9.6/10
★★★★★
based on 2121 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
Quality product, but disastrous delivery withDPP
Pascal B.
Pascal B.
purchased on 12/05/2024 
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3/5
★★★☆☆
The delivery service was unacceptable. The driver put the 2 parcels in the garage downstairs, just behind the gate, because he refused to climb 4 steps to put them on the terrace.
Catherine G.
Catherine G.
purchased on 01/05/2024 
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3/5
★★★☆☆
Beautiful sets but stains remain
Lena D.
Lena D.
purchased on 12/04/2024 
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2/5
★★☆☆☆
No after-sales service I'm still waiting for a return slip which I have to sort out myself. Returns are almost impossible and given the prices this is unacceptable.
Karine C.
Karine C.
purchased on 09/04/2024 
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Answer from Podevache
Hello Karine, we are sorry for your negative experience with our after-sales service. We replied to all your emails within 24 hours, explaining how to return an item. In accordance with our terms and conditions, you are indeed responsible for the return shipping costs. It was also clearly stated on the product sheet that the carpet was vinyl and not suede or real leather, and the color you received was exactly what you ordered. Best regards.
The Pôdevache team
3/5
★★★☆☆
My order was cancelled because the item was apparently unavailable after I had placed my order, yet it is still possible to order it on the site.
Carole M.
Carole M.
purchased on 07/04/2024 
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Answer from Podevache
Hello Carole, thank you for sharing your review of our Podevache website. We are sorry that your order was cancelled due to an unavailable item. We did indeed have a computer problem with this item and we can confirm that it is indeed out of stock. We have now resolved the problem. We have taken your comments into account and are working to improve our stock management system to avoid this type of situation in the future. We look forward to serving you again in the future. Best regards.
The Podevache team.
2/5
★★☆☆☆
I have not yet received the order. I look forward to the return of the service. I remain optimistic and hope for a solution.
Astrid H.
Astrid H.
purchased on 31/03/2024 
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Answer from Podevache
Hello Astrid, thank you for sharing your review of our Podevache website. We are sorry for the delay in the delivery of your order and we are actively working to find a quick and efficient solution. We appreciate your optimism and thank you for your patience. We will keep you informed as soon as we have more information. Thank you again for your loyalty.
The Pôdevache team
2/5
★★☆☆☆
Long-term delivery by DPD.
Valerie B.
Valerie B.
purchased on 25/03/2024 
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Answer from Podevache
Hello Valerie, thank you for your feedback regarding the delivery of your order on our Podevache website. We are sorry that you experienced longer than expected delays with our DPD carrier. We appreciate your feedback and are constantly working to improve our services to provide you with a faster and more efficient delivery experience. We hope to see you soon on our site for a better shopping experience. The Pôdevache team
2/5
★★☆☆☆
Very disappointed by the crude stapler finish Shoddy work and expensive picture for the poor quality
Aurelie R.
Aurelie R.
purchased on 22/03/2024 
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Answer from Podevache
Hello Aurélie, thank you for your feedback. We are sorry to hear that you were disappointed with the finish of your painting. We will do our best to improve our work in the future. Our canvases are indeed hand-stretched in our Valentinois workshop and then mounted on a stretcher to obtain the final result. Please do not hesitate to return your product if you are not entirely satisfied.
The Pôdevache team
3/5
★★★☆☆
The packaging of framed canvases needs to be reviewed. Foam to protect the corners would be useful. The box didn't look damaged when it was delivered, but in the end one corner of the painting is damaged. In short, I'm not sure I want to place another order.
Stephanie G.
Stephanie G.
purchased on 20/03/2024 
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Answer from Podevache
Hello Stephanie, thank you for your feedback. We have taken into account your comment concerning the packaging of the framed paintings and will do what is necessary to improve the protection of our products during delivery. Do not hesitate to contact us by email at [email protected] if your painting is damaged, we will find a solution for you.
The Pôdevache team
3/5
★★★☆☆
I ordered 2 vinyl mats, one is flat and the other, despite 2 weeks under weights, still buckles and strangely in the opposite direction to the packaging. Very disappointed considering the price! Have I already reported this problem? Have a nice day!
Regine B.
Regine B.
purchased on 10/03/2024 
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Answer from Podevache
Hello Regine, thank you for your feedback on our Podevache website. We're sorry to hear that one of the rugs you ordered has quality defects. Have you tried to contact our customer service department to find a solution to this problem? We invite you to do so if you haven't already. We look forward to a speedy resolution.
The Pôdevache team
3/5
★★★☆☆
Quality items. Perfect and true to my expectations BUT lamentable delivery: parcel dropped off at a relay station while I was stuck at home for 4 hours to receive the parcel (date and time range for delivery given by the same deliveryman !!!!).
Valerie V.
Valerie V.
purchased on 16/03/2024 
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3/5
★★★☆☆
Disappointed with the quality and finish of the pattern
Cedric D.
Cedric D.
purchased on 29/01/2024 
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Answer from Podevache
Hello Cedric,
Thank you for your feedback on our Pôdevache website. We're sorry you're disappointed with the quality and finish of the pattern. You have 14 days after your order to send it back to us if you don't like it.
The Pôdevache team
3/5
★★★☆☆
There was a defect on the last painting I bought. I hope this will not happen again with my next purchase because your paintings are original.
Corinne M.
Corinne M.
purchased on 17/12/2023 
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Answer from Podevache
Hello Corinne,
We're sorry you've had a problem with your painting, and we're doing our best to offer you ever-better quality. That's why we invite you to contact us by email so that we can better understand what happened and offer you a solution.
The Pôdevache team
3/5
★★★☆☆
The items were as ordered. However, the packaging left something to be desired. I got the impression of a hastily made cardboard box. Too bad
Anne-marie F.
Anne-marie F.
purchased on 17/12/2023 
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Answer from Podevache
Hello Anne-Marie,
We are sorry that the packaging was not up to your expectations. Placemats are normally packed flat in a cardboard box to protect them from the various impacts associated with delivery.
The Pôdevache team
2/5
★★☆☆☆
Worry-free order and delivery, but disappointed by the product given the price, not even nice packaging to upgrade it.
Nathalie M.
Nathalie M.
purchased on 14/12/2023 
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Answer from Podevache
Hello Nathalie,
We are sorry that the product did not meet your expectations. We will continue to work hard to improve the quality and presentation of our products.
The Pôdevache team
3/5
★★★☆☆
The colors of the cushions are much less bright and luminous than in the photos on the site.
Mlanie T.
Mlanie T.
purchased on 27/11/2023 
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3/5
★★★☆☆
Too small
Nathalie L.
Nathalie L.
purchased on 02/09/2023 
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Answer from Podevache
Hello Nathalie,
We're sorry that the bowl mat doesn't fit. However, the dimensions of our products are clearly indicated on our site so that there is no disappointment upon receipt.
The Pôdevache team
3/5
★★★☆☆
No information was received regarding confirmation of shipment of the parcel and the possibility of tracking the parcel. With no news of the order, I contacted the after-sales service, which told me that the parcel had been available for 1 week at point relais x, but the parcel was not there. After contacting DPD, it turned out to be at another relay point. On the other hand, very satisfied with the items received.
Murielle V.
Murielle V.
purchased on 28/08/2023 
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3/5
★★★☆☆
I put 3 stars because the product corresponded to my expectations BUT after one week it is full of oreole. Yet it's only for putting my dog's bowls. In short, it doesn't look like anything. Very disappointed
Sandrina D.
Sandrina D.
purchased on 19/08/2023 
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Answer from Podevache
Hello Sandrina,

