to enrich our product catalog.
Concerning honey, we offer two from the Nature Bio brand: http://bit.ly/SiARNA
Hello,
Thank you for your message and your confidence. Indeed, some fair-trade products have been discontinued by Alter Eco, so we no longer have them in stock.
However, we are proud to be able to offer the full Alter Eco range, and, in addition to this range, other fine brands come to enrich our product catalog.
Concerning honey, we offer two from the Nature Bio brand: http://bit.ly/SiARNA
Acheteur Vérifié
purchased on 25/10/2012
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5/5
★★★★★
So many nice things to say!
Nice site to visit, good prices, fast service, great selection ...
Only one downside: the carrier (the post office) and their tired employees who prefer to leave a notice rather than carry a package a little heavy! I pay to have a parcel delivered to my home, not to pick it up at the post office, and I've had to do it twice!!!
Nice site to visit, good prices, fast service, great selection ...
Only one downside: the carrier (the post office) and their tired employees who prefer to leave a notice rather than carry a package a little heavy! I pay to have a parcel delivered to my home, not to pick it up at the post office, and I've had to do it twice!!!
Acheteur Vérifié
purchased on 25/10/2012
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5/5
★★★★★
A customer for some time now, I've never had a bad surprise.very good products, top-notch preparation team, more than reasonable delivery times.
I highly recommend this site.
I highly recommend this site.
Acheteur Vérifié
purchased on 25/10/2012
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5/5
★★★★★
I like the quality of the product, but above all the quality of the service and the kindness of the people
.
.
Acheteur Vérifié
purchased on 24/10/2012
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5/5
★★★★★
Very satisfied with the products and the proposal.
Acheteur Vérifié
purchased on 24/10/2012
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4/5
★★★★☆
Always satisfied with the service and responsiveness of this supplier.
Acheteur Vérifié
purchased on 24/10/2012
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5/5
★★★★★
All in quality, fast, simple, nice, and ... as ethical as possible - I think; I promote to the max.I'm just sorry I can't find the hearts of palm anymore, which were excellent;
Comment from nosmeilleurescourses.fr:
Hello,
Thank you for your comment and your commitment!
Indeed, hearts of palm are no longer offered by the Alter Eco brand. However, we are actively looking for a replacement brand for this product.
Hello,
Thank you for your comment and your commitment!
Indeed, hearts of palm are no longer offered by the Alter Eco brand. However, we are actively looking for a replacement brand for this product.
Acheteur Vérifié
purchased on 24/10/2012
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4/5
★★★★☆
Very fast service.
Acheteur Vérifié
purchased on 24/10/2012
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4/5
★★★★☆
Very satisfied with the service, the order arrived quickly.
Acheteur Vérifié
purchased on 24/10/2012
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4/5
★★★★☆
Compliant order and fast delivery
Acheteur Vérifié
purchased on 24/10/2012
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4/5
★★★★☆
I buy Alter eco products on your site when they are no longer available in my Carrefour, Leclerc and Auchan hypermarkets. The site is well designed and delivery is fast. On the other hand, the price of the products is more expensive than in hypermarkets.
Acheteur Vérifié
purchased on 24/10/2012
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5/5
★★★★★
The service was already perfect under "Our best races", it tends to become exellent with ekomi?
Very cordially.
Very cordially.
Acheteur Vérifié
purchased on 24/10/2012
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4/5
★★★★☆
Nothing in particular to report. I'm completely satisfied. All the same I regret the lack of choice lately when ordering Honey
Comment from nosmeilleurescourses.fr:
Thank you for your interest! Good news: two new honeys are available: http://bit.ly/SiARNA
Thank you for your interest! Good news: two new honeys are available: http://bit.ly/SiARNA
Acheteur Vérifié
purchased on 23/10/2012
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5/5
★★★★★
Excellent products sold by an efficient, friendly team, it's a shame they had to leave the 14th arrondissement: it was a real pleasure to meet them for a chat.
Acheteur Vérifié
purchased on 23/10/2012
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5/5
★★★★★
Products available, VERY fast shipping, products well protected
Acheteur Vérifié
purchased on 23/10/2012
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5/5
★★★★★
Very good quality of delivery: speed, packaging.
The ergonomics of the site need to be reviewed.
The ergonomics of the site need to be reviewed.
Acheteur Vérifié
purchased on 23/10/2012
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5/5
★★★★★
Everything has been great, I just find the shipping costs too expensive if you only order one ( or a few) 30g bags of herbal teas.
This doesn't encourage people who just want to discover and taste a product to order.
in my opinion
This doesn't encourage people who just want to discover and taste a product to order.
in my opinion
Acheteur Vérifié
purchased on 23/10/2012
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5/5
★★★★★
Excellent, fast service. your coffee was sent in a parcel to my children in japan.
Acheteur Vérifié
purchased on 23/10/2012
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5/5
★★★★★
Very efficient. I particularly appreciate the hand-written notes accompanying orders, which show a major interest in human relations.
Acheteur Vérifié
purchased on 23/10/2012
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5/5
★★★★★
No delivery problems. Fast and efficient. Thank you very much
Acheteur Vérifié
purchased on 23/10/2012
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5/5
★★★★★
Always reactive, when we send an email, response in return, and modification if necessary in the site.
very fast delivery.
always a little word of accompaniment.
great choice of products
very fast delivery.
always a little word of accompaniment.
great choice of products
Acheteur Vérifié
purchased on 23/10/2012
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