/10
★★★★★
based on 4598 published reviews
★★★★★
based on 4598 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Hello, Nothing to say about the form, but on the substance... I did not receive the product ordered (wrong color: navy blue instead of blue) and no time to exchange it because I'm leaving for Japan. It's very annoying, hence my note of 2 /5; Kind regards.
Guillaume V.
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3/5
★★★☆☆
The product is very well described and the communication of the service is almost perfect Nevertheless the delivery provider is mediocre He decided not to deliver to my home. I called the TNT service who told me that the delivery man could not deliver and that my package would be delivered in Venissieux evening outside the city of Lyon. I find it unacceptable to pay for an express delivery and to lose almost two hours to go and get a package that they did not even bother to deliver to my home even though it was there
Arnaud R.
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3/5
★★★☆☆
I bought 2 products at the store in Nantes. A pair of polarized high end sunglasses. After testing, I find that the polarization does not bring the comfort I hope for in sunny weather. On the other hand, I am satisfied with my diving shoes. It's a pity that the glasses are not accompanied by a good technical notice
Philippe C.
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3/5
★★★☆☆
Delivery time not respected. Two reminders before getting an answer.
Alain L.
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3/5
★★★☆☆
The two books I ordered arrived in a large cardboard envelope that was very damaged: it's a miracle that the books themselves were not damaged. Apart from that, the service was correct (deadlines were respected) and the price was interesting.
Laurent G.
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3/5
★★★☆☆
Good site.
Jean Pierre T.
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2/5
★★☆☆☆
Not satisfied my order had to arrive before August 23 we are the 31 tjs nothing, my son by interna meaning his material (great to start the year. ....)
Elodie M.
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3/5
★★★☆☆
The announced deadlines are not held ... why announce deadlines that increment of expectations. Still not received my package to date ... Wake up 🙁 !
Xavier D.
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2/5
★★☆☆☆
Hello, it's been more than 8 days since I placed my order and you specify a delivery within a week, which is not the case. it wouldn't be serious if you kept your customers informed with a little email. worried, I called last night and a lady answered that I would have an email next week to get an answer. I'm still at the same stage today.
Eric N.
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3/5
★★★☆☆
The delivery time was 5 working days as announced PLUS 10 days. as much to say that if it is pressed it is missed! Moreover, the items arrived in a torn packaging. Fortunately they were all there and unharmed. the problems encountered were due to transport. for the rest picksea ensured
Marie-pierre F.
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2/5
★★☆☆☆
No information on the progress of my order. I had to complain on the FB page to get a contact. Unacceptable delivery time (11 days from my purchase to shipping) (may be justified but not explained). For a 1st purchase I am very disappointed
Olivier G.
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3/5
★★★☆☆
The products are great, the announced delays and the customer service much less so
Serge L.
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3/5
★★★☆☆
No indication of delivery except that it was made before July 25? Which is not the case ...
Brigitte G.
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2/5
★★☆☆☆
Product error + return address error of the product reshipped after needing to relaunch for the fast delay promised by phone but not held in the end cde urgent for early last week, still as recovered! good news I finally found trace of the package sent to a wrong place reception yet friendly phone,
Sylvie M.
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2/5
★★☆☆☆
Problem with the address and the delivery time. It's a pity because the customer service in the store is very good.
Jean Alexandre O.
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2/5
★★☆☆☆
Poor experience ....I order on Saturday June 22 and ask then pay for a quick delivery....and in the end I am delivered on Tuesday July 2, 2019......
Jean Marc G.
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2/5
★★☆☆☆
I ordered and paid 10 days ago and I received nothing ? Pb of delays !!! Delivery by chrono post ???
Andre G.
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2/5
★★☆☆☆
I bought a product that I was charged 10 times the original price. The seller, who apparently had noted the problem did not contact me to let me know the error. Fortunately I went back to the store or it was for my pocket...
Marie B.
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3/5
★★★☆☆
Missing gift bag
Aurélien C.
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3/5
★★★☆☆
Order not arrived in time. More than a week to make Nantes Rennes is exaggerated. When you sell on the internet, speed is essential.
Christian P.
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3/5
★★★☆☆
The delivery time has been shifted by 2 days. So not very reliable. Otherwise perfect product!
Anne-sophie D.
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2/5
★★☆☆☆
A cap sent in an envelope arrives completely deformed
Vincent D.
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3/5
★★★☆☆
Error during the preparation of the package or article received nonconforming quality control leaves something to be desired
Acheteur Vérifié
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3/5
★★★☆☆
It is a pity that one of the items I ordered could not be delivered.
Acheteur Vérifié
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2/5
★★☆☆☆
The size chart for the camel boots is ***, leading the customer to take the wrong size. Disappointed with the lack of professionalism.
Acheteur Vérifié
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2/5
★★☆☆☆
The items purchased were not at all what I had hoped for.
Acheteur Vérifié
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2/5
★★☆☆☆
On time delivery with classic vpc packaging - however the product is a pale copy, I doubt this one is as strong and durable as the one from 20 years ago. I will not recommend this purchase. Cordt, ,
Acheteur Vérifié
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3/5
★★★☆☆
One of the two items ordered did not fit at all
Acheteur Vérifié
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3/5
★★★☆☆
Interesting price but the quality goes with it! The legs are too long and some pockets are missing. The protection against the cold and the humidity is a little bit too low. For sailing at night in early October.
Acheteur Vérifié
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3/5
★★★☆☆
The article received was faithful to my order, unfortunately the delivery time was not respected (5 days late compared to what was promised).
Acheteur Vérifié
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