/10
★★★★★
based on 1192 reviews published
★★★★★
based on 1192 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect!!!
Emmanuelle M.
purchased on 10/03/2025
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5
/5
★★★★★
As usual, excellent quality product, as ordered, perfectly packaged and delivered on time. Nothing to say and great satisfaction.
Chantal V.
purchased on 05/03/2025
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5
/5
★★★★★
Excellent follow-up and after-sales service
Stéphane J.
purchased on 05/03/2025
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5
/5
★★★★★
A beautiful fragrance. Thank you very much. Do you still have some?
Régis A.
purchased on 05/03/2025
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5
/5
★★★★★
Fast delivery, perfect packaging and high quality product.
Valéry B.
purchased on 27/02/2025
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5
/5
★★★★★
As always, super fast and well-protected shipment. Quality truffles, interesting choice of quantities. On the other hand, Chronofresh delivers whenever it wants; it's a pain.
Sophie M.
purchased on 05/03/2025
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5
/5
★★★★★
A VERY FAIR PRICE FOR A VERY GOOD PRODUCT
Jean Francois T.
purchased on 04/03/2025
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3
/5
★★★☆☆
Late delivery.
Brigitte P.
purchased on 01/03/2025
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5
/5
★★★★★
Always perfect 👍
François M.
purchased on 27/02/2025
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5
/5
★★★★★
Perfect
Leonardelli S.
purchased on 26/02/2025
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5
/5
★★★★★
Very good product
Isabelle L.
purchased on 26/02/2025
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5
/5
★★★★★
As truffle fans, we were very satisfied with the product. The delivery also went very well (packaging and speed).
Sandrine L.
purchased on 27/02/2025
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5
/5
★★★★★
Impeccable
David L.
purchased on 26/02/2025
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5
/5
★★★★★
Very good
Philippe D.
purchased on 26/02/2025
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3
/5
★★★☆☆
For 50 g =3 truffles: you could have used 12 peas An option with the number of truffles would be useful...
H K.
purchased on 24/02/2025
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5
/5
★★★★★
Perfect!
Marie Jose Et Claude C.
purchased on 24/02/2025
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3
/5
★★★☆☆
Tasteless truffle
Constant G.
purchased on 24/02/2025
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5
/5
★★★★★
Very good, nothing to complain about the only thing is the delivery which gives you a little late the range of delivery times.
Marc S.
purchased on 23/02/2025
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4
/5
★★★★☆
The truffles had little taste.
Jean-pierre G.
purchased on 22/02/2025
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5
/5
★★★★★
Delicious
Dominique L.
purchased on 23/02/2025
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5
/5
★★★★★
No complaints about either the quality of the product or the delivery time. Excellent experience.
Anne D.
purchased on 19/02/2025
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5
/5
★★★★★
This delivery was fine, I had gone a long time without ordering due to disappointing deliveries.
Christian D.
purchased on 19/02/2025
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5
/5
★★★★★
Good product and well scented.
Didier H.
purchased on 19/02/2025
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1
/5
★☆☆☆☆
Very good product, many thanks
Michel S.
purchased on 18/02/2025
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5
/5
★★★★★
Very satisfied with the fresh truffles I received! What a delight! Very serious, I recommend Plantin and now know where to buy my fresh truffles and truffle products.
Viviane M.
purchased on 19/02/2025
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5
/5
★★★★★
Very good contact . Very efficient . All positive . Thank you
Eric P.
purchased on 17/02/2025
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1
/5
★☆☆☆☆
The truffles were tasteless.
Philippe L.
purchased on 16/02/2025
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Answer from Plantin
Sir,
We are sorry to hear that your experience did not live up to your expectations. The quality of our truffles is a priority, and we take your comment very seriously.
Our customer service is available Monday to Saturday, 10am to 12pm and 1:30pm to 6:30pm. We would have liked to have had the opportunity to talk to you beforehand, so that we could better understand your feelings and come up with a solution.
Rest assured that we will pass on your feedback to our team to analyze the situation. Please do not hesitate to contact us directly, we would be delighted to discuss the matter with you.
Best regards,
The Plantin Team
We are sorry to hear that your experience did not live up to your expectations. The quality of our truffles is a priority, and we take your comment very seriously.
Our customer service is available Monday to Saturday, 10am to 12pm and 1:30pm to 6:30pm. We would have liked to have had the opportunity to talk to you beforehand, so that we could better understand your feelings and come up with a solution.
Rest assured that we will pass on your feedback to our team to analyze the situation. Please do not hesitate to contact us directly, we would be delighted to discuss the matter with you.
Best regards,
The Plantin Team
4
/5
★★★★☆
Perfect quality and top delivery time Thank you
Jo W.
purchased on 17/02/2025
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1
/5
★☆☆☆☆
Although this is the 3rd or 4th time I've ordered fresh truffles from Plantin in February, I found the quality of this shipment really inadequate, even mediocre, as if the truffles weren't ripe. They were almost odorless with very little flavor. Really disappointing.
Pierre B.
purchased on 16/02/2025
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Answer from Plantin
Dear Sir,
We thank you for your feedback and are sincerely sorry to hear that your latest order did not live up to your expectations. Customer satisfaction is our priority, and we are surprised that we were not contacted directly to provide a suitable solution to your problem.
Our customer service team is available Monday to Saturday from 10am to 12pm and from 1:30pm to 6:30pm to answer your questions and find a satisfactory solution. We will immediately pass on your comments to our team so that we can understand what may have happened.
We look forward to hearing from you.
Best regards,
The Plantin team
We thank you for your feedback and are sincerely sorry to hear that your latest order did not live up to your expectations. Customer satisfaction is our priority, and we are surprised that we were not contacted directly to provide a suitable solution to your problem.
Our customer service team is available Monday to Saturday from 10am to 12pm and from 1:30pm to 6:30pm to answer your questions and find a satisfactory solution. We will immediately pass on your comments to our team so that we can understand what may have happened.
We look forward to hearing from you.
Best regards,
The Plantin team
5
/5
★★★★★
Product quality, tracking, packaging and delivery....everything was perfect.
Jean Luc P.
purchased on 15/02/2025
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