/10
★★★★★
based on 4661 reviews published
★★★★★
based on 4661 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The ordered article corresponds well to the description except that I am not sure that it is the most appropriate for my needs because my many messages (3or4) remained without answer...
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3
/5
★★★☆☆
Quickly sent my order but it did not correspond to the ad on the site! I called the customer service number, nobody answered, an answering machine started telling me to leave a message, that they would contact me again !!!!.... it's been 15 days and still nothing !!!!! so I still don't know if I can use the item I bought !!!! (CO2 refill for lifejacket !!!!!!)
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2
/5
★★☆☆☆
The service is good but the pictures don't really reflect the products. My order is not what I expected but too bad for me
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3
/5
★★★☆☆
Error of sending, after-sales service of bad capacity (down) Website not up to date at the level of stock ads Availability by mail very good
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3
/5
★★★☆☆
The only site on which I found the best price for the product I was looking for. It's a pity that it doesn't offer delivery in a parcel relay outside the locality of the store. Looking for only one specific product I did not explore the site more than that. I found the delivery a little longer than I thought.
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2
/5
★★☆☆☆
2 weeks for the delivery I contacted the customer service by the contact form of the site following a problem of email and to have more information on the delay I never had answer of the service. Good material - bad quality of service
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2
/5
★★☆☆☆
Not very satisfactory. The time to validate the order and then the time to deliver the package to the Post Office is even worse, so the delivery time is just too long!
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3
/5
★★★☆☆
Reasonable delay article of the good size correct color on the other hand the material is very sensitive to the cold; what makes unpleasant the operation to coat this protective clothing which is not flexible and is icy in contact with the skin
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3
/5
★★★☆☆
Still too expensive
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2
/5
★★☆☆☆
2 orders made. For the second order, one of the two items was missing. I reported it. The article was sent to me very quickly. Nevertheless. You have to check your orders before sending them. That's the key. Hence my note.
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3
/5
★★★☆☆
Good but a bit expensive; expensive also the shipping costs
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3
/5
★★★☆☆
The product originally ordered had to be changed because there was a stock error. the change and shipment were made quickly, as well as the refund of the overpayment. however, the color of the product received was not the same as the order. i did not make any complaints about this.
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3
/5
★★★☆☆
Product conforms, a little bit of delais because advised out of stock after the order.
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3
/5
★★★☆☆
The items are not in stock and the advertised delivery times are not respected
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2
/5
★★☆☆☆
Delivery times not met
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3
/5
★★★☆☆
Availability not in accordance. Product OK
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3
/5
★★★☆☆
Despite the purchase of the 24h delivery option, the package arrived only 2 weeks later...it came directly from the supplier but it's still limited!
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3
/5
★★★☆☆
Product purchased with a very satisfactory quality/price ratio. The delivery time was however very long (product in restocking).
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3
/5
★★★☆☆
Good service lack of payment in installments
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3
/5
★★★☆☆
Surprised by the smallness of the product for my weight communicated by telephone 88 kilos for 1m88. Good service from the communications department, product not available, proposal to make an exchange not accepted, I preferred to wait. But I'm still skeptical about the proposed product in relation to my weight.
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2
/5
★★☆☆☆
Order placed more than 3 weeks ago with pick up in Nantes. Order still not ready despite 2 visits to the store.
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2
/5
★★☆☆☆
The order is taking a long time to arrive. I was told that I would have it by the end of the week, and the order is still in the process of being re-ordered since June 5th (3 weeks ago). So I have no opinion on the product!
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2
/5
★★☆☆☆
At the end of June I still haven't received the shoes I ordered in early April!
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3
/5
★★★☆☆
I placed an order about 1 month ago, I still haven't received it. an item was missing, I wasn't notified. I contacted customer service, the order was supposed to leave yesterday, nothing to my knowledge happened.
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2
/5
★★☆☆☆
Ordered a kayak + paddles; at the reception the paddles are missing, according to Picksea out of stock, the least you can do is to warn the customer.
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3
/5
★★★☆☆
I had to go and pick up my package myself from their warehouse.
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3
/5
★★★☆☆
Delivery time much longer than indicated for the product on the site
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2
/5
★★☆☆☆
I am still waiting for delivery, I have had no news despite my requests, I have never been called back despite the promises made
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2
/5
★★☆☆☆
Does not respect the delivery time announced. 1 month after the order still no news, obliged to call him to know what is going on...
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3
/5
★★★☆☆
Delivered with a lot of delay, order placed on 21 /01 /2014, email announcing me a delivery for 30 /01. Account debited the next day. No email from customer service to tell me the delay. Package sent only on 7 /02 and received on 13 /02. Can do better in terms of responsiveness.
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