/10
★★★★★
based on 121682 reviews published
★★★★★
based on 121682 reviews published
Latest customer reviews
4/5
★★★★☆
The petit-fernand site really saved my life when my daughter started kindergarten! I had to prepare all the layette properly labeled (or embroidered) and was looking for a simple and effective solution since I don't know how to embroider. A friend suggested this site where she herself had made purchases and I was really pleased with it. I was able to conveniently create my daughter's personalized name tag online with the design, color and font type I liked and within a few days everything arrived at my door! They sent me a pad with some adhesive labels and others that stick with the iron (complete with protective sheet to use with the iron) and some complimentary stickers. After more than a year of use, I can say that the thermoadhesive labels, that is, those that stick with the heat of the iron, are practically eternal: they have not been ruined in the slightest by washing in the washing machine. The adhesive ones, on the other hand, tend to peel off at the edges after a few months, but I replace them without a problem since I have a good supply of them. The petit-fernand site is really well done and allows with a few simple steps to personalize your materials with very nice labels. It is also possible to order baby items, such as water bottles, lunch-boxes, mugs , also freely customizable online. Adding to the ease of use of the site is the speed and reliability of shipping (which is from France). Highly recommended site indeed!
Lidia B.
Translated review
Answer from
Petit-Fernand
Dear Lidia, thank you very much for this nice comment! 🙂 Sophie
1/5
★☆☆☆☆
L'ordine non è arrivato e pur avendo segnalato l'accaduto al servizio clienti la mail di risposta è stata che sono spiacenti per l'inconveniente ma la spedizione è indipendente dal loro servizio. Ho mandato varie mail per richiedere il rimborso e/o nuovamente l'invio della merce con corriere espresso ma non ho ricevuto alcuna risposta. Pessima assistenza cliente, ritengo poco professionale un'azienda che non sceglie spedizionieri competenti e inaffidabili.
Silvia
Answer from
Petit-Fernand
Gentile Silvia, scopriamo solo oggi il suo commento. Sono molto spiacente di leggere quello che le è successo! La prego di contattarmi a [email protected] per vedere come aiutarla ad avere una buona esperienza con noi, come tantissime clienti soddisfatte. Un cordiale saluto, Sophie