We are sorry to hear that you are not satisfied with our product. We make a point of always offering a quality product and understand your disappointment. Could you please contact us by email at [email protected] with photos of your bowl mat so that we can understand and offer you a solution?

The Pôdevache team
2/5
★★☆☆☆
My parcel left your premises without the carrier having contacted me I was the one who had to call to find out where my parcel was unacceptable
Christelle B.
Christelle B.
purchased on 15/07/2023 
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3/5
★★★☆☆
Drawing description not always true to print on placemats
Christinem0nset2 D.
Christinem0nset2 D.
purchased on 07/07/2023 
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3/5
★★★☆☆
Hello, I ordered 2 outside cushions, the same as I already had, it was to complete and I received two velvet cushions so disappointed.
Nathalie V.
Nathalie V.
purchased on 08/07/2023 
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Answer from Podevache
Hello Nathalie,

We're sorry to hear about your disappointment. After checking, you have indeed ordered 2 velvet cushions as specified in the product title and description. Our customer team is always available to help you find the ideal solution for you. Don't hesitate to contact us if you have a problem. We're here to help.

The Pôdevache team
2/5
★★☆☆☆
Poor quality
Evelyne L.
Evelyne L.
purchased on 20/05/2023 
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Answer from Podevache
Hello Evelyne,

Thank you for your feedback. We are sorry to hear that you were not satisfied with our products. We strive to provide the best quality and are constantly improving to meet your needs. Please feel free to return your item for a refund.

The Pôdevache team
2/5
★★☆☆☆
Unfortunately, the deckchairs and tables purchased were quickly damaged.
Stephanie T.
Stephanie T.
purchased on 05/02/2023 
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Answer from Podevache
Hello, Stéphanie,

We are very sorry that you were disappointed with your deckchairs and tables. Have you followed our care instructions? And what did you think of your other products? Please do not hesitate to write to us directly to find out more.

The Pôdevache team
2/5
★★☆☆☆
One of the two placemats was not at all what it looked like on the website. After a call to customer service to ask about the possibility of exchanging for an extra pair in addition to the set that doesn't match the visual, you're kindly told that you'll have to pay for the return postage and also for the new order... a shame for a MIF brand.
Bastien A.
Bastien A.
purchased on 11/05/2023 
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3/5
★★★☆☆
Delivered to another address. Received anyway after many steps...
Karin S.
Karin S.
purchased on 08/05/2023 
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Answer from Podevache
Hello Karin,

Thank you for your feedback. We are sorry that your parcel was delivered to another address and that this has caused additional steps to receive it. We have passed on the information to our delivery company.

The Pôdevache team