/10
★★★★★
based on 3184 published reviews
★★★★★
based on 3184 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
No answer to my e-mail about the missing product to claim my credit.
Acheteur Vérifié
purchased on 14/03/2018
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3/5
★★★☆☆
Little choice but quality and not too expensive.
Acheteur Vérifié
purchased on 12/03/2018
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3/5
★★★☆☆
I'm a little disappointed compared to my previous orders, the order processing time was longer without me being informed.
Acheteur Vérifié
purchased on 05/03/2018
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3/5
★★★☆☆
This spring, many malfunctions, no information from customer service and difficult to get answers if you contact them (email or phone)
Acheteur Vérifié
purchased on 12/02/2018
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2/5
★★☆☆☆
Many of the products advertised on the site, and for which I paid, were not the same when I received them. I paid for the products that, according to the site, have the Fairtrade Max Havelaar mark. However, when I received them, there was no Fairtrade MH mark at all. What's more, there were four products I paid for but never received!
Acheteur Vérifié
purchased on 22/02/2018
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3/5
★★★☆☆
I had intentionally ordered small jars (4) and got large ones (2) !!!! It may be convenient for YOU, but not for me!
Acheteur Vérifié
purchased on 19/02/2018
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3/5
★★★☆☆
Bonjour le livre en anglais pas top il servira a caler un meuble!!!!!!
Acheteur Vérifié
purchased on 09/02/2018
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2/5
★★☆☆☆
Order arrived very quickly
Acheteur Vérifié
purchased on 17/01/2018
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3/5
★★★☆☆
Moderately satisfied with this site following my last order.
Acheteur Vérifié
purchased on 08/01/2018
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3/5
★★★☆☆
The site is not practical.
Acheteur Vérifié
purchased on 03/01/2018
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3/5
★★★☆☆
Hello, I really appreciate your business for the quality of its products and, until a few months ago, for the regularity of your supply. But for the past few months, certain products are always or almost always out of stock, and they're usually my favorites, which is a shame.
Acheteur Vérifié
purchased on 20/12/2017
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2/5
★★☆☆☆
Very good concept, but a few unpleasant surprises on delivery, such as smaller quantities than agreed. Delivery by chronoposte that doesn't call as it's supposed to... to be reviewed!
Acheteur Vérifié
purchased on 05/12/2017
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Answer from
Nos Meilleures Courses
Hello, We are sorry that you are not satisfied. We systematically provide credit notes and/or refunds on missing products due to shortages, sent to the mailboxes provided at registration. Finally, chronopost delivery is managed by the Post Office, so we are unfortunately not responsible for the zeal of the deliverymen... Hoping to change your mind soon, Sincerely 🙂
3/5
★★★☆☆
Many diverse and interesting articles
Acheteur Vérifié
purchased on 26/11/2017
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3/5
★★★☆☆
The seller didn't warn me that I was out of stock, I could have ordered another item instead of receiving a credit note...
Acheteur Vérifié
purchased on 23/09/2017
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3/5
★★★☆☆
Brands and products change too often ....
Acheteur Vérifié
purchased on 22/09/2017
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3/5
★★★☆☆
This test should arrive in about ten days so that I can answer you. 1 stars correspond to this lack of time...
Acheteur Vérifié
purchased on 18/09/2017
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3/5
★★★☆☆
Problem with items ordered: one packet of quinoa ordered, received one packet of chickpeas. I ordered brown cane sugar, but received light cane sugar. I had chosen this site because it had all the items I had chosen. What a shame.
Acheteur Vérifié
purchased on 09/09/2017
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3/5
★★★☆☆
The products are of very good quality but are still more expensive than in organic stores, which is a bit of a shame. Delivery was not very easy, to be reviewed.
Acheteur Vérifié
purchased on 10/09/2017
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2/5
★★☆☆☆
I'm disappointed because I didn't find the tea I used to order and the ones I finally had were nothing like it...
Acheteur Vérifié
purchased on 20/08/2017
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Answer from
Nos Meilleures Courses
Thank you for your message regarding the disappointment of no longer being able to find your ALTER ECO tea. As part of our commitment to a more environmentally-friendly and fair-trade diet, Nos Meilleures Courses has decided to stop working with brands distributed by supermarkets. In order to continue offering fair-trade products that provide a decent income for producers, we are proposing an alternative via the LES JARDINS DE GAÏA brand. We understand, however, that this range is not to your taste. We'll be sure to inform our supplier, who always listens to his customers 😉 Sincerely, Julien
3/5
★★★☆☆
Excellent quality products and responsive customer service, but the delivery was a real problem. The first time the parcel was full of oil... so we refused it. A new one was sent to us and again the box was full of oil, one of the seals was broken at the top and there was oil on the seal... I think the seal was already broken when I packed it... but it's clear that the delivery drivers aren't paying attention. The driver took the parcel and turned it upside down, unbelievable! Clearly something to be improved here...
Acheteur Vérifié
purchased on 16/06/2017
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Answer from
Nos Meilleures Courses
Hello, Thank you for your e-mail encouraging us to further improve the quality of the protection of our parcels. Without wishing to offload us, it is true that many delivery drivers are not very tactful with parcels. In any case, please do not fail to send an e-mail to [email protected] in order to proceed with compensation for these incidents. Sincerely, Bastien
3/5
★★★☆☆
No information on products " out of stock "
Acheteur Vérifié
purchased on 09/06/2017
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Answer from
Nos Meilleures Courses
Thank you for your email. In order to improve our services, could you please tell us what information you would like to see about these products "out of stock"? Sincerely, Julien
3/5
★★★☆☆
Site become difficult at the level of the payment repetitive passwords telephone number not accepted for the payment etc.... it was very easy for my first orders!
Acheteur Vérifié
purchased on 09/05/2017
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3/5
★★★☆☆
It's not the site that's the problem, but the delivery: I had ordered fragile products and some arrived broken!
Acheteur Vérifié
purchased on 14/04/2017
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3/5
★★★☆☆
An interesting choice, fast delivery but disappointing after-sales service
Acheteur Vérifié
purchased on 16/01/2017
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3/5
★★★☆☆
No product search button
Acheteur Vérifié
purchased on 24/12/2016
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3/5
★★★☆☆
I did not order on this site but on Priceminister. On the other hand, the delivery did not take place on the planned day but the following day.
Acheteur Vérifié
purchased on 21/12/2016
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3/5
★★★☆☆
More vegan products would be great!
Acheteur Vérifié
purchased on 18/12/2016
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3/5
★★★☆☆
Shipping costs really too high (more than half the price of the DVD) + one week's delivery otherwise OK
Acheteur Vérifié
purchased on 09/12/2016
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2/5
★★☆☆☆
Some of the products were out of date.
Acheteur Vérifié
purchased on 30/10/2016
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3/5
★★★☆☆
I had not specified "bio" in my order (I did not even know that this chocolate existed in bio) price a little expensive
Acheteur Vérifié
purchased on 24/09/2016
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