/10
★★★★★
based on 646 published reviews
★★★★★
based on 646 published reviews
Latest customer reviews
5/5
★★★★★
My first experience being a success, I'm testing the sponge cake part and I hope the result will be the same.
Madame V.
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Answer from
Prêt à Garnir
Hello Madam, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Delivery without delay. Ideal packaging. All merchandise in perfect condition. Contents easy to use. Delicious and surprising. Would recommend.
Jean-noel L.
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Answer from
Prêt à Garnir
Hello Jean Noël, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
I'm always very satisfied with the quality of our products and our business relations.
Isabelle M.
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Answer from
Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
1/5
★☆☆☆☆
Deplorable customer service, we tried to contact them for a whole day via the number given on the site, to no avail! Delivery is indicated within 24 to 48 hours, order placed on Wednesday afternoon (necessary for a wedding on Saturday afternoon) received on Monday morning!
Anissas
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Answer from
Prêt à Garnir
Hello Anissa, We would like to sincerely apologize for the delay in delivery you experienced. We understand how frustrating this can be and regret any inconvenience this may have caused. After checking, I see that you placed your order on Wednesday 18/10/2023 at 11:56 am. It was prepared and made available to the carrier at the same time, and they took charge of it in the afternoon. Unfortunately, a technical incident at our carrier had an impact on the delivery of your package. Sometimes unforeseen events occur during the delivery of parcels, which is why we always recommend ordering 2 weeks in advance for events such as weddings, to avoid any stress in the event of delay or damage. We also understand that this experience may have undermined your confidence in our services. Once again, we sincerely apologize for any inconvenience caused, and hope that we will have the opportunity to regain your trust and continue to serve you in the future. Have a nice day Charlotte
5/5
★★★★★
Fast and accurate shipping
David B.
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Answer from
Prêt à Garnir
Hello David, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
In a single word: Excellent, truly excellent!
Salimata D.
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Answer from
Prêt à Garnir
Hello Salimata, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
1st order received quickly, very well packaged, quality product and a nice little gift!
Adeline
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Answer from
Prêt à Garnir
Hello Adeline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Second order and still very well served! Very high quality product!
Quentin D.
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Answer from
Prêt à Garnir
Hello Quentin, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Service beyond reproach. Quality, speed, packaging. Well done and thank you
Caroline A.
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Answer from
Prêt à Garnir
Hello Caroline, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Great products.
Didier L.
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Answer from
Prêt à Garnir
Hello Didier, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Fast delivery Very professional sales team Quality products
Florence H.
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Answer from
Prêt à Garnir
Hello Florence, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
1/5
★☆☆☆☆
All macaroons are dry
Puiu D.
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Answer from
Prêt à Garnir
Hello Puiu, We are sorry to hear that our macaroon shells did not meet your expectations in terms of texture and apologize for this disappointing experience. We sincerely appreciate your feedback and are committed to constantly improving our products to ensure your complete satisfaction. To remedy the situation and improve the texture of your macaroons, we recommend that you garnish them with a ganache or cream of your choice. The right filling will add moisture and tenderness to the shells, making for a more pleasurable eating experience. You can also store filled macaroons in an airtight container in the freezer. This will allow the macaroons to soften slightly when defrosted, improving texture and taste. We hope these tips will help you fully appreciate our macaroons the next time you try them. If you have any further questions or concerns, please don't hesitate to contact us. Your satisfaction is our top priority, and we're here to help. Thank you for your understanding and loyalty. Have a nice day Charlotte
5/5
★★★★★
Fast and high quality
Pascale H.
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Answer from
Prêt à Garnir
Hello Pascale, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Hello I am very satisfied with I highly recommend this site
Marie L.
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Answer from
Prêt à Garnir
Hello Marie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
I ordered some puffs to garnish. Delivery was fast. The choux were very well protected in the box. The instructions for preparing the choux were very clear and the choux were excellent!
Isabelle R.
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Answer from
Prêt à Garnir
Hello Isabelle, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
THE PRODUCTS ARE ALWAYS OF EXCELLENT QUALITY
Lydia D.
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Answer from
Prêt à Garnir
Hello Lydia, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Perfect and fast delivery with carefully packed parcel
David L.
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Answer from
Prêt à Garnir
Hello David, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
1/5
★☆☆☆☆
I never received my order, it's a pity. I had given a precise date to receive it and I was assured that I would have it within the deadline, but still nothing, a real pity.
Labonne
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Answer from
Prêt à Garnir
Hello Mr Labonne, As indicated in the reply to your review on September 23, the CHRONOPOST delivery note was signed by a certain "JEAN". We have tried to contact you by phone, unfortunately without success. Please contact us by phone so that we can find out what happened. Have a nice day Charlotte
5/5
★★★★★
Fast shipping and delicious products
BÉatrice V.
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Answer from
Prêt à Garnir
Hello Beatrice, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Speed of delivery top as well as the protection of the products, as for the quality I will be able to judge it only after the use envisaged in a few weeks.
Martine M.
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Answer from
Prêt à Garnir
Hello Martine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Well packaged and fast.
Ye K.
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Answer from
Prêt à Garnir
Hello Yenny, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Thank you very much, fast shipping and I loved my gift.
Client
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Answer from
Prêt à Garnir
Hello Gilbert, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
2/5
★★☆☆☆
On my last order, there were only 18 tart bases in the 3 boxes of 24.
Leipha H.
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Answer from
Prêt à Garnir
Hello Leipha, We sincerely apologize for this inconvenience and understand that it may have caused some frustration. At Prêt à Garnir we place great importance on the quality of our products and services, and regret that this experience does not reflect our usual standards. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. As soon as I received your email, I made the necessary arrangements to have the missing quiches shipped to you as soon as possible. We hope this demonstrates our commitment to your satisfaction and that you will give us another opportunity to provide you with a positive experience. Have a nice day Charlotte
5/5
★★★★★
Quite a lot of choice on the site, order arrived very well packaged and cabbages as a gift. See you soon for a new order.
Vincent F.
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Answer from
Prêt à Garnir
Hello Vincent, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. So we're pleased to see that we've lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Perfect, very well packaged with only 3 mini tarts broken out of the almost 500 ordered! Thank you for the bite-sized gifts. I'd recommend them if I need them, and I recommend them with my eyes closed!
Anais
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Answer from
Prêt à Garnir
Hello Anaïs, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Many thanks for the speed and the pleasant surprise of the gift. Perfectly prepared parcel
Marie-christine R.
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Answer from
Prêt à Garnir
Hello Marie Christine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Fast shipping, well-protected merchandise.
Marie L.
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Answer from
Prêt à Garnir
Hello Marie Laure, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Responsiveness and efficiency
Sandrine G.
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Answer from
Prêt à Garnir
Hello Sandrine, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Delicious. Fast and careful delivery.
Inès
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Answer from
Prêt à Garnir
Hello Inès, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte
5/5
★★★★★
Fast and careful delivery. Order well protected. Perfect!
Lilie J.
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Answer from
Prêt à Garnir
Hello Lilie, We are delighted to hear that you were satisfied with your shopping experience with us. At Prêt à Garnir, we strive to provide quality products and impeccable customer service. We are therefore pleased to see that we have lived up to your expectations. Your positive feedback is very important to us and encourages us to continue our efforts to offer superior products and services. We would like to thank you for your trust and support. We hope you will continue to enjoy our products and services and that you will come back soon to discover new gourmet offerings. Have a nice day Charlotte