/10
★★★★★
based on 4661 reviews published
★★★★★
based on 4661 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Hello, Disappointed with your communication vis a vis gloves I imagine more in stock or available. Yes I understood when I received first the notice and then your message about this refund but no response to my next message asking why this refund.
Luc D.
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3
/5
★★★☆☆
On the site, cap marked in One Size, we have no choice of size. The cap delivered is a S /M. On the manufacturer's website, we have the choice between S /M and L /XL. I needed a L, the cup is too small. It would have been preferable that on the site they indicate S /M rather than One Size which is not the case.
Laurent R.
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3
/5
★★★☆☆
Delivery time a little long but quality product as described.
Jean Luc B.
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3
/5
★★★☆☆
Disappointed by this helmet, the finishes are approximate and a piece of the foam came off immediately. Quality control to review or non-existent.
Christophe G.
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2
/5
★★☆☆☆
Slow shipping!
Romain A.
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2
/5
★★☆☆☆
Even if the ordered products are in conformity, the delivery times are a real inconvenience. Logistics and delivery are on par with vaccination in France.
Cédric C.
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2
/5
★★☆☆☆
3 weeks before Christmas I buy a H H supposed to be a Kdo for Christmas At no time I am told I am out of stock On 23 /12 the day before Christmas Eve I am told I will not be delivered in time Today 18 /02 /2021 , 2 months 1 /2 later, still no article. I have just been reimbursed The most unpleasant thing in this situation is to find yourself without a gift on Christmas Eve... lack of communication You should have warned well in advance of your worries about restocking with this supplier and of the risk incurred.
Sylvie Claudine G.
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3
/5
★★★☆☆
Too hard to place the order. I had to ask my daughter. Otherwise very good delivery and product.
Michel C.
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3
/5
★★★☆☆
Very good product but the delivery was very long, too bad.
Pierre C.
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3
/5
★★★☆☆
The products are impeccable but I paid for an express delivery but your services took more than 10 days to send me the order
Baras I.
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3
/5
★★★☆☆
Regarding the speed of shipment very good. However, the solidity of the packaging leaves something to be desired! I received the tube of glue (9.90 euros) all dented and punctured, letting the product escape.
Marcel G.
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3
/5
★★★☆☆
Hello, Delivery problem, my order was to be delivered on 12 /11 /2020, it is what was announced at the time of the order and the delivery was made one month later? You have proposed another color for a faster delivery, I thank you but it is not what I expected. Sincerely
Jean L.
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3
/5
★★★☆☆
I ordered an item in a color that was available on the site, which in fact was not available until April 2021. I got this information by calling because I did not see my package leave for shipment, order placed for more than a week. Another color was proposed to me that I accepted. The shipment was made the next day. Nothing serious in the absolute except that the process was carried out by the customer when the opposite would have been desirable. Quick contact with nice people
Christophe P.
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2
/5
★★☆☆☆
Unfortunate experience that found a way out.
Jean L.
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3
/5
★★★☆☆
Hello. I had asked if the raincoat was small or large by indicating my son's size...I received the size M, twice too large..so I'm going to give it to my older son. I would have liked an answer when I placed my order.
Isabelle C.
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3
/5
★★★☆☆
Too bad, two different colors for the same product. If we buy identical outfits, it's to have the same ones.
Vincent R.
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3
/5
★★★☆☆
The product image is misleading: I was looking for an overcoat but not a sham. The measurements of the edges would be an indication, or a photo on the head with a jacket with a collar.
Jacques A.
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3
/5
★★★☆☆
Hello, the products are perfect, the negative point is that I was not warned that the products were not in stock so waiting longer.
Jean-marc H.
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3
/5
★★★☆☆
The customer relationship is perfect: perfect telephone accessibility, reactivity in the answers brought to the questions BUT on my 3 experiences (of which one in period COVID that I neutralize for my appreciation), nevertheless 2 problems: * orders of mooring lines for which I had specified in observation the desired dimensions for each and in the end delivery of a single mooring line corresponding to the total length ordered so need to recut + seamanship * order of 2 inflatable fenders: I expected a delivery of the product inflated which was not the case. It's been more than a week since the delivery and I still haven't found the right size inflator despite my research (***, etc).
Patrick L.
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3
/5
★★★☆☆
Satisfied with the product, but 1 month of shipping time when the product was indicated as being in stock, and lack of responsiveness of customer service, too bad!
Raphaà«l B.
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3
/5
★★★☆☆
I am not really satisfied because I needed Black Minnow lure bodies yellow / orange so I created an account to order my need that I completed with accessories, I received them but the different bodies yellow / orange are unavailable nevertheless refunded. If there is no more reliability on the availability of your products I did not waste any more time to order on your site Cordially
Bernard P.
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2
/5
★★☆☆☆
Products very good but the delivery tnt catastrophic
Ludovic G.
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2
/5
★★☆☆☆
I ordered in May after the end of the containment and delivery in mid-August after many calls to come to the news of the follow-up of my order. Of course we can understand that the delays are more important this year, but to have to wait 3 months and not have any customer follow up is not very correct. I have a business myself and when I have a difficulty, I always warn the customer and keep him informed. It is the least I can do!
Marie-agnès A.
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2
/5
★★☆☆☆
The offer was tempting, the response to my order was quick. But then I didn't hear anything for several weeks, and I had to insist to learn that the item I had ordered and had been told would be shipped soon was no longer available. The offer that was made to me afterwards was decent and the matter ended quite well. All in all, it appears that the presentation of available articles must be well followed and above all that the announcement of a forthcoming order should only be made with certainty.
Jean-franà§ois P.
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3
/5
★★★☆☆
Too bad for the late delivery! Product conforms to my expectations Contact with the team warm
Stephane W.
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3
/5
★★★☆☆
Items delivered in 48 hours but arrived 2 weeks later ... too bad for the birthday gift! That said, everything was conform and of excellent quality!
Marie-franà§oise M.
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3
/5
★★★☆☆
Good product, but it's a shame to learn that the optimist airbags are grey when delivered because the supplier doesn't make them in blue anymore. When I ordered them, they were supposed to be available and delivered within 15 days.
Sandrine L.
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2
/5
★★☆☆☆
1st delivery very slow: 2 weeks 2nd by paying a supplement for 48 h: 10 days!
Philippe J.
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2
/5
★★☆☆☆
Order not delivered on time, referral error or ?
Christian I.
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2
/5
★★☆☆☆
The sizes received do not correspond to the order
Guy P.
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